Incident Ticket definition

Incident Ticket means a running report on a particular issue which tracks its initial report of the issue, the status changes for the issue, and the resolution when determined.
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Incident Ticket means the service ticket that is raised by Sure at the time the Customer calls into the Sure SOC. The service ticket reference will be notified to the Customer at that time.
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Incident Ticket means an entry into Supplier's service management system documenting an Incident that has been reported.
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Examples of Incident Ticket in a sentence

  • The Client will be informed of the creation of the Incident Ticket and its corresponding number.

  • At the opening of the Incident Ticket, the severity level is qualified by OVH during its handling based on the information communicated by the Client within said Incident Ticket.

  • The Client is immediately informed by email about the creation of the Incident Ticket and its corresponding number.The Client can access the status and history of his requests and Incident Reports through the Management Interface.

  • Upon receipt of a valid Fault Report, POST Technologies will send an Incident Ticket Opening to the Operator as well as afterwards the Incident Ticket Closing.

  • If this field is not indicated in the Operator’s Fault Report, no Incident Ticket Opening will be sent to the Operator, while the concerned Fault Report will be deemed as invalid.

  • After fault resolution an e-mail notification ("Incident Ticket Closing") will be sent to the same address.

  • If this tier of support cannot resolve the problem, a Support Request or Incident Ticket will be escalated to one of the other two tiers below (Hosting/Infrastructure Support & Technical Support).

  • Upon receipt of a valid Fault Report compliant to the minimum terms set forth below, POST Technologies shall send an email notification ("Incident Ticket Opening") related to a valid Fault Report to the Operator.

  • Both Parties recognise and acknowledge that the fault repair time will commence when POST Technologies issues the Incident Ticket Opening and will end when POST Technologies issues the Incident Ticket Closing.

  • Verizon will only escalate Security Incidents that are classified as ‘Insufficient Info’ and ‘Harmful Attack.’ Verizon will examine the characteristics and context of the events and Incidents, and evaluate the possible impact of a threat/attack before escalating a Security Incident Ticket.

Related to Incident Ticket

  • Tickets has the meaning set forth in Section 5.01.

  • Processing Center means a legal entity or its department that supports the informational and technological interaction between payment participants.

  • Ticket means a list of:

  • Transient lodging means a room or a suite of rooms.

  • Automobile service station means a building or structure or part thereof open to the public where motor vehicles are washed, serviced, repaired, fueled, leased, sold or displayed and may include, but are not limited to a gas bar, car wash, body shop or general or specialty repair shops;

  • Automobile or watercraft transporters means any tractor truck, lowboy, vehicle, or combination,

  • Resident Business or “Resident Contractor” means an entity that has a valid resident certificate issued by the NM Taxation and Revenue Department pursuant to Section 13-1-22 NMSA 1978.

  • Game ticket or "ticket" means an acceptable evidence of Play, which is a ticket produced in a manner that meets the specifications defined in the rules of each Selling Lottery and Rule 31 (Play Validation) and is a physical representation of the Play or Plays sold to the player or is a properly and validly registered ticketless transaction Play.

  • Stations means the Owned Stations and the Contract Stations.

  • Terminals means, collectively (a) the Initial Terminals; and (b) any other terminals, storage facilities, wharfage, tankage and loading racks owned or leased by any Loan Party that are used in the Business.

  • Recreational vehicle means a vehicle which is:

  • Retail Store – means any business facility that sells goods directly to the consumer whether for or not-for-profit, including, but not limited to, retail stores, restaurants, pharmacies, convenience and grocery stores, liquor stores, as well as seasonal and temporary businesses.

  • Data Processing Equipment means any equipment, computer hardware, or computer software (and the lease or licensing agreements related thereto) other than Personal Computers, owned or leased by the Failed Bank at Bank Closing, which is, was, or could have been used by the Failed Bank in connection with data processing activities.

  • Telemedicine means the exchange of medical information from one site to another via electronic communications for the purpose of providing patient care, treatment, and services.

  • Intrascholastic Activities means athletic or non-athletic/academic activities where students compete with students from within the same school.

  • Hotels means the hotel properties described in Exhibit A hereto, as it may be amended from time to time by mutual agreement of Lessee and Operator to add hotel properties or to delete hotel properties as a result of termination of this Agreement with respect to one or more hotel properties pursuant to the termination provisions set forth in this Agreement. “Hotel” shall mean any hotel set forth on Exhibit A as it may be amended from time to time.

  • Processing Plant means plant systems, located on or off the Leased Premises, that include a gas processing plant, natural gasoline plant, gasoline plant, or other plant where raw unprocessed natural gas is processed to remove or extract Raw Mix from the natural gas stream to produce a Pipeline- Quality Natural Gas or Residue Gas and other products, and the Raw Mix is then either (i) separated by fractionation down to its base components prior to storage and/or transport that meets or conforms to all applicable Gas Processors Association (GPA) Standards and/or Specifications for the commercial sale of each liquefiable hydrocarbon product, or (ii) transported to another plant for separation down to its base components by fractionation prior to storage and/or transport for the commercial sale of each liquefiable hydrocarbon product. Any deductions, costs, or processing fees associated with the removal or recovery of Natural Gas Liquids is strictly limited to only that part of any Processing Plant or facility where Raw Mix is recovered, and if applicable at that plant, also fractionated to their component parts.

  • Airport lounge means a business location:

  • Groceries means food as defined in 7 U.S.C. 2012(k), but does not include cannabinoid

  • Transient merchant means any person who engages in a temporary or itinerant merchandising business and in the course of such business hires, leases or occupies any building or structure whatsoever, or who operates out of a vehicle which is parked anywhere within the City limits. Temporary association with a local merchant, dealer, trader or auctioneer, or conduct of such transient business in connection with, as a part of, or in the name of any local merchant, dealer, trader or auctioneer does not exempt any person from being considered a transient merchant.

  • Service Equipment means any equipment, Software, systems, cabling and facilities provided by or on behalf of Verizon and used to facilitate provision of the Services at a Customer Site. Ownership of the Service Equipment does not pass to Customer. Service Equipment does not include Verizon Facilities.

  • Food processing plant means a commercial operation that manufactures, packages, labels or stores food for human consumption and does not provide food directly to a consumer. “Food processing plant” does not include any of the following:

  • Recreational Services means (unless otherwise defined in this document) services that consist of participation in:

  • Sites means the area(s) upon or in which the construction work is carried on, and such other areas adjacent thereto as may be designated by the Commissioner.

  • Alarm business means the business by any individual, partnership, corporation, or other entity of selling, leasing, maintaining, servicing, repairing, altering, replacing, moving or installing any alarm system or causing to be sold, leased, maintained, serviced, repaired, altered, replaced, moved or installed any alarm system in or on any building, structure or facility.

  • Retail outlet means any establishment at which consumer products are sold, supplied, or offered for sale directly to consumers.