Examples of Customer Charter in a sentence
In the event of the postponement or abandonment of the Match, refunds (if any) will be made in accordance with the Club's Customer Charter.
The DWP Customer Charter sets out the standards that customers can expect and what their responsibilities are in return.
ITC will award certificates according to the timescales in ITC Customer Charter.
ABC works with applicants/agents in a positive and proactive manner by; • offering a pre-application advice service, • as appropriate updating applicants/agents of any issues that may arise in the processing of their application • where possible suggesting solutions to secure a successful outcome, • informing applicants/agents of any likely recommendation of refusal prior to a decision and, • by adhering to the requirements of the Development Management Customer Charter.
This scheme complements the principles of Quality Customer Service and our Customer Charter.