Issue Level definition
Issue Level means the severity level of a problem which may occur in relation to the Service Provider Equipment, or the Location as defined in Schedule 1;
Issue Level. “Penalty Fee”
Issue Level means the severity level of a Support Request as defined in Clause 9.5.1.
Examples of Issue Level in a sentence
Issue Level Response Time1 Severity 1: Critical Critical Business Impact: A critical issue occurring in the Production environment preventing business operations for the majority of Licensees.
Within five (5) Business Days N/A N/A Upon receipt of reported issue, TraceLink will perform a triage of the issue and will confirm the classification of the issue according to the Issue Level Classification table.
TraceLink will assign resources to resolve issues at the level of effort indicated by the Issue Level Classification table and the Response Expectation table.
More Definitions of Issue Level
Issue Level means the severity level of a Support Request;
Issue Level means the severity level of a Support Request as defined in Schedule 3;