12 Normal Business Hours definition
12 Normal Business Hours. Monday - Friday from 7:00 a.m. to 6:00 p.m., and Saturdays from 8:00 a.m. to 12:00 Noon, but excluding any Holidays.
Examples of 12 Normal Business Hours in a sentence
REMOTE SLA Symantec will commence remote service within 12 Normal Business Hours following Symantec Receipt (as defined in Remote Service below).
Priority 3 Certain non-essential features of the Software Service or ▇▇▇▇▇ Application are impaired while most major components of the ▇▇▇▇▇ Within 12 Normal Business Hours.