Critical Performance Indicators definition

Critical Performance Indicators or “CPI” shall have the meaning given in Schedule G.
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Critical Performance Indicators or “CPIs” means those Service Levels which are (i) described in Section 4.13 (Service Level Matrix) as a CPI and (ii) for which a Service Level Credit may apply. Each CPI has a Target Service Level and a Minimum Service Level associated with it, unless otherwise specified.
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Critical Performance Indicators means, (i) for each Statement of Work, those performance measurements and related performance targets identified as such in the Service Level Exhibits or elsewhere in the Agreement, failure to achieve which will result in the payment of a specified Performance Credit.
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Examples of Critical Performance Indicators in a sentence

  • The annual Program Assessment/Risk Assessment will provide the information to determine if the Critical Performance Indicators are still the “best representation of program health” and enable true monitoring of the program, or if they need to be redefined.

  • The dashboard, based on the Critical Performance Indicators, will be reviewed for compliance to established performance levels.

  • The failure to complete (A)-(G) above for Critical Performance Indicators will be considered a material breach of the Agreement.

  • If Provider fails to provide the Services under a Statement of Work in accordance with any of one or more Critical Performance Indicators for that Statement of Work, without limiting Customer’s other remedies, Provider will incur the Performance Credits identified in the Service Level Exhibits.

  • If Provider does not meet the Critical Performance Indicators, Provider will pay Customer the Performance Credits specified in Exhibit C (Service Levels and Performance Credits) in accordance with the MSA.

  • If Provider fails to meet Critical Performance Indicators (as defined in Exhibit 2), Company shall receive a monetary credit against the Fees calculated in accordance with Exhibit 2.

  • Service Level Credits are only a reduction in price to reflect the reduced value of the Services and are not liquidated damages for Provider’s failure to meet Critical Performance Indicators.


More Definitions of Critical Performance Indicators

Critical Performance Indicators or “CPIs” means those Service Levels which are (i) described in the applicable “Service Level Matrix” Schedule as a CPI and (ii) for which a Service Level Credit may be payable. Each CPI has an Expected Service Level and a Minimum Service Level associated with it, unless otherwise specified.
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Related to Critical Performance Indicators

  • Key Performance Indicators or “KPIs” means the performance measurements and targets set out in Part 3 of Schedule 1 (Services) of this Framework Agreement;

  • Performance Indicators means the indicators for Project monitoring and evaluation set forth in the Operational Manual.

  • Key Performance Indicator means a measure that captures the performance of a critical variable to expand and improve community-based corrections programs to promote offender success, ensure accountability, enhance public safety, and reduce recidivism.

  • Performance Indicator means a measure of HSP performance for which a Performance Target is set; technical specifications of specific Performance Indicators can be found in the MSAA Indicator Technical Specifications document;

  • Performance Measure means one or more of the following selected by the Committee to measure Company, Affiliate, and/or business unit performance for a Performance Period, whether in absolute or relative terms (including, without limitation, terms relative to a peer group or index): basic, diluted, or adjusted earnings per share; sales or revenue; earnings before interest, taxes, and other adjustments (in total or on a per share basis); basic or adjusted net income; returns on equity, assets, capital, revenue or similar measure; economic value added; working capital; total shareholder return; and product development, product market share, research, licensing, litigation, human resources, information services, mergers, acquisitions, sales of assets of Affiliates or business units. Each such measure shall be, to the extent applicable, determined in accordance with generally accepted accounting principles as consistently applied by the Company (or such other standard applied by the Committee) and, if so determined by the Committee, and in the case of a Performance Compensation Award, to the extent permitted under Code Section 162(m), adjusted to omit the effects of extraordinary items, gain or loss on the disposal of a business segment, unusual or infrequently occurring events and transactions and cumulative effects of changes in accounting principles. Performance Measures may vary from Performance Period to Performance Period and from Participant to Participant, and may be established on a stand-alone basis, in tandem or in the alternative.