[LOGO]
VANTAS
OFFICE SERVICE AGREEMENT
This Agreement is made March 24, 2000, by and between VANTAS Boca
Raton, Inc. VANTAS ("Center") having offices known and numbered as
Suite 200 (the "Facility") in the building located at ▇▇▇▇ ▇▇▇▇▇
▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇ ▇▇▇▇▇, ▇▇ ▇▇▇▇▇ (the "Building) and ▇▇▇▇.▇▇▇,
Inc. ("client a(n) (corporation) with an address of ▇▇▇▇ ▇▇▇▇▇▇
▇▇▇▇▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ for a term of 6 months,
commencing on April 1, 2000 (the "Commencement Date") and ending on
September 30, 2000 (the "Initial Term") unless renewed in
accordance with Paragraph 3.
In consideration of the foregoing, the parties for themselves,
their heirs, legal representatives, successors and assigns, agree
as follows:
1. Center's Obligations
--------------------
a. Subject to the terms and conditions of this Agreement,
Center hereby agrees to provide Client for the Term (as defined
below in Paragraph 3). (a) the exclusive use of Furnished Private
Office(s) number(s) 066 located in the Facility (the "Premises; and
(b) non-exclusive use of the following services.
* Furnished, Decorated Reception Room with Professional
Receptionist.
* Personalized Telephone Answering During Office Hours
* 24 hour Voicemail
* 8 hours of Conference Room per month subject to prior
scheduling and use by other clients
* Corporate Identity on Lobby Director where Available
* Receipt of Mail and Packages
* Complete Kitchen Facilities with Coffee Service
* Utilities and Maintenance
* HVAC During Normal Business Hours
* Janitorial Services
* 8 hours per month courtesy use of other VANTAS affiliated
facilities. Locations subject to current affiliation and
availability.
b. If, for any reason, Center cannot deliver possession of
the Premises to Client on the Commencement Date, this Agreement
will be null and void.
2. Use.
----
The Premises will be used by client solely for general business and
such other normally incident uses and for no other purpose, in
strict accordance with the Operation Standards, which are annexed
hereto as Schedule A. Client will not offer at the Premises any
services which Center provides to its Clients, including, but not
limited to those services described in Paragraph 1. Client will
not make nor permit to be made any use of the Premises, Facility or
Building which would violate any of the terms of this Agreement or
which, directly or indirectly, is forbidden by law, rule or
regulation, which may be dangerous to life, limb or property or
which could in any way impair, interfere or tend to impair or
interfere with the high quality character, reputation or appearance
of the Building or the Facility of with any services performed by
Center for Client or for others. The foregoing provisions will
also apply to Client's Users (as defined in Paragraph 9.
3. Renewal
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Upon expiration of the Initial Term and on any subsequent
renewal term (each, a "Renewal Term" and together with the Initial
Term, the "Term") of this Agreement, the Agreement automatically
will be extended for the same period of time as the Initial Term
and upon the same terms and conditions as herein contained except
for the amount of the Monthly Office Charge (as defined in
Paragraph 4) then in effect, which will each be increased by seven
percent (7%), unless either party notifies the other in writing
within the period hereinafter specified hat the Agreement will not
be extended. If Client has less than three offices, such notice
will be given at least sixty (60) days prior to the expiration of
the Initial Term or the Renewal Term, as the case may be.
4. Monthly Office Charge
---------------------
a. For and during the Term of this Agreement, Client will
pay to Center, on or before the first day of each month after the
Commencement Date, the sum of $1,880.00 as Monthly Office Charge
(subject to increase in accordance with Paragraph 3 above) for the
Premises. If any payment of Monthly Office Charge or other charge
due under this Agreement is not received within five (50 calendar
days after its due date, the Client will also pay, in addition to
Monthly Office Charge, a late payment change which will be an
amount equal to ten percent (10%) of any amount owed to Center or
fifty dollars ($50.00) whichever is greater. The Financial terms
of this Agreement are strictly confidential and Client agrees not
to knowingly or willfully divulge this information to any other
Client or potential Client of Center.
b. This Monthly Office Charge payable during the Term of
this Agreement is subject to increase following notification of any
increase in the rent, operating expenses or taxes which the Center
might receive under the Main Lease (as defined in Paragraph 20),
including any increase in respect of past periods under the Term.
Center will promptly notify Client in writing of any such increase,
and will ▇▇▇▇ Client for its pro rata share thereof.
c. The Monthly Office Charge is based on the value of the
use of the Premises and services to be used by 1 person(s) only.
If more than said number of person(s) regularly uses the Premises
1
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Exhibit - 10.20
or services the Monthly Office charge will be increased in an
amount equal to $100.00 for each such additional person.
d. If a Client check is returned for any reason, Client will
pay and additional charge of $25.00 per returned check and, for the
purpose of considering default and/or late charges, it will be as
if the payment represented by the returned check had never been
made.
5. Refundable Retainer.
--------------------
a. Client will deposit with Center $3,420.00 in good or
certified funds, as a non-interest bearing refundable retainer.
Center may use the refundable retainer to cure any default of
Client under this Agreement, to restore the Premises, including any
and all furniture, fixtures and equipment, provided by Center to
its original condition and configuration, reasonable wear and tear
excepted, to pay for repairs to any damage to the Premises,
Facility and/or Building, caused by Client or Client's guests, or
to pay any Monthly Office Charge or other charges that Client owes
Center at or prior to the expiration of the Term of this Agreement.
b. The refundable retainer (less any sums used by Center in
accordance with the terms and conditions of this Agreement) will be
returned within sixty (60) days after the termination of any
services rendered or expiration of the Term. Client may not direct
or request that the refundable retainer be applied in lieu of the
final payment(s) of Monthly Office Charge or service charges under
this Agreement.
c. In the event that Center applies any of the refundable
retainer deposited pursuant to this Agreement, Center will have the
right to charge the Client, and Client will pay, in addition to any
Monthly Office Charge, such sums as are necessary to cause the
refundable retainer to be returned to its entire original amount.
6. Services
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a. Provided Client is not in default of this Agreement,
Center will make available certain services to Client as more
particularly described in Paragraph 1. Charges for such services
will be included as part of the Monthly Office Charge.
b. Client shall pay a monthly amount equal to $100.00 per
office in respect of the monthly service package (the "Monthly
Service Package"). Payment of such amount will be on the same
terms and conditions as those governing the payment of the Monthly
Service Charge. The Monthly Service Package will entitle the
Client to receive upon request an aggregate of four hours per month
of clerical and/or word processing services from the center.
In addition to the Monthly Service Package, upon request,
Center will make available to Client additional services as Center
may make generally available, the charges for which will be
established as per Center's then schedule rates as determined by
Center. Payment for these services will be subject to the same
terms and conditions as those governing the payment of the Monthly
Service Charge. Center will have no obligation to provide such
services if Client is in default of this Agreement or if the
anticipated charges exceed the amount of the refundable retainer.
When providing services to Client that involve third parties,
Center will have the right to require Client to pay, or to
reimburse the Center for, the fees and expenses of such third party
in advance.
7. Telephone Services.
-------------------
a. Provided Client is not in default of this Agreement,
Center will make available to Client a telecommunications package,
the charges for which will be established as per Center's then
scheduled rates as determined by Center. Payment for these
services will be subject to the same terms and conditions as those
governing the payment of the Monthly Office Charge. All telephone
numbers used by Client will remain at all times the property of
Center and Client will acquire no rights in the components of the
telecommunications package whatsoever.
b. Client hereby agrees to indemnify, hold harmless and
reimburse Center for all charges associated with (1) any toll fraud
traceable to telecommunications services provided by Center to
Client including, but not limited to, unauthorized use of calling
cards or telephone lines, and (2) any advertising costs of Client
involving the telephone number assigned to it, including, without
limitation, yellow pages advertising (it being understood that
Center is under no obligation to procure such advertising and that
any such advertising by Client is subject to the Operations
Standards).
c. It is expressly acknowledged and agreed that Center will
be sole and exclusive provider of telecommunications services to
Client. Client hereby agrees and covenants that it will not use
any other telephone service or telephone carrier to provide it
service in the Premises.
d. Center shall not be liable for any interruption or error
in the performance of its services to Client under this Paragraph
"7". Client waives any recourse against Center arising from the
prevision of such services, including, without limitation, any
claim of business interruption or for any indirect, incidental,
special, consequential or punitive damages, except for claims
arising out of willful misconduct by Center.
8. Indemnity/Limitation of Liability Insurance.
--------------------------------------------
a. Client will indemnify and hold harmless Center from and
against any loss, damage, injury, liability or expense to or of
person or property occasioned by or resulting from any wilful
misconduct or grossly negligent act on the part of Client or
Client's Users. Center will not be liable to Client or to any
other person on account of loss, damage or theft to any business or
personal property of Client. Center will not be liable for any
loss, damage, injury, liability or expense to or of person or
property except as may result from Center's wilful misconduct or
grossly negligent acts. Center will indemnify and hold harmless
Client from and against any loss, damage, injury, liability or
expenses to or of person or property occasioned by or resulting
from any wilful misconduct or grossly negligent act on the part of
Center, its agents, employees, or invitees, or persons permitted on
the Premises by Center.
b. Center will not be liable for any claim of business
interruption or for any indirect, incidental, special,
consequential, exemplary or punitive damages arising out of any
failure to furnish any service or facility, any error or omission
with respect thereto, or any delay or interruption of same.
Neither Center nor any of its agents, employees, officers or
directors will be deemed to be making any representations or
warranties, whether express or implied, as to the ability of any
systems, including, without limitation, computer and electronic
based equipment, relating to the Building, Facility or Premises or
to any services to be provided hereunder to process date fields
relating to the Year 2000 nor will any of them be liable for the
failure of such systems to process such date fields. Center's
liability under this Agreement will in no event exceed the amount
paid by the Client for the services for which the claim arose. The
parties agree to the allocation of risk contained herein.
c. Client will, prior to the Commencement Date of this
Agreement provide Center with a certificate of insurance evidencing
General/Public Liability coverage with liability limits of not less
than One Million Dollars ($1,000,000.00) per occurrence for Bodily
Injury and/or Property Damage Liability and One Hundred Thousand
Dollars ($100,000.00) per occurrence for Fire/Legal Liability.
Said insurance coverage will remain in force during the Term of
this Agreement. VANTAS International Incorporated and VANTAS Boca
Raton, Inc. will be named as an additional named insured on each of
these policies. Clients' failure to provide or maintain such
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Exhibit - 10.20
insurance will not reduce or otherwise alter Client's liability or
responsibility to pay any judgment rendered against Client for any
liability or damages. All insurance required to be maintained by
Client include a waiver of subrogation in favor of Center and the
landlord under the Main Lease. Center will not have any obligation
to maintain insurance for Client's benefit.
d. The provisions of this Paragraph 8 will survive
expiration or earlier termination of the term of this Agreement.
9. Operating Standards.
--------------------
The Operating Standards attached to this Agreement as Schedule
A are hereby made an integral part of this Agreement. Client, it
employees, agents, guests, invitees, visitors and/or any other
persons caused to be present in and around the Premises by the
Client ("Client's Users") will perform and abide by the Operating
Standards then in effect.
10. Employment of Center's Employees.
---------------------------------
Client agrees that it will not, during the Term of this
Agreement and for a period of one year thereafter, directly or
indirectly, employ or offer to employ any person who is or has been
an employee of Center without prior consent from Center. If Client
hires either an employee of Center or any person who has been an
employee of Center within six months prior to the time such person
is hired by Client, Client will be liable to Center for liquidated
damages equal to six months wages of the employee, at the rate last
paid that employee by Center. The provisions of this paragraph
will survive the Term of this Agreement.
11. Access.
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Center and its agents will have the right of access to the
Premises at the time for the purpose of (i) making any repairs,
alterations and/or inspections which it deems necessary in its sold
discretion or the preservation, safety or improvements of the
Premises, or (ii) to show the Premises of prospective Clients,
without in any way being deemed or held to have committed an
eviction (constructive or otherwise) of or trespass against Client.
12. Relocation.
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[DELETED]
13. Assignment and Subletting.
--------------------------
No assignment or subletting of the Premises, this Agreement or
any part will be made by Client without Center's prior written
consent, which consent may be withheld in Center's sole discretion.
Center may assign its rights and obligations under Agreement in
whole or in part without Client's consent.
14. Termination.
------------
a. On expiration or earlier termination of the Term, Client
will, without demand, promptly surrender and deliver the Premises,
including any furniture, fixtures and equipment provided by Center,
to Center in its original condition and configuration, reasonable
wear and tear excepted. If Client fails to so surrender and
deliver the Premises, Client agrees to pay Center, as liquidated
damages, a sum equal to twice the Monthly Office Charge for each
month or portion thereof that the Client retains possession of the
Premises.
b. If Client vacates the Premises and leaves behind any
property, whatsoever, such property will be deemed abandoned by
Client and may be disposed of with written notice to Client by
Center at Client's expense and without liability to Center.
c. In the event the Premises, the Facility or the Building
is damaged, destroyed or taken by eminent domain either party may
terminate this Agreement without liability on (30) days written
notice to the other party.
d. Upon early termination of the Main Lease, the Agreement
will terminate without liability to any party unless the Landlord
under such Main Lease elects to have this Agreement assigned to
such Landlord or other entity as provided in such Main Lease.
15. Default and Remedies.
---------------------
a. Client will be deemed to be in default of this Agreement
if Client fails to fulfill any of its terms, conditions, covenants
or provisions of this Agreement, including but not limited to (1)
payment of Monthly Office Charge and/or any other charges hereunder
within ten days of the date such charges became due; or abandonment
and/or [illegible] r o f the Premises by the Client prior to
expiration of the Term, or (2) if Client becomes insolvent, makes
an assignment for the benefit of creditors or files a voluntary
petition, or has an involuntary petition filed against it, under
any bankruptcy or insolvency law.
b. In the case of such default, the Center may, at its sole
discretion, terminate this Agreement upon five days notice to the
Client. Upon the expiration of the five day period, Client will
vacate the Premises, the Center may
i. re-enter and take possession of the Premises and remove
all persons and property therefrom; and
ii. disconnect any telephone lines installed for the benefit
of Client; and
iii. cease supplying Client with the services described in
Paragraph 1 hereof.
If Client defaults and Center takes any of the foregoing action, or
changes the locks, removes Client's property, or otherwise denies
access to Client, Center will not be liable for any damages to the
Client.
c. In addition to the foregoing, Center may elect o
accelerate all of the Client's obligations hereunder, including
without limitation, Monthly Office Charge and other monthly
recurring charges, for all or part of the term Center is under no
obligation, implied or otherwise, to mitigate its damage(s) under
default by Client.
d. Should Center be unable to enter into another office
service agreement relating to the Premises, or should Center enter
into another office service agreement relating to the Premises for
less than the Monthly Office Charge which Client is obligated to
pay under this Agreement, Client will pay the amount of such
deficiency, plus the expenses of entering into such other service
agreement relating to the Premises, immediately in one lump sum, to
Center upon demand and/or at Center's option as such obligations
accrue hereunder.
e. In connection with any default by Client under this
Agreement, if Center incurs attorney's fees and/or costs of
collection or of ensuring performance, Client will pay all such
sums with interest, and such sums will be deemed to be owned by
Client in addition to the Monthly Office Charge hereunder, and, if
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Exhibit - 10.20
the Term has expired at the time of incurring such sums, such sums
will be recoverable from Center as damages.
16. Mail & Telephone Forwarding.
----------------------------
Upon expiration of the Term, Center will, unless otherwise
instructed by client in writing no later than 30 days prior to the
expiration of the Term, forward mail to Client at its new address
and give out Client's new telephone number via a voice mail message
for a period of three months at the rate of One Hundred and Fifty
Dollars ($150.00) per month, which sums will be deducted from any
amounts deposited with the Center from the refundable retainer
deposited hereunder or will otherwise be paid to the Center in
advance. Unless the Client pays the Charges set forth herein to
the Center in advance, Center will have no obligation to provide
the services set forth herein. Express as expressly provided
herein, Center will have no obligation to notify any person or
entity of Client's new telephone number and address.
17. Notices.
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Any notice under this Agreement will be in writing and will be
either delivered by hand, first class mail or by overnight courier
to the party at the address set forth below. Center hereby
designates its address as:
VANTAS Boca Raton, Inc. VANTAS
▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇
▇▇▇▇ ▇▇▇▇▇, ▇▇ ▇▇▇▇▇
Attn: Management
Client hereby designates its address (which address must be an
address within the United States), as
▇▇▇▇.▇▇▇
Attn: ▇▇▇ Richfield
▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇
▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇
Phone: (▇▇▇)-▇▇▇-▇▇▇▇
Fax:
If such mail is properly addressed and mailed as above, it will be
deemed notice for all purposes, given when sent or delivered, even
if returned as undeliverable.
18. Severability.
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The invalidity of any one or more of the sections,
subsections, sentences, clauses or words contained in this
Agreement or the application thereof to any particular set of
circumstances, will not affect the validity of the remaining
portions of this Agreement or of their valid application to any
other set of circumstances. Regardless of whether or not either
party has elected to consult with legal counsel in reviewing this
Agreement, it is the intent of the parties that in no event will
the terms, conditions or provisions of this Agreement be construed
against either party as the drafter of this Agreement.
19. Execution by Client.
--------------------
The party or parties executing this Agreement on behalf of the
Client warrant(s) and represent(s) that: (i) that such executing
party (or parties) has (or have) complete and full authority to
execute this Agreement on behalf of Client; and (ii) that Client
will fully perform its obligation hereunder.
20. Miscellaneous.
--------------
a. Failure of the Center to insist upon the strict
performance of any term or condition of this Agreement or to
exercise any right or remedy available for a breach thereof, or
acceptance of full or partial payment during the continuance of any
such breach, will not constitute a waiver of any such breach or any
such term or condition. No term or condition of this Agreement
required to be performed by Client and no breach thereof, will be
waived, altered or modified, except by a written instrument
executed by Center.
b. Time is of the essence as to the performance by Client of
all covenants, terms and provisions of this Agreement.
c. This Agreement embodies the entire understanding between
the parties relative to its subject matter, and will not be
modified, changed or altered in any respect except in writing
signed by all parties.
d. This Agreement may be executed in two or more
counterparts, each of which will be deemed to be an original, but
all of which together will constitute one and the same instrument.
e. This Agreement is subject and subordinate to the Building
lease governing the Facility, under which Center is bound as tenant
(the "Main Lease") and the provisions of the Main Lease, other than
as to the payment of Monthly Office Charge or other monies, are
incorporated into this Agreement as if completely herein rewritten.
Client will comply with and be bound by all provisions of the Main
Lease except that the payment of the Monthly Office Charge will be
governed by the provisions of this Agreement, and Client will
indemnify and hold Center harmless from and against any claim or
liability under the Main Lease arising from Client's breach of the
Main Lease or this Agreement.
IN WITNESS WHEREOF, Center and Client have executed this
Agreement as of the date first above written.
CENTER:____________________________________
By:_________________________________________
CLIENT: ▇▇▇▇.▇▇▇
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By: /s/▇▇▇▇▇▇ ▇▇▇▇
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(If a corporation)
Name: ▇▇▇▇▇▇ ▇▇▇▇
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Title: CFO
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[Corporate Seal]
CLIENT:
(If an individual or partnership)
By:______________________________________
By:______________________________________
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Exhibit - 10.20
SCHEDULE A OPERATING STANDARDS
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1. Clients and their guests will conduct themselves in a
businesslike manner, proper attire will be worn at all times,
and the noise level will be kept to a level so as not to
interfere with or annoy other Clients.
2. Client will not provide or offer to provide any services to
Center's customers if such services are available from Center.
3. Client will not prop open any corridor doors, exit doors or
doors connecting corridors during or after business hours.
4. Clients using public areas may only do so with the consent of
the Center, and those areas must be kept neat and attractive
at all times.
5. Client will not conduct any activity within the Premises,
Facility or Building which in the sole judgment of the Center
will create excessive traffic or is inappropriate to a shares
office environment.
6. Client may not conduct business in the corridors or any other
areas except in its designated offices or conference rooms
without the written consent of Center.
7. All corridors, halls, elevators and stairways will not be
obstructed by Client or used for any purpose other than normal
egress and ingress.
8. No advertisement, identifying signs or other notices will be
inscribed, painted or affixed on any part of the corridors,
doors, windows or public areas.
9. Without Center's prior written consent, Client is not
permitted to place "mass market", direct mail or advertising
(i.e. newspaper, classified advertisements, yellow pages,
billboards) using Center's assigned telephone number or take
any such action that would generate an excessive number of
incoming calls.
10. Client will not solicit clients of Center or their employees
in the Building without first obtaining Center's prior written
consent.
11. Immediately following Client's use of conference room space
and/or audio/visual equipment, Client will clean up and return
the space and equipment to the state and condition it was
prior to Client's use. If not, Center may charge Client for
any other services required to restore the conference space
and/or equipment to its original condition.
12. Center must be notified in writing if Client desires to
utilize the conference room or other common areas of the
Facility during evening or weekend hours. Center may deny the
Client access if the desired usage is inappropriate and may
disrupt normal operations.
13. Client will not, without Center's prior written consent, store
or operate any computer (except a desktop/laptop computer or
fax machine) or any other large business machines, copier and
postage equipment, heating equipment, stove, speaker phones,
radios, stereo equipment, or other mechanical amplification
equipment, refrigerator or coffee equipment, or conduct a
mechanical business, do any cooking, or use or allow to be
used on the Premises oil, burning fluids, gasoline, kerosene
for heating, warming or lighting. No article deemed extra
hazardous on account of fire or explosives will be brought
into said Premises or Facility. No offensive gases, odors or
liquids will be permitted.
14. Client will bring no animals into the Premises or Facility
except for those assisting disabled individuals.
15. Client will not remove furniture fixtures or decorative
material from offices or common areas without the prior
written consent of Center.
16. Client will not make any addition copies of any Center issued
keys. All keys and security cards are the property of Center
and must be returned upon request or by the close of business
on the expiration or sooner termination of the Agreement term.
Any lost or unreturned keys or cards will incur a Twenty-Five
Dollar ($25.00) per item charge and the cost to re-key the
office.
17. Client will not smoke or allow smoking in any area of the
Facility, including the Premises, and will comply with all
governmental regulations and ordinances concerning smoking.
18. Client will not allow more than three visitors in the
reception lobby of the Premises at any one time.
19. Client's parking rights (if any) are defined by the Main
Lease. Landlord reserves the right to modify parking
arrangements if required to do so by Building Management.
20. Any alterations to the Premises requested by Client, including
affixing anything to the walls of the Premises, will be done
only (i) with the written permission of Center, which
permission may be withheld by the Center for any reason
whatsoever, and (ii) by an agent of the Center's choosing at
the Client's sole cost and expense.
21. Any equipment desired to be used and or installed by the
client, other than those machines ordinarily used for regular
office purposes (i.e. personal computers, personal printers,
calculators, adding machines, etc.) will be subject to the
Center's prior written consent to any such use or
installation.
22. Client will cooperate and be courteous with all other
occupants of the Facility and Center's staff and personnel.
23. Upon request, Client will use a chair mat.
24. Center reserves the right, without prior notice, to modify any
of the foregoing and to make such other reasonable rules and
regulations as in its sole discretion may from time to time be
needed for the safety, care, appropriate operation and
cleanliness of the Facility.
Exhibit - 10.20
SCHEDULE OF SERVICES
_________________________________________________________________
BILLABLE SERVICES
CLERICAL SERVICES (MINIMUM 12 MINUTES).............................. $24/HR
Examples include filing, extensive fax transmissions, photocopying,
handwritten messages, metering mail for mass mailings, on-demand
call patching or paging, concierge services, catering and
preparation, UPS and express package preparation, telemarketing and
notary services.
WORD PROCESSING (MINIMUM 18 MINUTES)................................. $30/HR
Examples include straight keyboarding without any additional
attributes, tape transcription and database entry.
DESKTOP PUBLISHING/ADVANCE COMPUTER SERVICES (MINIMUM 18 MINUTES)...STARTS AT
$40/HR
Examples include charts and graphs, database development, page
layout and composition, scanning, PowerPoint[R] presentations,
resumes and internet services.
* Standard turnaround time for a billable services project is 8
business hours from the time of the request. A rush charge of
50% will apply if another client's project must be put on hold
in order to complete the "rush" client's project before the 8
business hours are up.
* If overtime is requested by the client to complete a project,
an additional 100% will apply over and above the standard
hourly rate.
* All billing in accordance with Industry Production Standards
published by the Executive Suite Association.
* Billed in 6 minute increments in accordance with Industry
Production Standards.
TELECOMMUNICATIONS SERVICES
TELEPHONE EQUIPMENT.......................................$125/PER SET/MONTH
Includes phone with built-in speaker phone, DID phone number, 2
roll-over lines, and one line directory listing
FAX OR DATA LINE..........................................$60/PER LINE/MONTH
ADDITIONAL DID LINE.......................................$50/PER LINE/MONTH
PHONE, FAX OR DATA LINE INSTALLATION...........................$150/ONE-TIME
CHARGE/LINE/SET-UP FEE
ADDITIONAL VOICE MAIL BOX OR AUTO ATTENDANT........................$25/MONTH
VIDEO CONFERENCING (WHERE AVAILABLE)............$150/HR+$50 SET-UP FEE+USAGE
OUTPAGING................................................$25/MONTH PER PAGER
PROGRAMMING VOICEMAIL TO PAGER.....................$25 PROGRAMMING FEE/PAGER
CALL PATCHING (UP TO 100 PATCHES)..................$50/MONTH PER PERSON+USAGE
CALL PATCHING SET-UP FEE..........................................$25/NUMBER
CALL SCREENING..........................................$50/MONTH PER PERSON
TELECOM MOVES, ADDS, OR CHANGES..............................STARTING AT $75
OFFICE ACCESS PROGRAMS
MAIL ACCESS $75/MONTH....................................$100/MONTH
TELEPHONE ACCESS $100/MONTH...................................$125/MONTH
OFFICE ACCESS $225/MONTH...................................$295/MONTH
* Office Access includes 4 hours of conference room, office
and/or workstation time, can be customized if the client
requires additional hours.
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VANTAS
Exhibit - 10.20
SCHEDULE OF SERVICES
_________________________________________________________________
TECHNICAL SERVICES
TECHNICAL SERVICES...........................................$75 - $125/HOUR
Including, but not limited to, installing computer equipment,
troubleshooting, software installation and hardware upgrades.
LAN CONNECTIVITY..............................................$25/MONTH/USER
DEDICATED T-1 OR DSL (REQUIRES LAN CONNECTIVITY).............$100/MONTH/USER
LAN CONNECTIVITY AND CABLE INSTALLATION........................$150/PER DROP
T-1 INSTALLATION/TECHNICAL SERVICES................................$125/HOUR
EMAIL ACCOUNTS (GENERIC)............................................$8/MONTH
EMAIL ACCOUNTS (PERSONAL DOMAIN)...................................$12/MONTH
DOMAIN NAME REGISTRATION...........................................$150/EACH
WEB PAGE DESIGN...................$180/FRONT PAGE; $120/EACH ADDITIONAL PAGE
WEB PAGE EDITS AND UPDATES...........................................$100/HR
Minimum 30 minutes, billed in 15-minute increments.
MISCELLANEOUS SUPPORT SERVICES
PHOTOCOPIES....................................................1-350 $.15 EA
350-700 $.12 EA
701-1000 $.10 EA
1001-2000 $.08 EA
2001+ $.06 EA
FACSIMILE SERVICES.............................$1.50 PER PAGE + COST OF CALL
OFFICE SUPPLIES.................................NATIONAL DISCOUNTS AVAILABLE
POSTAL SERVICE, UPS, LOCAL COURIER...........................20% SERVICE FEE
FEDERAL EXPRESS.................................NATIONAL DISCOUNTS AVAILABLE
STORAGE...................................VARIES PER CENTER; WHERE AVAILABLE
CONFERENCE ROOMS OR GUEST OFFICES...........................$25/HR; $150/DAY
* Training Rooms available in some locations
* Cancellation fee of 30% if scheduled conference room is not
cancelled within 8 hours of scheduled time
* Conference Rooms Include Complementary Overhead, Easel and VCR
LCD PROJECTOR RENTAL...........................$250/HALF DAY; $400/FULL DAY
MOVING FURNITURE..................................................$25 PIECE
OFFICE SET-UP FEE......................................$150-$250/PER OFFICE
RELOCATING OFFICES WITHIN THE CENTER..........................$50.00/OFFICE
ADDITIONAL FURNITURE...................................PIECES VARY BY PIECE
LOST SECURITY CARD, KEYS, ETC....................................... $25.00
PARKING..................................VARIES PER CENTER; WHERE AVAILABLE
VANTAS reserves the right to adjust pricing as necessary.
Exhibit - 10.20
