Hours of Coverage means the period of time between 8:00a.m. and 6:00 p.m. (East Coast Time) Monday – Friday, except for any Federal holiday.
Hours of Coverage means 24/5.
Hours of Coverage means the days and times that DN is required to provide services, as agreed upon in the Ordering Document. If such hours are not specifically listed in the Ordering Document, the Hours of Coverage will be from 9am to 5pm local time, Monday through Friday (excluding holidays). For DN’s work performed outside the Hours of Coverage, DN may charge its then-current billed work rates.
Examples of Hours of Coverage in a sentence
Severity Level 1 support requests made outside of the Hours of Coverage should be made via email, with a subject including ‘Level 1 Support’.
More Definitions of Hours of Coverage
Hours of Coverage means between 09:00 – 1700 Monday to Friday, excluding Bank Holidays and Annual Christmas shut-down. “Response time” means 8 working hours for attending site and 4 working hour for remote support.
Hours of Coverage means the period of time between which Agile will undertake Fault restoration work, as outlined in Clause 8;
Hours of Coverage means the period of time between 8:00 a.m. and 6:00 p.m. (East Coast Time) Monday - Friday, except for any Federal holiday.