Exhibit 10.57
SUPPLIER AGREEMENT
SUPPLIER NUMBER: 138122-10-0 EFFECTIVE DATE: 01/23/2003
This Supplier Agreement ("Agreement") between the party listed below
("Supplier") and Wal-Mart Stores, Inc., Wal-Mart Stores East, LP, Wal-Mart
Stores East, Inc., Wal-Mart Stores Texas, LP, Sam's West, Inc., Sam's East, Inc.
and affiliates (hereinafter referred to collectively as "Company") sets forth
Supplier's qualifications and the general terms of the business relationship
between Company and Supplier. The parties agree that all sales and deliveries of
all Merchandise (as defined below) by Supplier to Company and all Orders (as
defined below) by Company will be covered by and subject to the terms of this
Agreement, the Standards for Suppliers (which is attached and incorporated by
reference) and any Order signed or initialed (electronically or otherwise) by an
Authorized Buyer (as defined below) for Company. This Agreement becomes
effective on the date shown above and remains effective for the term set forth
herein. The execution and submission of this Agreement does not impose upon
Company any obligation to purchase Merchandise.
GENERAL SUPPLIER INFORMATION
SUPPLIER'S BUSINESS CLASSIFICATION: (PLEASE DISREGARD THIS SECTION IF SUPPLIER
IS NOT A FEMALE OR MINORITY-OWNED BUSINESS)
Woman-Owned? Minority Owned?
BLACK ASIAN-PACIFIC AMERICAN INDIAN ESKIMO HISPANIC NATIVE AMERICAN ALEUT
NATIVE HAWAIIAN
If Supplier falls within any of the above classes, and has been certified as
minority-owned by a government agency or purchasing council, Supplier is
qualified for the first step in the Wal-Mart Minority/Female Owned Business
Development Program (the "Supplier Development Program"). Supplier agrees to
provide to Company a copy of its certification as a prerequisite to
qualification in the Supplier Development Program. For further information,
please contact the Wal-Mart Supplier Development Office at 0-000-000-0000.
Enter the Federal Taxpayer Identification Number (TIN) of the Supplier Named
Below.
If a TIN has not been issued, enter the Employer's Social Security Number.
TIN: 000000000.
Type of Payee (Check Only One): Individual/Sole Proprietorship X Corporation
Partnership Other
SUPPLIER INFORMATION: ROCKFORD CORPORATION PRESIDENT: XXXX XXXXXX PHONE: 0000000000
Address: 546 S. ROCKFORD DR. ACCT EXECUTIVE OR V.P. SALES: XXX PHONE: 0000000000
XXXXXX
Address 2:
City/State/Zip: XXXXX, XX 00000 ACCT. CONTACT: XXXX XXXXXXX PHONE: 0000000000
ADDRESS TO MAIL PAYMENT: ADDRESS TO SEND ORDERS:
Supplier Name: ROCKFORD CORPORATION SUPPLIER NAME: ROCKFORD CORPORATION
Address: 000 X. XXXXXXXX XX. Attention: XXX XXXXX
Address 2: Address: 000 X. XXXXXXXX XX.
Xxxx/Xxxxx/Xxx: XXXXX, XX 00000 City/State/Zip: XXXXX, XX 00000
Factor Name: Street Address for use by delivery services
other than the U.S. Mail, if not already
Supplier Also Doing Business As: (Attach a shown in the Purchase Order address above.
list to Agreement if Space below is
insufficient):
SUPPLIER NUMBER: Room:
Expedite Orders: Phone: Extension#:
4805173032
ADDRESS TO MAIL CLAIM DOCUMENTATION: ADDRESS TQ SEND
PRICING TICKETS:
ATTENTION: XXX XXXXX
Supplier Name: ROCKFORD CORPORATION
Address: 000 X. XXXXXXXX XX.
Attention: XXX XXXXX
City/State/Zip: XXXXX, XX 00000
Address: 000 X. XXXXXXXX XX.
Accounting Phone Number: Extension #:0
4805173032 City/State/Zip: XXXXX, XX 00000
Toll Free Number: 0000000000 Fax Number: 0000000000
Has Supplier or any related entity previously conducted business with Company?
Yes _ No X If so, under what name(s)?
STANDARD TERMS AND CONDITIONS
1. DEFINITIONS. As used in this Agreement or any Company issued Order, the
following capitalized words shall have the following meanings:
(a) "Account" shall mean any right to receive payments arising under this
Agreement.
(b) "Anticipation" shall mean the intentional or unintentional payment of
obligations prior to the due date which results in a monetary adjustment in
amounts payable to supplier.
(c) "Authorized Buyer" shall mean any General Merchandise Manager, Divisional
Merchandise Manager, Buyer 1, 2 or 3 and replenishment manager assigned to the
Wal-Mart category/department corresponding to the purchased Merchandise.
(d) "Merchandise" shall mean all products, goods, materials, equipment,
articles, and tangible items supplied by Supplier to Company and all packaging,
instructions, warnings, warranties, advertising and other services included
therewith.
(e) "Electronic Data Interchange" ("EDI") shall mean the moving of information
regarding specific business processes (invoicing, ordering, reporting, etc.)
electronically between two or more businesses. The information is transmitted
electronically structured according to standards mandated by Company.
(f) "End of Month Dating" shall mean payment terms beginning at the first of the
following month rather than from the receipt of merchandise, if the merchandise
is received on or after the 24th of the month.
(g) "High Risk Supplier" shall mean a Supplier identified as such by Company in
view of the nature of the Supplier's products, the severity of claims made
against Supplier's products, the frequency of claims made, past litigation
involving the Supplier's products and other factors deemed relevant by Company.
(h) "Order" shall mean any written or electronic purchase order issued by
Company.
(i) "Recall" shall mean any removal of Merchandise from the stream of commerce
initiated by Supplier, a government entity or Company.
(j) "Standards" shall mean the Wal-Mart Stores, Inc. Standards for Suppliers,
attached hereto.
(k) "Vendor Master" shall mean the accounting department of Company responsible
for control and processing of new supplier agreements and updates to existing
agreements.
2. ORDERS; CANCELLATION. Supplier may ship only after receipt of an Order.
Acceptance of an Order may be made only by shipment of the Merchandise in
accordance herewith. Acceptance is expressly limited to all of the terms and
conditions of such Order, including, all shipping, routing and billing
instructions and all attachments and supplemental instructions delivered
therewith. Shipments made contrary to Company's routing instructions will be
deemed F.O.B. Destination (either store, club or warehouse). Supplier's invoice,
confirmation memorandum or other writing may not vary the terms of any Order.
Supplier's failure to comply with one or more terms of an Order shall constitute
an event of default and shall be grounds for the exercise by Company of any of
the remedies provided for in this Agreement or by applicable law. Projections,
past purchasing history and representations about quantities to be purchased are
not binding, and Company shall not be liable for any act or expenditure
(including but not limited to expenditures for equipment, materials, packaging
or other capital expenditures) by Supplier in reliance on them. Company may
cancel all or any part of an Order at any time prior to shipment.
3. SUPPLIER FINANCIAL INFORMATION; SALES TO COMPANY. Supplier shall submit to
Company with this Agreement one of the following: (1) a complete set of audited
current financial statements, (2) a current Dun & Bradstreet financial report,
or (3) if publicly held, Supplier's most recent annual report to shareholders
and management proxy information. If Company's purchases from Supplier are
anticipated by Supplier to constitute twenty percent (20%) or more of Supplier's
gross annual sales on a calendar year basis. Supplier agrees to notify Company
of this fact, in writing, within thirty (30) days of Supplier becoming aware of
such possibility.
4. PAYMENT TERMS; CASH DISCOUNT; ANTICIPATION. Supplier shall transmit invoices
on the same day Merchandise is shipped, but payment terms shall date from
Company's receipt of the Merchandise. If Supplier selects End of Month Dating on
Appendix 1 hereto, Merchandise received after the 24th of any month shall be
payable as if received on the first day of the following month. Any cash
discount selected by Supplier on Appendix 1 will be calculated on the gross
amount of Supplier's invoice. Anticipation may be taken upon the mutual consent
of the parties.
5. SET-OFF; RESERVATION OF ACCOUNT; CREDIT BALANCE. Company may set off against
amounts payable under any Order all present and future indebtedness of Supplier
to Company arising from this or any other transaction whether or not related
hereto. If Company determines that Supplier's performance under an Order and/or
this Agreement is likely to be impaired, Company may establish a reserve on
Supplier's Account to satisfy Supplier's actual or anticipated obligations to
Company arising from any such Order or this Agreement, by withholding payment of
Supplier's invoices. Supplier agrees that any credit balance will be paid in
cash to Company upon written request. Payments of monies owed to Company must be
mailed to: Wal-Mart Stores, Inc., X.X. Xxx 000000, Xx. Xxxxx, XX 00000-0000.
6. NOTICE REGARDING ASSIGNMENT OF ACCOUNTS; ACCOUNT DISPUTES. Supplier shall
provide Company written notice of an assignment, factoring, or other transfer of
its Account at least 30 days prior to such assignment, factoring, or other
transfer taking legal effect. Such written notice shall include the name and
address of the assignee/transferee, the date the assignment is to begin, and
terms of the assignment, and shall be considered delivered upon receipt of such
written notice by Vendor Master. Supplier may have only one assignment,
factoring or transfer of its Account effective at any time. The assignment of
any Account hereunder shall not affect Company's rights set forth in Section 5
of this Agreement. Supplier shall defend indemnify and hold Company harmless
from any and all lawsuits, claims, demands, actions, damages (including
reasonable attorney fees, court costs, obligations, liabilities or liens)
arising from or related to the assignment, transfer or factoring of its Account.
Supplier releases and waives any right, claim or action against Company for
amounts due and owing under this Agreement where Supplier has not complied with
the notice requirements of this provision. Notices required pursuant to this
Section shall be mailed to: Wal-Mart Stores. Inc., Attn: Vendor Master, 0000
X.X. 00xx Xx. Xxxxxxxxxxx, XX 00000-0000.
Notwithstanding the foregoing, any dispute or any other circumstance, Company
reserves the right to remit payment to Supplier.
7. TAXES. The prices set forth in any Order are deemed to include all taxes. If
any manufacturer's excise or other similar or different taxes are paid on the
Merchandise described in any Order and if such tax, or any part thereof, is
refunded to Supplier, then Supplier shall immediately pay Company the amount of
such refund.
8. PRICE PROTECTION; PRICE GUARANTEE AND NOTICE OF PRICE INCREASES. Supplier
guarantees its prices against manufacturer's or Supplier's own price decline. If
Supplier reduces its price on any Merchandise sold to Company, which Merchandise
has not yet been delivered to Company by Supplier or, if consistent with
Supplier's practice, which Merchandise is currently in Company's inventory
(including Merchandise on hand, in warehouses and in transit), Supplier shall at
Company's discretion either issue a check or give Company a credit equal to the
price difference for such Merchandise, multiplied by the units of such
Merchandise to be delivered by Supplier and/or currently in Company's inventory.
For all Merchandise not yet shipped to Company, Supplier agrees to meet the
price of any of its competitors selling comparable merchandise. If a court,
regulatory agency or other government entity with jurisdiction finds that the
prices on an Order are in excess of that allowed by any law or regulation of any
governmental agency, the prices shall be automatically revised to equal a price
which is not in violation of said law or regulation. If Company shall have made
payment before it is determined that there has been a violation of this section,
Supplier shall promptly refund an amount of money equal to the difference
between the price paid for the Merchandise and the price which is not in
violation of this section. If contemporaneously
with Supplier's sale of Merchandise to the Company, Supplier sells or offers to
any competitor of Company any merchandise of like grade and quality at lower
prices and/or on terms more favorable than those stated on the Order, the prices
and/or terms of the Order shall be deemed automatically revised to equal the
lowest prices and most favorable terms at which Supplier shall have sold or
shall have offered such merchandise and payment shall be made accordingly. If
Company shall become entitled to such lower prices, but shall have made payment
at any prices in excess thereof; Supplier shall promptly refund the difference
in price to Company. If there is a price increase, Supplier shall give Company
written notice of any such increase at least sixty (60) days prior to the
effective date of the increase.
9. SUPPLIER EDI RESPONSIBILITIES.
(a) Supplier shall electronically receive Orders and send Company invoices via
EDI unless otherwise agreed to by Company in writing.
(b) Supplier shall assure that access by its employees to the EDI interchange is
restricted by password to those persons authorized to contractually bind
Supplier.
(c) Supplier's use of the EDI interchange acknowledges Supplier's review and
acceptance of the terms and requirements for using the EDI system to contract
electronically.
(d) Supplier will establish a user I.D. to identify itself, and the presence of
this user I.D. in the EDI interchange will be sufficient to verify the source of
the data and the authenticity of the document.
(e) Documents containing the user I.D. will constitute a signed writing, and
neither party shall contest the validity or enforceability of the document on
the basis of lack of a signature or sufficient identification of the parties.
(f) EDI documents or printouts thereof shall constitute originals.
(g) EDI documents will be retained by both Company and Supplier in a form that
is accessible and reproducible.
(h) If Company agrees to waive the EDI requirements of this section of this
Agreement, Orders may be sent via overnight mail at Supplier's expense.
10. PURCHASE COSTS AND CONDITIONS. Supplier is responsible for verifying the
accuracy of costs, discounts, allowances and all other terms of sale on all
Orders. If incorrect information exists, Supplier shall notify Company not less
than twenty-four (24) hours prior to shipment. If a change is necessary, no
shipment is to commence without written confirmation of the change from an
authorized member of Company's merchandising department. If Merchandise ships
prior to discovery of an error on the Order, the parties shall confer within
forty-eight (48) hours of such discovery to determine the actions to be taken
regarding the erroneous Order.
11. SHIPPER LOAD AND COUNT RESPONSIBILITIES. Supplier who is shipping a full
truckload collect to Company will be responsible for monitoring its shipping
process including closing the trailer and sealing it with a Supplier-provided
seal. The seal number must be referenced and identified as the seal number on
all copies of the Xxxx of Lading. If Supplier fails to seal the trailer, the
driver will seal the trailer on Supplier's behalf. The driver will then document
that seal number on the Xxxx of Lading before providing Supplier with its copy.
If a shortage occurs, Supplier shall be liable for such shortage.
12. DELIVERY TIME. THE TIME SPECIFIED IN AN ORDER FOR SHIPMENT OF MERCHANDISE IS
OF THE ESSENCE OF THIS AGREEMENT AND IF SUCH MERCHANDISE IS NOT SHIPPED WITHIN
THE TIME SPECIFIED, COMPANY RESERVES THE RIGHT, AT ITS OPTION AND WITHOUT
LIMITATION, TO CANCEL THE ORDER AND/OR REJECT ANY MERCHANDISE DELIVERED AFTER
THE TIME SPECIFIED. In addition to the aforementioned remedy, Company may
exercise any other remedies provided for in this Agreement or provided by
applicable law, including but not limited to those remedies provided by the
Uniform Commercial Code. Notwithstanding Company's right to cancel shipment, or
to reject or revoke acceptance of Merchandise, Supplier agrees to inform Company
immediately of any actual or anticipated failure to ship all or any part of an
Order or the exact Merchandise called for in an Order on the shipment date
specified. Acceptance of any Merchandise shipped after the specified shipment
date shall not be construed as a waiver of any of Company's rights or remedies
resulting from the late shipment.
13. REPRESENTATIONS, WARRANTIES AND GUARANTEES. By acceptance of an Order,
Supplier represents, warrants and guarantees that:
(a) The Merchandise will be new and not used, remanufactured, reconditioned or
refurbished, and will comply with all specifications contained in such Order and
will be of equal or better quality as all samples delivered to Company;
(b) The Merchandise is genuine and is not counterfeit, adulterated, misbranded,
falsely labeled or advertised or falsely invoiced within the meaning of any
applicable local, state or federal laws or regulations;
(c) The Merchandise has been labeled, advertised and invoiced in accordance with
the requirements (if applicable) of the Wool Products Labeling Act of 1939, the
Fur Products Labeling Act, the Textile Fiber Products Identification Act and any
other applicable local, state or federal laws or regulations, and the sale of
the Merchandise by Company does not and will not violate any such laws;
(d) Reasonable and representative tests made in accordance with the requirements
of the Flammable Fabrics Act (if applicable) show that the Merchandise is not so
highly flammable as to be dangerous when worn by individuals;
(e) The Merchandise is properly labeled as to content as required by applicable
Federal Trade Commission Trade Practice Rules, the Fair Labor Standards Act, the
Federal Food, Drug and Cosmetics Act and similar local, state or federal laws,
rules or regulations;
(f) The Merchandise shall be delivered in good and undamaged condition and
shall, when delivered, be merchantable and fit and safe for the purposes for
which the same are intended to be used, including but not limited to consumer
use;
(g) The Merchandise does not infringe upon or violate any patent, copyright,
trademark, trade name, trade dress, trade secret or, without limitation, any
other rights belonging to others, and all royalties owed by Supplier, if any,
have been paid to the appropriate licensor;
(h) All weights, measures, sizes, legends or descriptions printed, stamped,
attached or otherwise indicated with regard to the Merchandise are true and
correct, and conform and comply with all laws, rules, regulations, ordinances,
codes and/or standards of Federal, state and local governments relating to said
Merchandise;
(i) The Merchandise is not in violation of any other laws, ordinances, statutes,
rules or regulations of the United States or any state or local government or
any subdivision or agency thereof, including but not limited to all laws and
regulations relating to health, safety, environment, serial and identification
numbers, labeling and country of origin designation, toxic substances, OSHA and
EPA regulations, Federal Meat Inspection Act or Poultry Products Inspections Act
(or any other food safety statute) and the requirements of California
Proposition 65, and such Merchandise or the sale thereof by Company do not and
will not violate any such laws;
(j) All Merchandise shall have an accurate twelve (12) digit
manufacturer-assigned UPC number that complies with Company's UPC requirements,
as amended from time to time;
(k) There is no other impediment or restriction, legal or otherwise that limits,
prohibits or prevents Supplier from selling and delivering the Merchandise to
Company or limits, prohibits or prevents Company from reselling the Merchandise
to its customers;
(l) The Merchandise is mined, produced, manufactured, assembled and packaged in
compliance with the Standards; and (m) The Merchandise is not transshipped for
the purpose of mislabeling, evading quota or country of origin restrictions or
avoiding compliance with the Standards. Where applicable, Supplier agrees to
provide Company with a current, complete and accurate Material Safety Data Sheet
("MSDS") for said Merchandise.
It shall be within the sole discretion of Company to determine if
Supplier has breached the above-mentioned representations, warranties and
guarantees. In addition to the representations, warranties and guarantees
contained in this paragraph, all other representations, warranties and
guarantees provided by law, including but not limited to any warranties provided
by the Uniform Commercial Code, are specifically incorporated herein. Nothing
contained in this Agreement or an Order shall be deemed a waiver of any
representations, warranties or guarantees implied by law.
14. INDEMNIFICATION. Supplier shall protect, defend, hold harmless and indemnify
Company, including its officers, directors, employees and agents, from and
against any and all lawsuits, claims, demands, actions, liabilities, losses,
damages, costs and expenses (including attorneys' fees and court costs),
regardless of the cause or alleged cause thereof, and regardless of whether such
matters are groundless, fraudulent or false, arising out of any actual or
alleged:
(a) Misappropriation or infringement of any patent, trademark, trade dress,
trade secret, copyright or other right relating to any Merchandise;
(b) Death of or injury to any person, damage to any property, or any other
damage or loss, by whomsoever suffered, resulting or claimed to result in whole
or in part from any actual or alleged use of or latent or patent defect in, such
Merchandise, including but not limited to (i) any actual or alleged failure to
provide adequate warnings, labelings or instructions, (ii) any actual or alleged
improper construction or design of said Merchandise, or (iii) any actual or
alleged failure of said merchandise to comply with specifications or with any
express or implied warranties of Supplier;
(c) Violation of any law, statute, ordinance, governmental administrative order,
rule or regulation relating to the merchandise, or to any of its components or
ingredients, or to its manufacture, shipment, labeling, use or sale, or to any
failure to provide a Material Safety Data Sheet or certification;
(d) Act, activity or omission of Supplier or any of its employees,
representatives or agents, including but not limited to activities on Company's
premises and the use of any vehicle, equipment, fixture or material of Supplier
in connection with any sale to or service for the Company; and
(e) Any installation by Supplier of Merchandise covered by this Agreement.
Supplier shall promptly notify Company of the assertion, filing or service of
any lawsuit, claim, demand, action, liability or other matter that is or may be
covered by this indemnity, and shall immediately take such action as may be
necessary or appropriate to protect the interests of Company, its officers,
directors, employees and agents. Any and all counsel selected or provided by
Supplier to represent or defend Company or any of its officers, directors,
employees or agents shall accept and acknowledge receipt of Company's Indemnity
Counsel Guidelines, and shall conduct such representation or defense strictly in
accordance with such Guidelines. If Company in its sole discretion shall
determine that such counsel has not done so, or appears unwilling or unable to
do so, Company may replace such counsel with other counsel of Company's own
choosing. In such event, any and all fees and expenses of Company's new counsel,
together with any and all expenses or costs incurred on account of the change of
counsel, shall be paid or reimbursed by Supplier as part of its indemnity
obligation hereunder. Company shall at all times have the right to direct the
defense of, and to accept or reject any offer to compromise or settle, any
lawsuit, claim, demand or liability asserted against Company or any of its
officers, directors, employees or agents. The duties and obligations of Supplier
created hereby shall not be affected or limited in any way by Company's
extension of express or implied warranties to its customers.
15. RECALLS. If Merchandise is the subject of a Recall, whether initiated by
Supplier, Company or a government entity (including the issuance of safety
notices), Supplier shall be responsible for all matters and costs associated
with the Recall, including but not limited to:
(a) Consumer notification and contact;
(b) All expenses and losses incurred by Company in connection with such Recall
(and where applicable, any products with which the Recalled Merchandise has been
packaged, consolidated or commingled), including but not limited to refunds to
customers, lost profits, transportation costs and all other costs associated
therewith; and
(c) Initial contact and reporting of the Recall to any government agency having
jurisdiction over the affected Merchandise.
If a government agency initiates any inquiry or investigation relating to the
Merchandise or similar goods manufactured or supplied by Supplier, Supplier
shall notify Company immediately thereof and take reasonable steps to resolve
the matter without exposing Company to any liability or risk.
16. LIMITATION OF DAMAGES. In no event shall Company be liable for any punitive,
special, incidental or consequential damages of any kind (including but not
limited to loss of profits, business revenues, business interruption and the
like), arising from or relating to the relationship between Supplier and
Company, including all prior dealings and agreements, or the conduct of business
under or breach of this Agreement or any Order, Company's cancellation of any
Order or Orders or the termination of business relations with Supplier,
regardless of whether the claim under which such damages are sought is based
upon breach of warranty, breach of contract, negligence, tort, strict liability,
statute, regulation or any other legal theory or law, even if Company has been
advised by Supplier of the possibility of such damages.
17. REMEDIES. Supplier's failure to comply with any of the terms and conditions
of this Agreement or any Order shall be grounds for the exercise by Company of
any one or more of the following remedies:
(a) Cancellation of all or any part of any undelivered Order without notice,
including but not limited to the balance of any remaining installments on a
multiple-shipment Order;
(b) Rejection (or revocation of acceptance) of all or any part of any delivered
shipment. Upon rejection or revocation of acceptance of any part of or all of a
shipment, Company may return the Merchandise or hold it at Supplier's risk and
expense. Payment of any invoice shall not limit Company's right to reject or
revoke acceptance. Company's right to reject and return or hold Merchandise at
Supplier's expense and risk shall also extend to Merchandise which is returned
by Company's customers. Company may, at its option, require Supplier to grant a
full refund or credit to Company of the price actually paid by any customer of
Company for any such item in lieu of replacement with respect to any item.
Company shall be under no duty to inspect the Merchandise, and notice to
Supplier of rejection shall be deemed given within a reasonable time if given
within a reasonable time after notice of defects or deficiencies has been given
to Company by its customers. In respect of any Merchandise rejected (or
acceptance revoked) by Company, there shall be charged to Supplier all expenses
incurred by Company in (i) unpacking, examining, repacking and storing such
Merchandise (it being agreed that in the absence of proof of a higher expense
that the Company shall claim an allowance for each rejection at the rate of 10%
of the price for each rejection made by Company) and (ii) landing and reshipping
such Merchandise. Unless Company otherwise agrees in writing, Supplier shall not
have the right to make a conforming delivery within the contract time;
(c) Termination of all current and future business relationships;
(d) Assessment of monetary fines as determined in Company's reasonable
discretion;
(e) Recovery from Supplier of any damages sustained by Company as a result of
Supplier's breach or default; and
(f) Buyer's remedies under the Uniform Commercial Code and such other remedies
as are provided under applicable law.
These remedies are not exclusive and are in addition to all other remedies
available to Company at law or in equity.
18. INSURANCE REQUIREMENTS. Supplier is required to obtain and maintain the
following insurance coverage from a carrier acceptable to Company in the amounts
and with the conditions listed below:
a) Commercial General Liability, including Contractual, Personal & Advertising
Injury, Products and Completed Operations coverage, with certificate holder
named as Additional Insured as evidenced by attached endorsement or blanket
additional insured coverage provided by the policy. Policy shall be occurrence
based with limits of no less than $5,000,000 per occurrence, without any
aggregate limits or $50,000.000 in the aggregate. Defense costs shall not apply
against coverage limits. High Risk Suppliers (as defined by Company) shall
maintain policy limits of not less than $10,000,000 per occurrence without any
aggregate limits or $100,000,000 in the aggregate.
b) Statutory Workers' Compensation Coverage for a Supplier whose employees will
be entering Company's premises, with $1,000,000 in employers' liability coverage
and a waiver of subrogation where Permitted By Law.
c) Automobile Coverage, with certificate holder named as Additional Insured as
evidenced by attached endorsement or blanket additional insured coverage
provided by the policy, for a Supplier whose employees or agents will be driving
on Company's premises or making delivery to Company's premises shall be
occurrence based with limits of no less than $5,000,000 per occurrence, without
any aggregate limits or $50,000,000 in the aggregate. Defense costs shall not
apply against coverage limits.
d) Supplier shall provide at least thirty (30) days' written notice prior to any
cancellation of any policy of insurance maintained hereunder, and each such
policy shall obligate the insurer to provide at least thirty (30) days' written
notice to Company in advance of any contemplated cancellation or termination
thereof.
e) Supplier's insurance shall be considered primary, non-contributory and not
excess coverage.
A copy of Supplier's current Certificate of Insurance with the following
requirements must be submitted with this Agreement:
- Certificate Holder should read: WAL-MART STORES, INC., ITS SUBSIDIARIES
& ITS AFFILIATES, 000 XX 0xx Xxxxxx, Xxxxxxxxxxx, XX 00000-0000, Attn:
Risk Management
- Renewals of Certificates of Insurance must be submitted prior to
expiration of insurance coverage
- Existing Suppliers must include Supplier Number on Certificate of
Insurance.
- Please direct any questions regarding your insurance to Risk Management
at (000) 000-0000 or (000) 000-0000.
SUPPLIER CONTACT FOR PRODUCT LIABILITY CLAIMS:
Name: ROCKFORD CORPORATION Insuring Company: ATLANTIC MUTUAL
Address: 000 X. XXXXXXXX XX Telephone: 0000000000 Extension #: 0
City/State/Zip: XXXXX, XX 00000
Telephone: 0000000000 Extension #: 0
Fax Number: 0000000000 e-mail: XXXX.XXXXXX@XXXXXXXXXXXX.XXX
19. FORCE MAJEURE. If any place of business or other premises of Company shall
be affected by lockouts, strikes, riots, war, acts of terrorism, fire, civil
insurrection, flood, earthquake or any other casualty or cause beyond Company's
control, which might reasonably tend to impede or delay the reception, handling,
inspecting, processing or marketing of the Merchandise covered by this
Agreement, Company may, at its option, cancel all or any part of the undelivered
Order hereunder by giving written notice to Supplier which notice shall be
effective upon mailing.
20. ASSIGNMENT. Except as specifically set forth in Section 6, no part of this
Agreement or of any Order shall be assignable by Supplier without the written
consent of Company, and Company shall not be obligated to accept a tender of
performance by any assignee, unless Company shall have previously expressly
consented in writing to such an assignment.
21. PUBLICITY; USE OF NAME AND INTELLECTUAL PROPERTY. Supplier shall not refer
to Company in any advertising or published communication without the prior
written approval of Company. Supplier shall not use, or allow to be used,
Company's name, logo, trademarks, service marks, patents, copyrights or trade
dress without the prior written approval of Company. Company may use Supplier's
name, logo, trademarks, service marks, patents, copyrights and trade dress in
connection with Company's marketing of the Merchandise.
22. COMPLIANCE WITH STANDARDS FOR SUPPLIER. Supplier agrees to comply with the
obligations stated in the Standards for Suppliers. Company reserves the right to
cancel any outstanding Order, refuse any shipments and otherwise cease to do
business with Supplier if Supplier fails to comply with any terms of the
Standards for Suppliers or if Company reasonably believes Supplier has failed to
do so.
23. SEVERABILITY; WAIVER. At the option of Company, no finding that a part of
this Agreement is invalid or unenforceable shall affect the validity of any
other part hereof. Company's failure to enforce at any time any provision of
this Agreement will not be construed as a waiver of such provision or of any
rights thereafter to enforce such provision. Any waiver by Company of any of the
terms and conditions of this Agreement or any Order must be in writing signed by
an authorized representative of Company.
24. FORUM SELECTION; CHOICE OF LAW; STATUTE OF LIMITATIONS. This Agreement, any
and all Orders, and any and all disputes arising hereunder or relating thereto,
whether sounding in contract or tort, shall be governed by and construed in
accordance with the laws of the State of Arkansas without regard to the internal
law of Arkansas regarding conflicts of law, and the federal and/or state courts
of Xxxxxx and Washington County, Arkansas, shall have exclusive jurisdiction
over any actions or suits relating thereto. The parties mutually acknowledge and
agree that they shall not raise, and hereby waive, any defenses based upon
venue, inconvenience of forum or lack of personal jurisdiction in any action or
suit brought in accordance with the foregoing. Any legal action brought by
Supplier against Company with respect to this Agreement or any Orders shall be
filed in one of the above referenced jurisdictions within two (2) years after
the cause of action arises or it shall be deemed forever waived. The parties
acknowledge that they have read and understand this clause and agree willingly
to its terms.
25. ATTORNEY FEES AND INTEREST OBLIGATIONS. Company reserves the right to charge
Supplier interest at the rate of 12% per annum or such lower rate as may be
permitted under applicable law for any obligations owed by Supplier to Company,
including debit balances not paid within thirty (30) days after due, until such
amounts are paid in full, and Company with be entitled to recover from Supplier
its attorneys' fees and costs incurred in collecting any past-due obligation.
26. NOTICES. Unless otherwise specifically provided for herein, any notice or
demand which under the terms of this Agreement or under any statute must or may
be given or made shall be in writing and shall be given or made by overnight
express service addressed as follows: if to Company: Wal-Mart Stores, Inc.,
Attn: General Merchandise Manager (identify department or category), 000 XX 0xx
Xxxxxx, Xxxxxxxxxxx, XX 00000. If to Supplier: to Supplier's address set forth
above. Such notice or demand shall be deemed given on the second (2nd) business
day after deposit of such notice or demand with the overnight express service.
The above addresses may be changed at any time by giving prior written notice as
provided above.
27. TERM OF AGREEMENT. This Agreement ends one year after the Effective Date.
This Agreement may only be renewed or extended by an agreement signed by an
authorized officer of Company and Supplier. Supplier and Company are under no
obligation to extend the term of this Agreement or to renew this Agreement.
Neither Supplier nor Company should take any actions in reliance upon this
Agreement being extended or renewed. Neither party shall be responsible for any
costs incurred by the other in anticipation of the extension or renewal of this
Agreement.
28. INFORMATION SECURITY. Supplier represents that it currently follows industry
best practices as a means to prevent any compromise of its information systems,
computer networks, or data files ("Systems") by unauthorized users, viruses, or
malicious computer programs which could in turn be propagated via computer
networks, email, magnetic media or other means to Company. Supplier agrees to
immediately give Company notice if the security of its Systems are breached or
compromised in any way.
Supplier agrees to apply appropriate internal information security practices,
including, but not limited to, using appropriate firewall and anti-virus
software; maintaining said countermeasures, operating systems, and other
applications with up-to-date virus definitions and security patches; installing
and operation security mechanisms in the manner in which they were intended; and
permitting only authorized users access to computer systems, applications, and
Retail Link.
Supplier specifically agrees to: use up-to-date anti-virus tools to remove known
viruses and malware from any email message or data transmitted to Company;
prevent the transmission of attacks on Company via the network connections
between Company and the Supplier; and prevent unauthorized access to Company
systems via the Supplier's networks and access codes.
29. SURVIVAL OF PROVISIONS. The provisions of this Agreement which by their
nature are intended to survive termination of this Agreement (including but not
limited to representations, warranties, guarantees, indemnifications, payment of
obligations, remedies, forum selection and statute of limitations) shall survive
its termination.
The parties hereto agree that this Agreement, the Standards and any
Order constitute the full understanding of the parties, a complete allocation of
risks between them and a complete and exclusive statement of the terms and
conditions of their agreement. All prior agreements, negotiations, dealings and
understandings, whether written (including any electronic record) or oral,
regarding the subject matter hereof, are superseded by this Agreement. Any
changes in this Agreement shall be in writing and executed by both parties.
Furthermore, if there is a conflict of terms between this Agreement and an
Order, this Agreement shall be the controlling document.
We (Company) will never assume that you (Supplier) will be willing to extend or
renew this Agreement or to accept any specific volume of Orders. Conversely, we
urge you never to assume that this Agreement will be renewed or extended by us
or that we will issue Orders for specific volume of Merchandise, even if your
impression is based on discussions you may have had with Company
representatives. No Company representative has authority to renew or extend this
Agreement except in a writing signed by an authorized officer of Company, and no
Company representative has authority to order Merchandise except an Authorized
Buyer through an Order issued pursuant to and subject to the terms of this
Agreement.
SUPPLIER XX. 000000 XXXXXXXXXX XX. 00 EFFECTIVE DATE: 01/23/2003
WAL-MART STORES, INC.
STANDARDS FOR SUPPLIERS
Wal-Mart Stores, Inc. ("Wal-Mart") has enjoyed success by adhering to three
basic principles since its founding in 1962. The first principle is the concept
of providing value and service to our customers by offering quality merchandise
at low prices every day. Wal-Mart has built the relationship with its customers
on this basis, and we believe it is a fundamental reason for the Company's rapid
growth and success. The second principle is corporate dedication to a
partnership between the Company's associates (employees), ownership and
management. This concept is extended to Wal-Mart's Suppliers who have increased
their business as Wal-Mart has grown. The third principle is a commitment by
Wal-Mart to the communities in which stores and distribution centers are
located.
Wal-Mart strives to conduct Its business in a manner that reflects these three
basic principles and the resultant fundamental values. Wal-Mart requires that
its Suppliers, including Suppliers outside the United States, conform to
standards of business practices, which are consistent with the three principles
described above. More specifically, Wal-Mart expects its Suppliers to comply
with the following standards:
1. COMPLIANCE WITH APPLICABLE LAWS. All Suppliers shall comply with the legal
requirements and standards of their industry under the national laws of the
countries in which the Suppliers are doing business, including the labor and
employment laws of those countries, and any applicable U.S. laws, Should the
legal requirements and standards of the industry conflict, Suppliers must, at a
minimum, be in compliance with the legal requirements of the country in which
the products are manufactured. If, however, the industry standards exceed the
country's legal requirements, Wal-Mart will favor Suppliers who meet such
industry standards. Suppliers shall comply with all requirements of all
applicable governmental agencies. Necessary invoices and required documentation
must be provided in compliance with the applicable law. Suppliers shall warrant
to Wal-Mart that no merchandise sold to Wal-Mart infringes the patents,
trademarks or copyrights of others and shall provide to Wal-Mart all necessary
licenses for selling merchandise sold to Wal-Mart, which is under license from a
third party. All merchandise shall be accurately marked or labeled with its
country of origin in compliance with applicable laws and including those of the
country of manufacture. All shipments of merchandise will be accompanied by the
requisite documentation issued by the proper governmental authorities, including
but not limited to Form A's, import licenses, quota allocations and visas and
shall comply with orderly marketing agreements, voluntary restraint agreements
and other such agreements in accordance with applicable law. The commercial
invoice shall, in English and in any other language deemed appropriate,
accurately describe all the merchandise contained in the shipment, identify the
country of origin of each article contained in the shipment, and shall list all
payments, whether direct or indirect, to be made for the merchandise, including,
but not limited to any assists, selling commissions or royalty payments. Backup
documentation, and any Wal-Mart required changes to any documentation, will be
provided by Suppliers promptly. Failure to supply complete and accurate
information may result in cancellation or rejection of the goods.
2. EMPLOYMENT. Wal-Mart is a success because of its associates and a strong
level of teamwork has developed within the Company. Wal-Mart expects the spirit
of its commitment to be reflected by its Suppliers with respect to their
employees. At a minimum, Wal-Mart expects its Suppliers to meet the following
terms and conditions of employment:
a. COMPENSATION. Suppliers shall fairly compensate their employees by providing
wages and benefits which are in compliance with the national laws of the
countries in which the "Suppliers" are doing business or which are consistent
with the prevailing local standards in the countries in which the "Suppliers"
are doing business, if the prevailing local standards are higher. Suppliers
shall fully comply with the wage and hour provisions of the Fair Labor Standards
Act, if applicable, and shall use only subcontractors who comply with this law,
if applicable.
b.HOURS OF LABOR. "Suppliers" shall maintain reasonable employee work hours in
compliance with local standards and applicable national laws of the countries in
which the Suppliers are doing business. Employees shall not work more hours in
one week than allowable under applicable law, and shall be properly compensated
for overtime work. We expect Suppliers to comply with the statutory requirements
for working hours for employees and we will not use suppliers who, on a
regularly scheduled basis, require employees to work in excess of the statutory
requirements without proper compensation as required by applicable law.
Employees should be permitted reasonable days off, breaks, lunch periods and
bathroom breaks.
c.FORCED LABOR. Forced labor will not be tolerated by Wal-Mart. Suppliers shall
maintain employment on a voluntary basis. Wal-Mart will not accept products from
Suppliers who utilize in any manner forced labor in the manufacture or in their
contracting, subcontracting or other relationships for the manufacture of their
products.
d.CHILD LABOR. Wal-Mart will not tolerate the use of child labor in the
manufacture of products it sells. Wal-Mart will not conduct business with
Suppliers that utilize in any manner child labor in their contracting,
subcontracting or other relationships for the manufacture of their products. No
person shall be employed at an age younger than 15 (or 14 where the law of the
country of manufacture allows) or younger than the age for completing compulsory
education in the country of manufacture where such age is higher than 15.
e.DISCRIMINATION/HUMAN RIGHTS. Wal-Mart recognizes that cultural differences
exist and different standards apply in various countries, however, we believe
that all terms and conditions of employment should be based on an individual's
ability to do the job, not on the basis of personal characteristics or beliefs.
Wal-Mart expects Suppliers to have a social and political commitment to basic
principles of human rights and not to discriminate against their employees in
hiring practices or any other term or condition of work, on the basis of race,
color, national origin, gender, religion, disability, or other similar factors.
3. WORKPLACE ENVIRONMENT. Wal-Mart maintains a safe, clean, healthy and
productive environment for its associates and expects the same from its
Suppliers. Suppliers shall furnish employees with safe and healthy working
conditions. Factories working on Wal-Mart merchandise shall provide adequate
medical facilities, fire exits and safety equipment, well-lighted and
comfortable workstations, clean restrooms, and adequate living quarters where
necessary. Workers should be adequately trained to perform their
jobs safely. Wal-Mart will not do business with any Supplier that provides an
unhealthy or hazardous work environment or which utilizes physically or
psychologically abusive disciplinary practices.
4. CONCERN FOR THE ENVIRONMENT. We believe it is our role to be a leader in
protecting our environment. We encourage our customers and associates to always
Reduce, Reuse, and Recycle. We also encourage our Suppliers to reduce excess
packaging and to use recycled and non-toxic materials whenever possible. We will
favor Suppliers who share our commitment to the environment.
5. REGULAR INSPECTION AND CERTIFICATION BY SUPPLIER. Supplier shall designate,
on a copy of the Wal-Mart Supplier Inspection and Certification Form, one or
more of its officers to inspect each of its facilities which produces
merchandise sold to Wal-Mart. Such inspections shall be done on at least a
quarterly basis to insure compliance with the standards, terms and conditions
set forth herein. The Supplier Officer designated to perform such inspections
shall certify to Wal-Mart following each inspection (I) that he or she performed
such inspection, and (ii) that the results reflected on such compliance
inspection form are true and correct. All charges related to the inspection and
certification of such facilities shall be paid fully by the Supplier. Supplier
shall maintain the completed inspection and Certification Forms on file at each
facility and shall make the forms readily accessible to Wal-Mart, its agents or
employees when requested. Any Supplier which fails or refuses to comply with
these standards is subject to immediate cancellation of any and all outstanding
orders, refusal or return of any shipment, and termination of its business
relationship with Wal-Mart.
6. RIGHT OF INSPECTION. To further assure proper implementation of and
compliance with the standards set forth herein, Wal-Mart or a third party
designated by Wal-Mart reserves the right to undertake affirmative measures,
such as on-site inspection of production facilities, to implement and monitor
said standards. Any Supplier who fails or refuses to comply with these standards
is subject to immediate cancellation of any and all outstanding orders, refusal
or return of any shipment, and termination of its business relationship with
Wal-Mart.
7. WAL-MART GIFT AND GRATUITY POLICY. Wal-Mart has a very strict policy which
forbids and prohibits the solicitation, offering or acceptance of any gifts,
gratuities or any form of "pay off" or facilitation fee as a condition of doing
business with Wal-Mart, as a form of gratitude, or as an attempt to gain favor
or accept merchandise or services at a lesser degree than what was agreed.
Wal-Mart believes in delivering and receiving only the total quantity agreed.
Any Supplier, factory or manufacturer who violates such policy by offering or
accepting any form of gift or gratuity to any associate, employee, agent or
affiliate of Wal-Mart Stores, Inc. will be subject to all loss of existing and
future business, regardless of whether the gift or gratuity was accepted. In
addition, a Supplier, factory or manufacturer who violates such policy will be
reported to the appropriate governmental authorities of the Supplier's
respective and affiliated countries. Failure to report such information will
result in severe action being taken by Wal-Mart against such Supplier, trading
company or factory including but not limited to termination of all existing and
future business relationships and monetary damages.
8. CONFIDENTIALITY. Supplier shall not at any time during or after the term of
this Agreement disclose to others and will not take or use for its own purposes
or the purpose of others any trade secrets, confidential information, knowledge,
designs, data, know-how, or any other information considered logically as
"confidential." Supplier recognizes that this obligation applies not only to
technical information, designs and marketing, but also to any business
information, including information related to purchases and sales, that Wal-Mart
treats as confidential. Any information that is not readily available to the
public shall be considered to be a trade secret and confidential. Upon
termination of this Agreement for any cause. Supplier shall return all items
belonging to Wal-Mart and all copies of documents containing Wal-Mart's trade
secrets, confidential information, knowledge, data or know-how in Supplier's
possession or under Supplier's control.
9. ACKNOWLEDGMENT OF STANDARDS. As an officer or duly authorized representative
of my company, a Supplier of Wal-Mart, I have read the principles and terms
described in this document and understand my company's business relationship
with Wal-Mart is based upon said company being in full compliance with these
principles and terms. I further understand that failure by a Supplier to abide
by any of the terms and conditions stated herein may result in the immediate
cancellation by Wal-Mart of all outstanding orders with that Supplier and
refusal by Wal-Mart to continue to do business in any manner with said Supplier.
I am signing this statement as a corporate representative of my company, to
acknowledge, accept and agree to abide by the standards, terms and conditions
set forth herein between my company and Wal-Mart. I hereby affirm that all
actions, legal and corporate, to make this Standards for Suppliers binding and
enforceable against my company have been completed.
STANDARDS FOR SUPPLIERS A COPY OF THESE STANDARDS FOR SUPPLIERS SHALL BE POSTED
IN A LOCATION VISIBLE TO ALL EMPLOYEES AT ALL FACILITIES THAT MANUFACTURE
PRODUCT* FOR WAL-MART STORES. INC. AND ITS AFFILIATES. ANY PERSON WITH KNOWLEDGE
OF A VIOLATION OF ANY OF THESE STANDARDS BY A SUPPLIER OR A WAL-MART ASSOCIATE
SHOULD CALL 0-000-XX-XXXXX (0-000-000-0000) (IN COUNTRIES OTHER THAN THE UNITED
STATES, DIAL AT&T'S U.S.A. DIRECT NUMBER FIRST) OR WRITE TO: WAL-MART STORES,
INC.. BUSINESS ETHICS COMMITTEE. 000 XX 0XX XX., XXXXXXXXXXX, XX 00000-0000.
SUPPLIER XX. 000000 XXXXXXXXXX XX. 00 EFFECTIVE DATE: 01/23/2003
STANDARD PURCHASE ORDER ALLOWANCE
THESE ALLOWANCES APPLY TO EACH PURCHASE ORDER ISSUED, UNLESS OTHERWISE
AGREED TO BY THE PARTIES.
DISC HOW PAID WHEN PAID
---------------------------------------------------------------------------------------------------------------------------------
CODE ALLOWANCE % SPECIAL INSTRUCTIONS OI CM CK EI M Q S A
---------------------------------------------------------------------------------------------------------------------------------
SA New Store/Club 10 X X
Discount (% Applied
to each line item
for each new store
P.O.)
OL New Store/Club
Discount (%
Represents contribution
of total business to
New Store Program.)
NW New Distribution 10 X X
Center
WA Warehouse Allowance
QD Warehouse
Distribution Allow
(Order Type 33 Only)
DM Defective/Returned
Mdse. Allowance -
Not applicable in
Puerto Rico. (When
selected must xxxx
option 3 under
warranty policy.)
SD Soft Goods Defective
Allow
PA Promotional Allowance
VD Volume Discount
FA Freight Allowance
AA Advertising Allowance
TR TV/Radio Media
Allowance
DA Display/End cap
Allowance
EB Early Buy Allowance
HA Handling Allowance
OI-Off Invoice; CM-Credit Memo; CK-Check; EI-Each Invoice; M-Monthly;
Q-Quarterly; S-Semi-Annually; A-Annually;
APPENDIX
This Appendix constitutes and is part and parcel of the Supplier Agreement. The
terms of the Supplier Agreement are binding and enforceable as to this Appendix.
PAYMENT TERMS
0 Cash Discount --Enter whole percents NEW STORE/WHSE TERMS IF
DIFFERENT THAN REGULAR TERMS:
0 Cash Discount Days Available (Must be
filled in if a Cash Discount is used)
60 Net Payment Days Available (Must be at
least one day more than Cash Discount
Days Available)
End Of Month Dating Yes [X] No [ ]
SHIPPING TERMS
FREIGHT TERMS MINIMUM FOR PREPAID FREIGHT TERMS
Collect - F.O.B Supplier 0 Pounds
X Prepaid - F.O.B Company 0 Cases/Units
Prepaid To consolidator - F.O.B.
Company's Consolidator 0 Whole Dollars
No freight charges are to be added to invoices. Refer to the current Routing
Guide for detailed instructions.
CONDITION OF SALE
Guaranteed Sales Consignment Preticketing Prepricing
Stock Balancing Shelf Labels Point
of Sale (Pay from Scan) Other
RETURN POLICY.(SUPPLIER MUST CHOOSE ONE OPTION BELOW AND COMPLETE THE NECESSARY
INFORMATION.)
Supplier will be charged current merchandise costs plus a 10% handling charge
for all returned merchandise except where a Customer Satisfaction Merchandise
Allowance is given by Supplier. Returned merchandise will be shipped with return
freight charges billed back to Supplier. Returns are F.O.B. Purchaser.
SUPPLIER OPTION #1: SUPPLIER WANTS RETURNED MERCHANDISE SENT TO THEM:
Returned merchandise will be sent to Supplier direct from each
store. Permanent return authorization #:----- if required for shipment.
If automatic return is not possible, a toll free number should be
provided or Supplier must accept Purchaser's collect calls to secure
return authorization over the phone.
Phone:___________ Extension #___________Contact:___________
X Returned merchandise will be sent from store locations to the Return
Center and sent to Supplier. Permanent return authorization #: WAL-RA,
if required for shipment. If automatic return is not possible, a toll
free number must be provided or Supplier must provide a fax number and
a contact name. Phone: 0000000000 Extension #: Contact: XXX XXXXX
RETURN SHIPPING ADDRESS: Address: 000 X XXXXXX XXXX XXXXX 0 City:
GILBERT State: AZ Zip: 85233
SUPPLIER OPTION #2: SUPPLIER DOES NOT WANT RETURNED MERCHANDISE SENT TO THEM.
Returned merchandise must be disposed of by the individual store;
OR
Returned merchandise will be sent from store locations to the
Return Center for disposal.[Choose one of the following three.]
A. Return Center may dispose of returned merchandise through salvage
outlets or recycling operations, without accounting for the proceeds of
such disposal;
B. Return Center must destroy returned merchandise. (Supplier may be
charged for any additional costs of destruction.);
C. Return Center may donate returned merchandise to charity.
SUPPLIER OPTION #3: CUSTOMER SATISFACTION MERCHANDISE ALLOWANCE:
Supplier will allow the Customer Satisfaction Merchandise Allowance
stated in this agreement. The percentage must be adequate to cover all
returned merchandise, including but not limited to defective/returned
merchandise, or additional claims will be filed by the Return Center at
our fiscal year end.
Return Center may dispose of returned merchandise through salvage
outlets or recycling operations, without accounting for the proceeds of
such disposal;
Return Center must destroy returned merchandise. (Supplier may
incur additional handling charges to cover costs of destruction.);
Returned merchandise will be sent from store locations to the
Return Center and sent to Supplier. If Supplier requests the returned
merchandise be sent to them, it will be charged a 10% handling charge
and the merchandise will be shipped with return freight charges billed
back to Supplier; OR
Return Center may donate Return Merchandise to charity.
Permanent return authorization #:
RETURN SHIPPING ADDRESS: Address: City: State: Zip:
SHIPPING INSTRUCTIONS
Supplier will ship all merchandise in accordance with the instructions contained
in Company's Routing Guide. Supplier acknowledges it has received a copy of the
Routing Guide. Each purchase order will show a routing which is determined by
Company's Traffic Department. Supplier is liable for the excess transportation
cost if the designated routing is not followed. If Supplier has a question
concerning the routing selected, Supplier must call Company's Traffic Department
before releasing the shipment at the following number (000) 000-0000
SHIPPING POINT SHIPPING STATE
GILBERT AZ
Xxxxxxx Xxxx xxxxx. Xxxxx Xxxxx Xxxxxxx
------------ ------------ -------------
Supplier Buyer Divisional Merchandise Manager
