Impacted Service definition
Impacted Service means a particular IPLD trunk group, IPTF trunk group, or IPTF number for which the Service is unavailable; but a particular trunk group, or IPTF number will not be deemed an Impacted Service if the Service is unavailable to such trunk group or IPTF number due to any event deemed an “Exclusion” (as listed out in Section 6 of this SLA) or due to a network-busy condition.