attached means attached to this Agreement when used in relation to a schedule;
Exhibit F The awarded category pricing from the Contractor’s submitted Price Sheet from 3rd Bid RFP 15-80101507-SA-D
Exhibit A means collectively Exhibits A-1 through A-n which incorporate into the Agreement the specific terms and conditions for each TCK licensed hereunder.
Exhibit C Form xx Xxxxx B-4, B-5 or B-6 Certificate.................... Exhibit D: (Resexxxx)................................................... Exhibit E: Form of Reverse of Certificates.............................. Exhibit F: Form of Initial Certification of Master Servicer............. Exhibit G: Form of Final Certification of Master Servicer...............
Accurate means all Critical Inventory Attributes are correctly and completely populated in the CMDB Inventory of Record. “Critical Inventory Attributes” means those database fields in an Inventory Record that are essential for Service Provider’s successful delivery of Service and necessary for DIR’s successful performance of retained responsibilities, including architecture, IT planning, and reconciliation of invoices. The Critical Inventory Attributes are maintained in the SMM. “CMDB Inventory of Record” means the inventory of CIs, including all Equipment and Software, to be created and maintained by Service Provider in accordance with the SMM. “Inventory Record” means the record for a single item of Equipment or Software in the Inventory of Record, including all of the Critical Inventory Attributes for that item. METRIC EXCLUSIONS N/A HOURS OF MEASUREMENT N/A DAYS OF MEASUREMENT N/A MINIMUM SERVICE LEVEL 95.00% EXPECTED SERVICE LEVEL 98.00% ALGORITHM The Service Level calculation for “CMDB Accuracy – Data Center” is the total number of CMDB Inventory Records that are validated during the applicable Measurement Window and that are Accurate, divided by the total number of Inventory Records that are validated during the applicable Measurement Window, with the result expressed as a percentage. COLLECTION PROCESS The sample of inventory records will be pulled from the MSI CMDB using an approved random sampling method each month. Through standard reconciliation processes, the random sampling is compared with current electronically discovered data as provided by Service Provider. Critical Inventory Attributes will be documented in the Service Management Manual. The number of accurate CMDB Inventory Records based on measurement criteria will be determined and entered into ServiceFlow by the MSI Asset Management Team, along with the total number of CMDB Inventory Records in the sample set, via ServiceFlow Web Form. ServiceFlow will calculate the SLA result based on the Web Form data. Supporting documentation containing details of the assets validated will be attached to the Web Form. REPORTING TOOLS SCP discovery tools MSI CMDB MSI ServiceFlow RAW DATA STORAGE (ARCHIVES) Data used to calculate the SLA results for reporting will be stored in the ServiceFlow application database, which will be accessible to authorized users via inherent report drill-down functionality for a rolling 13 months. An additional 23 months of data is archived and can be made available via ServiceFlow upon request by DIR. PERFORMANCE CATEGORY Cross Functional METRIC OWNER METRIC REPORTING Monthly Quarterly Semi Annual C.7 License and Maintenance Renewal Timeliness – Data Center SERVICE LEVEL NAME EXHIBIT NUMBER SECTION REFERENCE START DATE License and Maintenance Renewal Timeliness – Data Center 3-A R1.3.5D 0 SERVICE LEVEL TYPE Critical Service Level
Exhibits means the several exhibits referred to and identified in this Agreement.
Exhibit E means Exhibit E to the Judgment;
Schedule of Representations means the Schedule of Representations and Warranties attached hereto as Schedule B.
Schedule of Exceptions shall have the meaning set forth in Section 5, and is attached hereto as Exhibit C.
Exhibit D means Exhibit D to the Judgment;
Legal Description means a complete description of land to be annexed without internal references to any other document, and shall be described in one of the following ways:
Law relating to a public servant s office or employment” means a law that specifically applies to a person acting in the capacity of a public servant and that directly or indirectly imposes a duty on the public servant or governs the conduct of the public servant. Penal Code 39.01(1)
Schedule of compliance means a schedule of remedial measures included in a permit, including an enforceable sequence of interim requirements (for example, actions, operations, or milestone events) leading to compliance with the Act, the CWA and regulations.
Schedule of Documents means the schedule, including all appendices, exhibits or schedules thereto, listing certain documents and information to be delivered in connection with the Sale Agreement, the Funding Agreement and the other Related Documents and the transactions contemplated thereunder, substantially in the form attached as Annex Y to the Funding Agreement and the Sale Agreement.
Exhibit B means [Vendor]’s Response.
hereto “herein”, “hereby”, “hereof” and similar expressions mean and refer to this Indenture and any indenture, deed or instrument supplemental hereto; and the expressions “Article”, “Section”, “subsection” and “paragraph” followed by a number, letter or both mean and refer to the specified article, section, subsection or paragraph of this Indenture;
Disclosure Schedules means the Disclosure Schedules of the Company delivered concurrently herewith.
Disclosure Letters means the Seller Disclosure Letter and the Buyer Disclosure Letter.
Schedule of Members has the meaning set forth in Section 3.01(b).
Information Certificate means the Information Certificate of Borrower constituting Exhibit A hereto containing material information with respect to Borrower, its business and assets provided by or on behalf of Borrower to Lender in connection with the preparation of this Agreement and the other Financing Agreements and the financing arrangements provided for herein.
Schedule of Charges means the schedule as seen in clause Schedule of Charges;
System with a single service connection means a system which supplies drinking water to consumers via a single service line.
Complete means, in reference to an application for a permit, that the application contains all the information necessary for processing the application. Designating an application complete for purposes of permit processing does not preclude the department from requesting or accepting any additional information.
Disclosure Letter means the disclosure letter dated the date of this Agreement and delivered by the Vendor to the Purchaser with this Agreement.
Schedule B herein mean Schedule B attached hereto as constituted on the Effective Date, and thereafter as it may be amended from time to time (deemed or in writing) pursuant to Section 16 or 19(l).
Schedules means the document(s) entitled schedules, completed by the Contractor and submitted with the Letter of Tender, as included in the Contract. Such document may include the Bills of Quantities, data, lists, and schedules of rates and/or prices.