Customer Queries definition

Customer Queries means e-mails sent from Distributor to Google related to Advertiser issues, but excluding general communications between Distributor and Google (e.g. billing questions, training information) and technical issues that only Google can solve.
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Examples of Customer Queries in a sentence

  • Customer Queries If the Supplier receives a Query from the Customer it shall: Identify whether the Query is: an Invoicing Query; a General Query; or a Complaint.

  • The Customer Service Team shall deal with Customer Queries and Complaints in accordance with sub-clauses 5.3 and 5.4 respectively.

  • SWBT shall be permitted to use Proprietary Information obtained through recording the volume of Customer Queries for the purposes of: (a) estimation of facilities usage for jurisdictional separations; (b) engineering and network planning of facilities; and (c) measurement for billing purposes.

  • Customer Queries Responses to Customer Queries by telephone, email or letter to be given within two (2) Working Days.

  • Listing of common queries and resolutions with TATs: Customer Queries Resolutions TAT Customer enquiries about his Transaction status.