Critical Defect definition

Critical Defect means a Defect critical to Customer’s business, requiring a solution as quickly as possible.

Critical Defect means an Error as defined in the System maintenance and support agreement between the City and the System Contractor and at least 25% of the User base of the Production System are impacted in the same manner as defined in the System maintenance and support agreement for a Critical Defect.

Critical Defect means a Defect which renders the core functionality of the Software inoperable.

Examples of Critical Defect in a sentence

• In the event that DTF reports a Critical Defect to LMI, then LMI shall respond to such report within one business day and thereafter provide continuous technical assistance to diagnose and correct the Critical Defect.

• Any capitalized term used in any Exhibit or Disclosure Schedule but not otherwise defined therein shall have the meaning given to such term in this Agreement.

• Critical Defect - A defect that is likely to result in a hazardous or unsafe condition for an individual using the product or that contravenes mandatory regulations.

• Notwithstanding anything in this Article 11 to the contrary, in the event that a Critical Defect in the Law Manager Software or LMI Software Deliverables, or other failure to function or perform as warranted in this Agreement, relates to the Third Party Software, Law Manager will provide a workaround to resolve such defect or failure.

• At the conclusion of the eighteen (18) month Critical Defect warranty, Critical Defects shall be corrected in accordance with the maintenance process, unless they are caused by a subsequent functionality release.

More Definitions of Critical Defect

Critical Defect means any functional defect in the Enhancement to be implemented by the Additional Services hereunder that prevents one or more Users from performing a create, activate, modify or delete of an Active SV. For such a defect to be considered a Critical Defect it must be reproducible and be one for which no acceptable alternative functionality can be identified.

Critical Defect means a Defect that might reasonably be expected to endanger life or be a hazard to health, including, but not limited to, Defects that might give an electric shock or create a fire hazard.

Critical Defect means a Defect that results in non-performance of the Licensed Software and renders the Clerk unable to effectively perform its functions with respect to Official Records.

Critical Defect means a critical failure of, or critical defect in, the tested functionality of the applicable Mission Critical System which prevents its operation or produces incorrect or incomplete results, without a workaround, but excluding High Defects, Medium Defects or Low Defects.

Critical Defect means a Defect which, either alone or in combination with other Defects: (1) does not meet Approval Criteria, unless specifically indicated otherwise in the DED, (2) adversely affects essential functions of the IES until the Defect has been corrected, or (3) prevents use of the IES without substantial disruption to business operations until the Defect has been corrected. No practical work around exists which would allow use on an interim basis until the Critical Defect has been corrected.

Critical Defect means the Platform is non-functional or a major portion of the Platform is essentially unusable, and this Defect affects [***] or more of the concurrent End-Users using (or attempting to use) the Platform at that time.

Critical Defect means a Defect which renders the Product inoperable and without having a workaround to become operable.