Mediation party means a person that participates in a mediation and whose agreement is necessary to resolve the dispute.
Mediation means any process in which a mediator facilitates communication and negotiation between the parties to assist them in reaching a voluntary agreement regarding their dispute.
Remediation Services means the additional services required to be provided hereunder by BNYM or the Custodian in connection with a Fund Error in order to correct, remediate, adjust, reprocess, repeat, reverse or otherwise modify conduct previously taken in accordance with the Agreement to achieve the outcome originally intended by the previous conduct.
Remediation Plan means a report identifying:
Grievance means a complaint in writing that an employee, group of employees, or the Union submits to management, to be processed through the grievance procedure.