Application Downtime definition

Application Downtime means a period of time during which users of the IBM hosted portions of the application interface are unable to use all aspects of the Service for which they have appropriate permissions. By way of clarification, there is no “Downtime” if any user can use any aspect of the Service for which they have appropriate permissions.
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Application Downtime. – means a period of time during which users of the IBM hosted portions of the application interface are unable to use all aspects of the Service for which they have appropriate permissions. By way of clarification, there is no “Downtime” if any user can use any aspect of the Service for which they have appropriate permissions.
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Application Downtime subject to the SLA, means accumulated time during which the Application is not available to the ICAR-IASRI’s users due to in-scope system or infrastructure failure, and measured from the time ICAR-IASRI and/or its personnel log call with the SI help desk of the failure or the failure is known to the SI from the availability measurement tools to the time when the Application is returned to proper operation.
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Examples of Application Downtime in a sentence

  • If you report an Event of Application Downtime and an Event of Inbound Data Collection Downtime occurring simultaneously, then IBM will treat the overlapping periods of Downtime as a single period of Downtime, and not as two separate periods of Downtime.

  • If Customer reports an Event of Application Downtime and an Event of Inbound Data Processing Downtime occurring simultaneously, then IBM will treat the overlapping periods of Downtime as a single period of Downtime, and not as two separate periods of Downtime.

  • If Client reports an Event of Application Downtime and an Event of Inbound Data Processing Downtime occurring simultaneously, then IBM will treat the overlapping periods of Downtime as a single period of Downtime, and not as two separate periods of Downtime.

  • Cloud Application Downtime is measured from the time a trouble ticket is opened by Customer to the time the Approved Business Application is again able to perform.

  • If failure of any component leads to Application Downtime more than thrice within a span of three months, the Agency shall replace or modify the component at its own cost.

  • If you report an Event of Application Downtime and an Event of Data Processing Downtime occurring simultaneously, then IBM will treat the overlapping periods of Downtime as a single period of Downtime, and not as two separate periods of Downtime.

  • If you report an Event of Application Downtime and an Event of Data Collection Downtime occurring simultaneously, then IBM will treat the overlapping periods of Downtime as a single period of Downtime, and not as two separate periods of Downtime.


More Definitions of Application Downtime

Application Downtime subject to the SLA, means accumulated time during which the Application is not available to the WEBEL’s users or customers due to in-scope system or infrastructure failure, and measured from the time WEBEL and/or its personnel log a
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