{"component": "definition", "props": {"groups": [{"snippet_links": [{"key": "the-field", "type": "definition", "offset": [24, 33]}, {"key": "requested-by", "type": "definition", "offset": [44, 56]}, {"key": "the-organization", "type": "clause", "offset": [199, 215]}, {"key": "these-regulations", "type": "definition", "offset": [286, 303]}], "samples": [{"hash": "bREadLglhiV", "uri": "https://southboroughma.myrec.com/forms/5970_911_field_permit_application_fillable.pdf", "label": "southboroughma.myrec.com", "score": 17.2220056267, "published": false}, {"hash": "8Zieef2GCqR", "uri": "https://southboroughma.myrec.com/forms/5970_911_field_permit_application_final_july2022_fillable.pdf", "label": "southboroughma.myrec.com", "score": 11.2806297057, "published": false}, {"hash": "2EixsKBkv3Y", "uri": "https://southboroughma.myrec.com/forms/5970_911_field_permit_application_final_july2022.pdf", "label": "southboroughma.myrec.com", "score": 11.2806297057, "published": false}], "snippet": "means time during which the Field was never requested by any Organization, or had been scheduled but has become available either because an Organization has cancelled its use of the Field or because the Organization has lost its opportunity to use the field because of an infraction of these Regulations.", "size": 7, "hash": "3edfa31cd36a88b06c0a9d7c0137a2ca", "id": 1}, {"snippet_links": [{"key": "total-number-of", "type": "definition", "offset": [10, 25]}, {"key": "minutes-in-the-month", "type": "definition", "offset": [26, 46]}], "samples": [{"hash": "87c6UVm7Qor", "uri": "/contracts/87c6UVm7Qor#available-time", "label": "Software as a Service Agreement", "score": 35.0794853904, "published": true}, {"hash": "9CSFjGmDxZr", "uri": "/contracts/9CSFjGmDxZr#available-time", "label": "Software as a Service Agreement", "score": 33.2206872054, "published": true}, {"hash": "hXWG0S0qcZJ", "uri": "/contracts/hXWG0S0qcZJ#available-time", "label": "Software as a Service Agreement", "score": 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"label": "Service Agreement", "score": 26.4243959904, "published": true}, {"hash": "jgCJdZnb0By", "uri": "/contracts/jgCJdZnb0By#available-time", "label": "Service Agreement", "score": 24.5619438741, "published": true}], "snippet": "is defined as the total time in a given month that the technology is to be up and running as shown by the Monitoring Application less time scheduled for a Planned Outage.", "size": 2, "hash": "79628c29102e34dca3da3f45af46a2e5", "id": 6}, {"snippet_links": [{"key": "the-field", "type": "definition", "offset": [24, 33]}, {"key": "requested-by", "type": "definition", "offset": [46, 58]}, {"key": "the-organization", "type": "clause", "offset": [201, 217]}], "samples": [{"hash": "ksjZLHgFVSP", "uri": "https://www.town.princeton.ma.us/sites/g/files/vyhlif4891/f/uploads/2022_pr_field_agreement.pdf", "label": "www.town.princeton.ma.us", "score": 11.1108829569, "published": false}], "snippet": "means time during which the Field\u2019s was never requested by any Organization or had been scheduled but has become available either because an Organization has cancelled its use of the Fields or because the Organization has lost its opportunity to use", "size": 1, "hash": "59adb50dce8d8bfa98c116d90e98e78b", "id": 7}, {"snippet_links": [{"key": "total-number-of", "type": "definition", "offset": [10, 25]}, {"key": "calendar-month", "type": "definition", "offset": [41, 55]}, {"key": "excused-outage", "type": "clause", "offset": [65, 79]}], "samples": [{"hash": "3nWCMjWZSTr", "uri": "/contracts/3nWCMjWZSTr#available-time", "label": "Business Customer Agreement", "score": 32.7729668045, "published": true}], "snippet": "means the total number of minutes in any calendar month less the Excused Outage.", "size": 1, "hash": "88515a095c1a3dc3d65c1dc0c5a95395", "id": 8}, {"snippet_links": [{"key": "measurement-period", "type": "definition", "offset": [15, 33]}], "samples": [{"hash": "7D2NnC17G1l", "uri": 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subject to adjustment pursuant to Articles 2.2.2 and 2.4.5; \u201cBackup Capability\u201d has the meaning given to this term in Article 3.4.6;", "size": 1, "hash": "3fb589658bcde2d8cd0d83541ed78dee", "id": 10}], "next_curs": "ClsSVWoVc35sYXdpbnNpZGVyY29udHJhY3RzcjcLEhpEZWZpbml0aW9uU25pcHBldEdyb3VwX3Y1NiIXYXZhaWxhYmxlLXRpbWUjMDAwMDAwMGEMogECZW4YACAA", "definition": {"title": "Available Time", "snippet": "means time during which the Field was never requested by any Organization, or had been scheduled but has become available either because an Organization has cancelled its use of the Field or because the Organization has lost its opportunity to use the field because of an infraction of these Regulations.", "size": 29, "id": "available-time", "examples": ["Castlight warrants to Customer that each month Uptime shall constitute at least 99.9% of <strong>Available Time</strong> for the Castlight Service (\u201cService Level Warranty\u201d).", "The per diem employee is also subject to Article 38, (<strong>Available Time</strong>) once she/he has met their committed days per month.", "During the Term, RoseASP will provide Customer with non-exclusive electronic access to a dedicated digital information processing, transmission and storage system located at the Hosting Facility (\u201cServer\u201d) during Scheduled <strong>Available Time</strong> during the Term to (1) store the Customer Material, and (2) make the data and the Software that is hosted on the Servers available on demand to Authorized Users through the Internet.", "If the customer is found to be the source of an outage, then the time lost due to their actions will be subtracted from the Total Planned <strong>Available Time</strong> and that new total will be used for the monthly metric.", "If RoseASP is unable to provide at least 99% Availability during the Scheduled <strong>Available Time</strong> in any given calendar month, Customer shall receive an aggregate credit to its next Monthly Contract Fee then due equal to 25% of the Monthly Contract Fee due for the month in which at least 99% Availability was not achieved, excluding rebilled circuit charges.", "If in a given calendar month the Services are not available for at least 99.9% of all <strong>Available Time</strong>, then Customer may request a Service Credit from Armorblox by submitting a written request for a Service Credit to \u2587\u2587\u2587\u2587\u2587\u2587\u2587@\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587 with \u201cSLA Credit Request\u201d in the subject line, within thirty (30) days after the end of the month for which the Service Credit applies.", "If RoseASP is unable to provide at least 98% Availability during the Scheduled <strong>Available Time</strong> in any given calendar month, Customer shall receive an aggregate credit to its next Monthly Contract Fee then due equal to 35% of the Monthly Contract Fee due for the month in which at least 98% Availability was not achieved, excluding rebilled circuit charges.", "RENEGOTIATIONS 79 ARTICLE TITLE PAGE # Administrative Leave 39 Allowances for Work-Related Expenditures 47 Appeal of Disputes: Paid Leaves 42 <strong>Available Time</strong> 16 Bereavement Leave 28 Bilingual Premium (All languages) 18 Bilingual Premium (Protective Service Worker/Social Worker Recruitment/Retention) .", "Upon acceptance of an order from Enterprise Customer by VENDOR, the VENDOR Service (excluding sync, preview, email uploads, FTP and search functionality) will be available to Customer for 99.9% of all Scheduled <strong>Available Time</strong>, as calculated on a monthly basis and excluding circumstances beyond VENDOR&#x27;s reasonable control (including, without limitation, any force majeure events described in the Agreement).", "In the event RoseASP is unable to provide Customer with access to an appropriate server at the Hosting Facility in order to deliver the ASP Product with at least 99.9% Availability during the Scheduled <strong>Available Time</strong> in any given calendar month, Customer shall receive a credit to its next Monthly Contract Fee then due equal to 15% of the Monthly Contract Fee due for the month in which at least 99.9% Availability was not achieved, excluding rebilled circuit charges."], "related": [["applicable-time", "Applicable Time", "Applicable Time"], ["double-time", "Double time", "Double time"], ["applicable-timetable", "Applicable Timetable", "Applicable Timetable"], ["reasonable-time", "Reasonable time", "Reasonable time"], ["initial-sale-time", "Initial Sale Time", "Initial Sale Time"]], "related_snippets": [], "updated": "2025-07-06T21:56:45+00:00"}, "json": true, "cursor": ""}}