Callback Service definition
Callback Service is defined as that time during the day or night that no employees of the Contractor are assigned to or working at the Building, but the Contractor has the obligation to respond to service calls within a reasonable length of time.
1) During the 12 midnight to 7 a.m. period, seven (7) days per week, routine callback service shall be provided within two (2) hours.
2) Emergency calls which involved passengers trapped in an elevator shall be responded to within one (1) hour regardless of time of day, seven (7) days a week, fifty-two (52) weeks a year.
3) The serviceman responding under callback service shall investigate any and all elevator stoppages and malfunctions and perform minor repairs and adjustments. As part of callback service, the Contractor agrees to safely and promptly remove the occupants of a stopped elevator. To meet this evacuation requirement, the Contractor shall provide additional personnel as necessary twenty-four (24) hours per day, seven (7) days per week including Saturdays, Sundays and Holidays.
Callback Service means an international call established by a caller in the Cook Islands whereby a foreign telecommunication service provider or reseller in a foreign country initiates a return call or provides a dialing tone which enables the caller to make an international call through a
Examples of Callback Service in a sentence
If such authority is lost, suspended or not renewed with regard to only part of Callback Services or only within a certain geographic area or areas where Callback Services have been provided, then this Agreement shall terminate automatically and without liability or further obligation on the part of either party to the other party with regard only to the Callback Service or area affected.
Contractor is to perform Callback Service at no additional cost to TFC, regardless of whether the work is performed during normal working hours or overtime hours.