Critical Problem definition

Critical Problem refers to a problem affecting the conveyance of interconnected calls between SingTel’s Network and the Requesting Licensee’s Network including, but not limited to, problems that result from deviations by the Requesting Licensee from the specifications that it provided to SingTel;

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Critical Problem means a problem caused by the Software resulting in a material interruption to the Licensee’s business operations.

Critical Problem refers to a problem affecting the conveyance of Calls between the PMCL Network and the Operator Network including, but not limited to, problems that result from deviations by the Party from the specifications that it provided to the Other Party.

Examples of Critical Problem in a sentence

• Business Critical Problem that results in a major loss of service to all or substantially all Authorized Users.

• Downtime will end as soon as the Critical Problem is cured and emsCharts is available for use without a Critical Problem.

• In this written request LICENSEE shall define the problem, the reason for request, the qualification of the problem, as a Minor Problem or Critical Problem, as well as the name(s), telephone number and fax number of LICENSEE's employee to be contacted.

• Downtime will commence when Customer notifies Vendor that emsCharts is unavailable for use as a result of a Critical Problem.

• In the event the problem is a Critical Problem, the technical contract administrator shall contact LICENSEE's contact person within twenty-four (24) hours after receipt of the written request in order to acknowledge the receipt of the request and shall propose a schedule for the support.

More Definitions of Critical Problem

Critical Problem means an Issue where an entire group is either prevented from performing critical tasks in the Software or the Software does not perform as specified in the Documentation. The following symptoms are examples of a Critical Problem: (i) the failure of the Software’s engine following a server upgrade; (ii) denial of access to the server where the Software resides; or (iii) the failure to recover the Software’s server data after a hardware failure or crash.

Critical Problem is an error resulting in AXP’s inability to use the Services; an example is the inability to use the reporting website. TRX will respond to and use reasonable efforts to correct reported Critical Problems within *.

Critical Problem means a problem resulting in the inability of Client to utilize Services or a problem that causes a critical data integrity defect, such as reporting of substantially incomplete, inaccurate or corrupted data.

Critical Problem. Reduction of system throughput which is meant by one or more traffic computers down or anomalies related to services including provisioning of service.

Critical Problem is a demonstrable and confirmed defect in the AHR Software which causes the Licensee to be unable to perform a critical business function that the Licensee was previously able to perform while using the AHR Software.

Critical Problem. Any problem encountered by Customer that materially and adversely interferes with Customer’s use of emsCharts.

Critical Problem has the meaning set forth in Section 3.16(p).