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replace and upgrade its local, and wide area network components (if any)\u2014including network servers, network clients, network hubs, routers, modems, and other software components necessary for efficient and reliable network operations associated with Covered <strong>Firmware</strong> or on premise Covered Software\u2014to ensure continued conformance with the applicable published Itron specifications.", "Customer is responsible for supporting necessary remote access to Covered <strong>Firmware</strong> or on premise Covered Software by Itron support personnel assigned to provide Maintenance Services for purposes of remote diagnosis and troubleshooting of Covered <strong>Firmware</strong> or on premise Covered Software.", "Maintenance Services for on premise Covered Software and Covered <strong>Firmware</strong> includes the following Release installation services: limited, remote consulting support, during standard business hours, for Covered Software and Covered <strong>Firmware</strong> on Itron-approved server configurations for one production server and one non-production server (test, training, or back-up \u2013 for example) owned / operated by Customer.", "Itron may modify or replace Covered <strong>Firmware</strong> and Covered Software so long as such modifications or replacements do not eliminate key, documented functionality provided by the most current System Release.", "Said copy of executable Covered <strong>Firmware</strong> or on premise Covered Software or Third-Party software does not relieve Customer of its responsibility to backup and manage its Covered <strong>Firmware</strong> or on-premise software installation as part of ongoing system operation.", "Itron will also maintain a copy of its most recent supported version of executable Covered <strong>Firmware</strong> and on premise Covered Software to be made available to Customer or installed by Itron as necessary in the event of corrupted or inoperative Covered 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