Customer Conduct definition

Customer Conduct means action by the Seattle City Light customer or person acting on the customer’s behalf that directly or indirectly affects the amount of electricity metered, such as increased actual electricity usage, theft, current diversion, fraud, restricting access to the meter or other equipment on the premises, or customer’s failure to timely report a move-in date or start of service.
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Examples of Customer Conduct in a sentence

  • Block reserves the right to terminate your Project for cause, if one of the following events occurs in connection with your Project or your Project site: that Project site is (1) unsuitable, (2) inaccessible, (3) unsafe, or (4) you or those living in your home violate the Block Code of Customer Conduct described below.

  • The scope of investigative procedures shall generally be consistent with the Field Meter Investigation, AMI-TMO.26 dated June 15, 2018 and to further include investigation as to whether a meter reading was attributable to Customer Conduct.

  • Upon a customer’s request, Seattle City Light will adjust off outstanding residential customer debt from billing corrections associated with estimated bills that Seattle City Light issued to that customer for service periods more than 36 months before the customer’s request, unless Seattle City Light determines that Customer Conduct caused the need for the billing correction.

  • Check if estimate is due to a meter not being installed, meter not functioning, meter damage, meter communication failures, or otherwise unexplained causes not involving Customer Conduct.

  • The foregoing exclusions will not apply to any breach of Section 2.3 (Customer Conduct) or Section 4 (Confidentiality).

  • Violations of the Customer Conduct, Operating Policies and Conditions of Use in this Section 5 are unethical and in some cases may be unlawful.

  • If investigation following the procedures in Field Meter Investigation, AMI- TMO.26 dated June 15, 2018 shows that the meter is inaccurate and overcharging the customer or Seattle City Light determines that the increased billing is not attributable to Customer Conduct but remains unexplained, propose to customer as a resolution the recalculation of the bill at issue using the estimated usage table.