Major Error definition
Examples of Major Error in a sentence
Prior to the commencement of live operation of the software, we will request authority from the client’s Project Manager allow us to make Emergency Out of Hours changes to the Software if it is considered to be the only course of action which can be taken to restore the Software under a Major Error.
Major Error 4 hrs Same day if received by 16:00 1 Working Day 5 Working Days Serious Error 4 hrs Next Day 1 Working Day 5 Working Days Other Error 4 hrs By agreement 5 Working Days 10 Working Days * Onsite is not standard in the Service Level Agreement.
Major Error An error which prevents the entire software or full module of the software from being run and/or disables the software or module.
Upon CIC’s verification of such Major Error, CIC will use its commercially reasonable efforts to provide a Workaround for such Major Error, and will use its commercially reasonable efforts to provide an Error Correction for such Major Error until such Error Correction is provided.
CIC shall, within four hours of the receipt of notice of any Major Error, contact Licensee to verify such Major Error and begin a resolution process.