IS Services definition

IS Services means the actions required of the Contractor pursuant to this Schedule 3;
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Examples of IS Services in a sentence

  • The Contractor shall provide the IS Services in such a way that it shall automatically re-route IS Services via alternative routes in the event of any one Network link failing.

  • For the purposes of this paragraph, the “performance management tools” shall be those tools agreed by Client and the Contractor from time to time, which allow Client to fully monitor performance of the IS Services.

  • Each request for credit in any calendar month must be received by NTT America within seven (7) days of the occurrence giving rise to the credit claim or—in the case of SLAs computed on a monthly basis—on receipt by Customer of the monthly IS Services Report.

  • In the event of a failure affecting IS Services Hardware provided by NTT America to Customer at Customer's premises, NTT America's goal is to ship replacement hardware within one (1) business day of NTT America determining that Hardware replacement is necessary.

  • Notwithstanding anything in this SLA to the contrary, the total amount credited to a Customer in connection with SOC and IS Services Security Portal Availability, Notification of Firewall Down, Policy Changes, and Hardware Replacement in any calendar month will not exceed, in the aggregate, the total monthly invoice for fees payable by Customer for IS Services for such month.

  • In the event of a failure affecting IS Services Hardware provided by NTT America to Customer at a NTT America data center, NTT America's goal is to replace such defective Hardware within twenty-four (24) hours of NTT America determining that replacement is necessary.

Related to IS Services

  • SaaS Services means software as a service consisting of system administration, system management, and system monitoring activities that ▇▇▇▇▇ performs for the Tyler Software, and includes the right to access and use the Tyler Software, receive maintenance and support on the Tyler Software, including Downtime resolution under the terms of the SLA, and Data storage and archiving. SaaS Services do not include support of an operating system or hardware, support outside of our normal business hours, or training, consulting or other professional services. • “SLA” means the service level agreement. A copy of our current SLA is attached hereto as Exhibit C.

  • Products/Services means the goods/benefits/facilities offered by the Alliance Partner.

  • Goods/Services means the goods and/or services detailed in the Purchase Order issued by Versuni Supplier; “Intellectual Property Rights” (or “IPR”) means all intellectual property rights of any nature applied for or existing anywhere in the world for their full term and together with any revivals, renewals or extensions. “Purchase Order” means the Versuni purchase order issued by Versuni to procure Goods/Services from the Supplier, to which these conditions are attached by reference;;

  • Wireless services means any services, provided using licensed or unlicensed spectrum, including the use of Wi-Fi, whether at a fixed location or mobile.

  • Wireless services provider means a person who provides wireless services.