{"component": "definition", "props": {"groups": [{"snippet_links": [{"key": "employee-has", "type": "clause", "offset": [14, 26]}, {"key": "without-prior-notice", "type": "clause", "offset": [43, 63]}], "samples": [{"hash": "bz7aZsNcTAT", "uri": "/contracts/bz7aZsNcTAT#callout", "label": "Collective Agreement", "score": 36.0881729126, "published": true}, {"hash": "8YvQZ5Rc1jz", "uri": "/contracts/8YvQZ5Rc1jz#callout", "label": "Collective Agreement", "score": 33.3181533813, "published": true}, {"hash": "2Kh4FwVeBdP", "uri": "/contracts/2Kh4FwVeBdP#callout", "label": "Collective Agreement", "score": 33.2397880554, "published": true}], "snippet": "means that an employee has been called out without prior notice.", "size": 28, "hash": "1f0312012c3ee9c866b6c841d10c7fc8", "id": 1}, {"snippet_links": [{"key": "when-an-employee", "type": "clause", "offset": [28, 44]}, {"key": "the-employee", "type": "clause", "offset": [60, 72]}, {"key": "place-of-residence", "type": "clause", "offset": [75, 93]}, {"key": "work-and", "type": "clause", "offset": [97, 105]}, {"key": "return-to", "type": "clause", "offset": [122, 131]}, {"key": "regular-hours", "type": "definition", "offset": [183, 196]}, {"key": "callout-time", "type": "clause", "offset": [198, 210]}, {"key": "rate-of", "type": "clause", "offset": [246, 253]}, {"key": "travel-time", "type": "clause", "offset": [336, 347]}, {"key": "the-rates", "type": "clause", "offset": [351, 360]}], "samples": [{"hash": "hRCkB4oQZGW", "uri": "/contracts/hRCkB4oQZGW#callout", "label": "Collective Agreement", "score": 34.0894050598, "published": true}, {"hash": "8hD1cLPC0XG", "uri": "/contracts/8hD1cLPC0XG#callout", "label": "Collective Agreement", "score": 27.2080764771, "published": true}, {"hash": "lDbsi9VO0Gg", "uri": "/contracts/lDbsi9VO0Gg#callout", "label": "Collective Agreement", "score": 25.3299102783, "published": true}], "snippet": "is defined as any situation when an employee is called from the employee's place of residence to work and subsequently to return to such place of residence, outside of the employee's regular hours. Callout time shall be paid at double the hourly rate of the employee. A callout shall be credited as a minimum of two (2) hours including travel time at the rates quoted. One-half (\u00bd) hour shall be allowed for the journey each way.", "size": 8, "hash": "e500cffce4a5f42828518649a2929cd6", "id": 2}, {"snippet_links": [{"key": "call-back-to-work", "type": "clause", "offset": [8, 25]}, {"key": "by-the-employer", "type": "clause", "offset": [42, 57]}, {"key": "under-clause", "type": "clause", "offset": [58, 70]}], "samples": [{"hash": "j5fHT9N73dT", "uri": "/contracts/j5fHT9N73dT#callout", "label": "Collective Agreement", "score": 23.0971927643, "published": true}, {"hash": "bS2GxJCaIXC", "uri": "/contracts/bS2GxJCaIXC#callout", "label": "Collective Agreement", "score": 22.6892547607, "published": true}, {"hash": "9o1FHMGzmcB", "uri": "/contracts/9o1FHMGzmcB#callout", "label": "Collective Agreement", "score": 22.6892547607, "published": true}], "snippet": "means a call back to work of any employee by the Employer under Clause 7.6;", "size": 6, "hash": "fba495f83b1438b0327597164e35e18b", "id": 3}, {"snippet_links": [{"key": "employee-has", "type": "clause", "offset": [15, 27]}, {"key": "the-worksite", "type": "clause", "offset": [56, 68]}, {"key": "to-return-to-work", "type": "clause", "offset": [83, 100]}, {"key": "hours-in-advance", "type": "clause", "offset": [192, 208]}, {"key": "the-employee", "type": "clause", "offset": [248, 260]}, {"key": "rate-of-pay", "type": "clause", "offset": [274, 285]}, {"key": "overtime-rate", "type": "clause", "offset": [289, 302]}, {"key": "overtime-is", "type": "clause", "offset": [306, 317]}], "samples": [{"hash": "i6HtSnas8O2", "uri": "/contracts/i6HtSnas8O2#callout", "label": "Collective Agreement", "score": 21.0, "published": true}, {"hash": "7DC3y9Oxjm7", "uri": "/contracts/7DC3y9Oxjm7#callout", "label": "Collective Agreement", "score": 19.0, "published": true}], "snippet": "occurs when an employee has completed her workday, left the worksite and is called to return to work. It is an unforeseen call to return to work. Work scheduled a minimum of twenty- four (24) hours in advance is not a callout but is compensated at the employee\u2019s applicable rate of pay or overtime rate if overtime is applicable.", "size": 4, "hash": "13efedc061f720e53d4e166093baeb13", "id": 4}, {"snippet_links": [{"key": "an-employee-who", "type": "clause", "offset": [14, 29]}, {"key": "in-the-community", "type": "definition", "offset": [72, 88]}], "samples": [{"hash": "eDvBWwCOoKg", "uri": "/contracts/eDvBWwCOoKg#callout", "label": "Single Employer Collective Agreement", "score": 32.9113006592, "published": true}, {"hash": "cGvzhYjHL32", "uri": "/contracts/cGvzhYjHL32#callout", "label": "Single Employer Collective Agreement", "score": 25.2477760315, "published": true}, {"hash": "5zNSU4dAXIn", "uri": "/contracts/5zNSU4dAXIn#callout", "label": "Single Employer Collective Agreement", "score": 25.0876121521, "published": true}], "snippet": "is defined as an Employee who is on call, being called out to a patient in the community.", "size": 3, "hash": "f7f87b9bb4a6cef406ee3f9c06f33971", "id": 5}, {"snippet_links": [{"key": "the-property", "type": "clause", "offset": [22, 34]}, {"key": "the-term", "type": "definition", "offset": [56, 64]}], "samples": [{"hash": "88FRF32iKrw", "uri": "/contracts/88FRF32iKrw#callout", "label": "Home Care & Cover Agreement", "score": 24.4113616943, "published": true}, {"hash": "6TpSz68EAGo", "uri": "/contracts/6TpSz68EAGo#callout", "label": "Home Care & Cover Agreement", "score": 21.7967147827, "published": true}], "snippet": "means where We attend the Property at Your request (and the term Called Out shall be interpreted accordingly).", "size": 3, "hash": "3e761a0e1a770e1aa55b5d08ad312d3e", "id": 6}, {"snippet_links": [{"key": "the-property", "type": "clause", "offset": [22, 34]}, {"key": "in-the-event-of-a", "type": "clause", "offset": [51, 68]}, {"key": "central-heating-system", "type": "clause", "offset": [114, 136]}], "samples": [{"hash": "1xYifZ5aALO", "uri": "/contracts/1xYifZ5aALO#callout", "label": "Service and Repair Plans Agreement", "score": 21.9199180603, "published": true}, {"hash": "dcoEJBEM5nB", "uri": "/contracts/dcoEJBEM5nB#callout", "label": "Membership Terms & Conditions", "score": 21.1232032776, "published": true}], "snippet": "means where We attend the Property on Your request in the event of a Fault (or alleged Fault) occurring with Your Central Heating System or Boiler (depending on which Plan You have chosen).", "size": 2, "hash": "5534e047bba3f1d958715f2cff575d25", "id": 7}, {"snippet_links": [{"key": "when-an-employee", "type": "clause", "offset": [6, 22]}, {"key": "leaving-the-employer", "type": "clause", "offset": [50, 70]}], "samples": [{"hash": "fVwsSdHyelk", "uri": "/contracts/fVwsSdHyelk#callout", "label": "Municipal Employee Agreement", "score": 14.1704311371, "published": false}, {"hash": "8bxa5gfWMMh", "uri": "/contracts/8bxa5gfWMMh#callout", "label": "Enterprise Agreement", "score": 14.1704311371, "published": false}], "snippet": "means when an employee is recalled to work, after leaving the employer\u2019s premises, to undertake work not previously advised or arranged.", "size": 2, "hash": "24b6466cf93d7cf9db886586f64b6fa5", "id": 8}, {"snippet_links": [{"key": "when-an-employee", "type": "clause", "offset": [6, 22]}, {"key": "work-outside-of", "type": "clause", "offset": [36, 51]}, {"key": "regular-working-hours", "type": "clause", "offset": [58, 79]}, {"key": "problem-identification", "type": "clause", "offset": [103, 125]}, {"key": "corrective-actions", "type": "definition", "offset": [127, 145]}], "samples": [{"hash": "dIHL8zKTeuQ", "uri": "/contracts/dIHL8zKTeuQ#callout", "label": "Collective Agreement", "score": 30.3053283691, "published": true}, {"hash": "8cs7vRkdC5s", "uri": "/contracts/8cs7vRkdC5s#callout", "label": "Collective Agreement", "score": 30.0529918671, "published": true}], "snippet": "means when an employee is called to work outside of their regular working hours. This work may include problem identification, corrective actions and related tasks.", "size": 2, "hash": "c068ec5e7199c6ecfeec3040fa721d55", "id": 9}, {"snippet_links": [{"key": "when-an-employee", "type": "clause", "offset": [17, 33]}, {"key": "by-the-city", "type": "clause", "offset": [46, 57]}, {"key": "for-the-city", "type": "definition", "offset": [76, 88]}, {"key": "hours-of", "type": "clause", "offset": [104, 112]}, {"key": "working-shift", "type": "definition", "offset": [126, 139]}, {"key": "in-order-to", "type": "clause", "offset": [140, 151]}], "samples": [{"hash": "dayWFuFmPCS", "uri": "/contracts/dayWFuFmPCS#callout", "label": "Collective Agreement", "score": 19.0, "published": true}, {"hash": "3xWWGJHAlYA", "uri": "/contracts/3xWWGJHAlYA#callout", "label": "Collective Agreement", "score": 19.0, "published": true}], "snippet": "is that occasion when an employee is required by the City to return to work for the City outside of the hours of their normal working shift in order to perform work for the City.", "size": 2, "hash": "41d9c3279de5c187769d0ecfca5f1a52", "id": 10}], "next_curs": "ClQSTmoVc35sYXdpbnNpZGVyY29udHJhY3RzcjALEhpEZWZpbml0aW9uU25pcHBldEdyb3VwX3Y1NiIQY2FsbG91dCMwMDAwMDAwYQyiAQJlbhgAIAA=", "definition": {"title": "Callout", "snippet": "means that an employee has been called out without prior notice.", "size": 81, "id": "callout", "examples": ["<strong>Callout</strong> will be done on a rotating basis; the employee with most seniority would be offered it first then rotated to the bottom of the volunteer list.", "Payment for Work on Sundays Except on statutory holidays, payment for time worked on Sundays shall be as follows: Time Worked Rate of Pay Regular Rate) Up to hours After hours Payment for <strong>Callout</strong> on a Day Off If an employee is called out on his scheduled day off he shall be paid a minimum of four hours as follows: Time Worked Rate of Pay Regular Rate) Up to hours From hours to hours After hours This provision does not apply when two men exchange days on, with the approval of the Company and the Union.", "Call-out pay pursuant to this subsection shall be paid on a portal-to-portal basis from and to the following: the shorter distance of the employee\u2019s residence or the County-line to the reporting location, whichever is less.", "Payment for <strong>Callout</strong> in Event of an Emergency If an employee is called out on an emergency he shall be paid at the applicable overtime rate for time requiredto correct the emergency condition.", "Nothing contained in this Agreement shall be interpreted as requiring a duplication or pyramiding of Holidays, Call-out and Court Time, Stand- By, Training Time or other form of overtime payments involving the same hours of labor.", "For the purposes of this section only, the time starts when the <strong>Callout</strong> call is received by the employee.", "Non-routine unscheduled emergency services include events that could require immediate response; these could include, but will not be limited to: \u2022 Call-out by the BFS automatic dialing system."], "related": [["payment-initiation-service", "payment initiation service", "payment initiation service"], ["progressive-discipline", "Progressive discipline", "Progressive discipline"], ["dcf", "DCF", "DCF"], ["dme", "DME", "DME"], ["deployment", "Deployment", "Deployment"]], "related_snippets": [], "updated": "2025-07-24T04:27:51+00:00"}, "json": true, "cursor": ""}}