Green Service Level Agreement (Gsla) Sample Contracts
Abstract—Green SLA (GSLA) is a formal agreement between service providers/vendors and users/customers incorporating all the traditional/basic commitments (Basic SLAs) as well as incorporating Ecological, Economical, and Ethical (3Es) aspects of...Green Service Level Agreement (Gsla) • September 30th, 2016
surveillance systems, as a means to protect and restore natural ecosystems potential [6]. At the same time, many ICT companies or service providers need to think about their business scope in the light of green and sustainable perspective [7, 8]. The GSLA research assists to understand the sustainability achievement from customers/users and service providers side for upcoming sustainable society [3, 9]. According to Gartner (2015), green IT services refer to the development of green IT to enable organizations in creation, management, and optimization of or access to information in the business process [10]. However, develop a standard green IT services under sustainability domain is still a challenging task for the ICT engineer. Now it is timely to conduct another layer of Green IT as a services (GaaS)with their existing service infrastructure considering 3Es of sustainability (Fig.1). According to figure 1, the interaction of 3Es of sustainability makes it difficult to design new gree