{"component": "definition", "props": {"groups": [{"size": 11, "samples": [{"hash": "bhxbSYL7OVJ", "uri": "https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/703307/444140704438815-service-definition-document-2024-03-14-1944.pdf", "label": "assets.applytosupply.digitalmarketplace.service.gov.uk", "score": 19.5981334044, "published": false}, {"hash": "c40KUCniXP8", "uri": "https://assets.digitalmarketplace.service.gov.uk/g-cloud-12/documents/703307/958423955442983-service-definition-document-2020-06-08-1402.pdf", "label": "assets.digitalmarketplace.service.gov.uk", "score": 19.5501917764, "published": false}, {"hash": "5FSnOzV0WLD", "uri": "https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-13/documents/703307/622589689163501-service-definition-document-2022-05-13-1513.pdf", "label": "assets.applytosupply.digitalmarketplace.service.gov.uk", "score": 19.2917173973, "published": false}], "snippet": "means a Request by a Customer Contact to incorporate a new feature or enhance an existing feature of the Services that is currently not available as part of the existing Services.", "snippet_links": [{"key": "customer-contact", "type": "clause", "offset": [21, 37]}, {"key": "new-feature", "type": "definition", "offset": [55, 66]}, {"key": "the-services", "type": "definition", "offset": [101, 113]}, {"key": "not-available", "type": "definition", "offset": [132, 145]}, {"key": "existing-services", "type": "clause", "offset": [161, 178]}], "hash": "2cdceeafce6351e1b6f85bb4e85f1014", "id": 1}, {"size": 4, "samples": [{"hash": "5YCH3c8C51m", "uri": "/contracts/5YCH3c8C51m#feature-request", "label": "Terms and Conditions", "score": 34.3513613437, "published": true}, {"hash": "5yqYDdrQLUA", "uri": "/contracts/5yqYDdrQLUA#feature-request", "label": "Terms and Conditions", "score": 32.3011383346, "published": true}, {"hash": "2jQipQHHxWl", "uri": "/contracts/2jQipQHHxWl#feature-request", "label": "Terms and Conditions", "score": 31.8284364347, "published": true}], "snippet": "means a request by the Customer to incorporate a new feature or enhance an existing feature of the product that is currently not available as part of the existing product.", "snippet_links": [{"key": "request-by-the-customer", "type": "clause", "offset": [8, 31]}, {"key": "new-feature", "type": "definition", "offset": [49, 60]}, {"key": "the-product", "type": "clause", "offset": [95, 106]}, {"key": "not-available", "type": "definition", "offset": [125, 138]}, {"key": "existing-product", "type": "definition", "offset": [154, 170]}], "hash": "695cf07aadb2595167c5db9b62d29f4e", "id": 2}, {"size": 2, "samples": [{"hash": "4B70gFBIY0e", "uri": "https://www.untsystem.edu/sites/default/files/contracts/unt-signed-vendor-contracts/unt0000240091.1.pdf", "label": "www.untsystem.edu", "score": 9.6043805613, "published": false}, {"hash": "ll1TxIwCEL7", "uri": "https://www.untsystem.edu/sites/default/files/contracts/unt-signed-vendor-contracts/unt0000228645.pdf", "label": "www.untsystem.edu", "score": 8.8925393566, "published": false}], "snippet": "means a Request by a Designated Representative to incorporate a new feature or enhance an existing feature of the Application Services that is currently not available.", "snippet_links": [{"key": "designated-representative", "type": "definition", "offset": [21, 46]}, {"key": "new-feature", "type": "definition", "offset": [64, 75]}, {"key": "application-services", "type": "definition", "offset": [114, 134]}, {"key": "not-available", "type": "definition", "offset": [153, 166]}], "hash": "43e543b7fe28753f8173ff1e91fce3c1", "id": 3}, {"size": 1, "samples": [{"hash": "ijbytlCrtqn", "uri": "https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-13/documents/92219/418468078753099-terms-and-conditions-2022-05-09-0803.pdf", "label": "assets.applytosupply.digitalmarketplace.service.gov.uk", "score": 9.1752224504, "published": false}], "snippet": "means a request for functionality not present in the Licensed Programs at the time of such request; 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Feedback any suggestions, enhancement requests, recommendations, corrections, or other feedback provided by the Customer or by any Users of the Services relating to Alphacruncher\u2019s Services. Fees means any remuneration for the Services provided by Alphacruncher, including the usage rights with respect to the Software. 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Imprev Equipment \u2013 Co-located hardware equipment used by Imprev to provide Marketing Center Services including Web Servers, File Servers, Database Servers, Storage Devices, Routers, Switches, cabling and other network equipment. Incident \u2013 An Incident occurs when the Marketing Center Services are Unavailable. Incident Confirmation \u2013 Acknowledgement by voice or email from Imprev to Market Leader of an Incident Notice that was triggered by Market Leader, or dispatch of Incident Notice by Imprev to Market Leader via email or voice. Incident Notice \u2013 Notification by Imprev to Market Leader or by Market Leader to Imprev that an Incident has occurred. Incident Resolution \u2013 Marketing Center Services are Available after an Incident. Incident Response Time \u2013 The time beginning at Incident Notice and ending at Incident Resolution. Non-Business Hours \u2013 6:00 PM to 6:00 AM PST Monday through Thursday, 6:00 PM Friday to 6:00 AM Monday and the US Holidays defined above. Notification \u2013 Communication by Imprev to Market Leader through the Support Contact or by Market Leader to Imprev via email at \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587@\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587 or by voice during Business Hours to \u2587\u2587\u2587-\u2587\u2587\u2587-\u2587\u2587\u2587\u2587 \u2587\u2587. Scheduled Maintenance \u2013 Activity involved in maintaining the Marketing Center in good working order at a scheduled time. Tier 1 Scheduled Maintenance includes, but is not limited to, server hardware, network equipment, hardware drivers, and security updates. Tier 1 Scheduled Maintenance must be conducted during non-business hours on not less than 24 hour prior notice to Market Leader and shall not occur for more than four (4) aggregate hours per calendar month. Tier 2 Scheduled Maintenance applies to activity required to expand the Marketing Center\u2019s capabilities such as relocating co-location facilities, replacing data storage infrastructure (SAN, NAS, Cloud, etc.) and other large projects. Market Leader must be notified at least 30 days in advance of Tier 2 Scheduled Maintenance and will be involved in scheduling the period of time the Marketing Center will be unavailable to end users due to such maintenance. Tier 2 Scheduled Maintenance shall not occur more than twenty-four (24) aggregate hours per quarter and no single maintenance event shall last more than six (6) aggregate hours. Service Period \u2013 A calendar month. Service Response Time - The time interval beginning with the submission of a server request by an End User and ending when a response is served from an Imprev Web Server as measured by Imprev Performance Measurement processes.", "snippet_links": [{"key": "change-in", "type": "definition", "offset": [14, 23]}, {"key": "computer-system", "type": "definition", "offset": [51, 66]}, {"key": "equipment-used", "type": "clause", "offset": [122, 136]}, {"key": "to-provide", "type": "definition", "offset": [147, 157]}, {"key": "center-services", "type": "clause", "offset": [168, 183]}, {"key": "web-servers", "type": "clause", "offset": [194, 205]}, {"key": "database-servers", "type": "clause", "offset": [221, 237]}, {"key": "storage-devices", "type": "clause", "offset": [239, 254]}, {"key": "network-equipment", "type": "definition", "offset": [293, 310]}, {"key": "acknowledgement-by", "type": "clause", "offset": [418, 436]}, {"key": "market-leader", "type": "definition", "offset": [467, 480]}, 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that a support issue raised in an Incident constitutes a Software Bug or a <strong>Feature Request</strong>, cPanel will close the Incident and determine whether such Software Bug or <strong>Feature Request</strong> should be forwarded to cPanel\u2019s development team for further consideration and possible correction or inclusion into the Software.", "P4 \u2013 <strong>Feature Request</strong> Enhancement Request for a non supported item requested by Customer.", "If the Provider determines that a support issue raised in an Incident constitutes a Software Bug or a <strong>Feature Request</strong>, the Provider will close the Incident and determine whether such Software Bug or <strong>Feature Request</strong> should be forwarded to the development team for further consideration and possible correction or inclusion into the Software.", "Google is under no obligation to respond to or resolve any <strong>Feature Request</strong> or to include any such <strong>Feature Request</strong> in any future update or release.", "If the Client requires any Development or Consultancy services then it shall notify the Supplier in writing using the <strong>Feature Request</strong> process set out in Appendix C.", "Any information, feedback, ideas or suggestions you provide to cPanel with respect to a Software Bug or <strong>Feature Request</strong> shall be deemed a Submission.", "If Google deems a Request as a <strong>Feature Request</strong>, Google will log such Request for consideration to add to a future update or release of the Solution and will consider the matter closed.", "Calling <strong>Feature Request</strong>: Basic Phone Price: Begins at $37.00 Appx After Taxes Peoples Budget Toll \u201cPay As You Go\u201d $5.00 for 30 Minutes Basic Rate Plan No MRC 11\u00a2 Per Minute In State or Out of State $5.95 MRC 4\u00a2 Per Minute In State or Out of State $19.95 MRC \u201cUnlimited Long-Distance\u201d2 Residential Unlimited3 $30.00 MRC Unlimited Long-Distance Bundle Residential Unlimited \u2713 I understand that I will not be able to change my carrier selection unless I lift the freeze.", "In the event that LCC fails to implement any Major <strong>Feature Request</strong> within twelve (12) months after the Commencement Date, Nextel shall have the option, upon written notice to LCC provided at anytime within ninety (90) days after the date that is twelve (12) months after the Commencement Date, to terminate this Agreement effective thirty (30) days after the date of such termination notice."], "related": [["service-request", "Service Request", "Service Request"], ["new-service-request", "New Service Request", "New Service Request"], ["access-service-request", "Access Service Request", "Access Service Request"], ["change-order-request", "Change Order Request", "Change Order Request"], ["change-request", "Change Request", "Change Request"]], "related_snippets": [], "updated": "2025-07-07T00:17:00+00:00"}, "json": true, "cursor": ""}}