Escalation Contact definition

Escalation Contact means contacts nominated by both Parties to support the decision process for a given Escalated Case. Contacts are in the position to decide upon additional activities going beyond the already engaged standard support process to mitigate the Escalation situation and to provide satisfactory solution for the Joint End User.

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Escalation Contact means the escalation contact appointed by the Authority or the Grant Recipient (as the case may be), which at the Commencement Date shall be the individuals listed as such in the Grant Funding Letter; EU GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) as it has effect in EU law;

Escalation Contact means the escalation contact appointed by the Authority or the Grant Recipient (as the case may be), which at the Commencement Date shall be the individuals listed as such in the Grant Funding Letter;

Examples of Escalation Contact in a sentence

• The Service Provider’s escalation channels: Escalation Contact Name Contact Number The USP representative information and escalation channels.

• If either Party’s Escalation Contact has been contacted by the other Party, they may contact the corresponding Escalation Contact.

• INITIATING A SUPPORT CALL The contact point for logging a support call is: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ ESCALATION PROCEDURE Escalation Contact Numbers (during Business Hours): 1st Level: ▇▇▇▇ ▇▇▇▇▇▇▇ Technical Director DDI Number +▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇ Mobile +▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇ Account Management ▇▇▇▇▇ ▇▇▇▇▇▇▇, Managing Director DDI Number +▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇ Mobile Number +▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇ Appendix A – Supported Application Below is the list of websites that are included for support under this contract.

• Each Escalation Contact will be vested with the authority to resolve issues in his or her designated area of functionality that have not yet arisen to the level of a material breach.

• Both the Company and Cellemetry shall provide and maintain a current and up to date twenty-four (24) hours a day seven (7) days a week Trouble Escalation Contact List with the appropriate telephone, cellular, and/or paging numbers of the organization and/or personnel responsible for assisting in trouble resolution both during and after normal business hours, and a list of the holidays observed by each party.

• The Escalation Contact is provided in case the SLA is not being met and/or there is an urgent need for escalation.

• Email * * *@M▇▇▇▇▇▇▇▇.▇▇▇ Level 3 Escalation Contact Name * * * Title Vice President, Managed Services Phone * * * - Mobile Email * * *@▇▇▇▇▇▇▇▇▇.▇▇▇ Engineering contact: *** This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the SEC.

• If a Medium Priority Error is not Fixed or a Workaround is not implemented within twelve (12) hours after contacting the First Level Escalation Contact, the Second Level Escalation Contact may be contacted.

• The Customer can, as a supplementary action, contact the Universal NOC at the telephone number listed in the Escalation Contact sheet as the Fault Desk - 1st level Escalation contact number, after the email has been sent.

• Escalation Contact If an incident exceeds the Resolution Target and is escalated to the next priority level, PETRYNA ADVERTISING will notify the person who opened the issue of this escalation.

More Definitions of Escalation Contact

Escalation Contact means a contact nominated by either party to support the decision process for a given Escalated Case. Contacts are in the position to decide upon additional activities that go beyond the already engaged standard support process to mitigate the Escalation situation and to provide a satisfactory solution for the Customer.

Escalation Contact means the escalation contact appointed by the Authority or the Grant Recipient (as the case may be), which at the Commencement Date shall be the individuals listed as such in the Grant Funding Letter; EU GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) as it has effect in EU law; Financial Year means from 1 April to 31 March; FOIA means the Freedom of Information Act 2000 and any subordinate legislation made under that Act from time to time together with any guidance or codes of practice issued by the relevant government department concerning the legislation;

Escalation Contact means contacts nominated by both Parties to support the decision process for a given Escalated Case. Contacts are in the position to decide upon additional activities going beyond the al- ready engaged standard support process to mitigate the Escalation situation and to provide satisfactory solu- tion for the Joint End User.

Escalation Contact means the person nominated by the Recipient in the Conditional Grant Offer Letter who will be the second escalation point for the resolution of Disputes;

Escalation Contact means the escalation contact appointed by the Authority or the Grant Recipient (as the case may be), which at the Commencement Date shall be the individuals listed as such in the Grant Funding Letter; Financial Year means from 1 April to 31 March; FOIA means the Freedom of Information Act 2000 and any subordinate legislation made under that Act from time to time together with any guidance or codes of practice issued by the relevant government department concerning the legislation;

Escalation Contact means the person(s) and/or organisation that shall be contacted by the LoneWorker Manager™ Safety System and/or the ARC in the event of receiving an Alert signal.