External Review means an independent review of an Adverse Benefit Determination conducted by an Independent Review Organization.
External Resource means a generation resource located outside the metered boundaries of the PJM Region.
External User means a user of an Online Service that is not an employee, onsite contractor, or onsite agent of Customer or its Affiliates.
External Verifier means any qualified provider of third party assurance or attestation services or other independent expert of internationally recognised standing appointed by the Issuer, in each case with the expertise necessary to perform the functions required to be performed by the External Verifier under these Conditions, as determined in good faith by the Issuer;
Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;