Rightnow Technologies Inc Sample Contracts

4,000,000 Shares RightNow Technologies, Inc. Common Stock UNDERWRITING AGREEMENT ----------------------
Underwriting Agreement • September 15th, 2000 • Rightnow Technologies Inc • Services-prepackaged software • New York
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Exhibit 10.9 ------------ RIGHT NOW TECHNOLOGIES, INC. SERIES A PREFERRED STOCK PURCHASE AGREEMENT December 13, 1999 TABLE OF CONTENTS
Preferred Stock Purchase Agreement • August 11th, 2000 • Rightnow Technologies Inc • Services-prepackaged software • California
Exhibit 4.2 RIGHT NOW TECHNOLOGIES, INC. INVESTORS' RIGHTS AGREEMENT December 13, 1999 TABLE OF CONTENTS
' Rights Agreement • April 20th, 2000 • Rightnow Technologies Inc • California
Contract
Rightnow Technologies Inc • July 30th, 2004 • Services-prepackaged software • Delaware

THIS WARRANT HAS NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED OR ANY STATE SECURITIES LAWS. NO SALE OR DISPOSITION MAY BE EFFECTED WITHOUT (i) EFFECTIVE REGISTRATION STATEMENTS RELATED THERETO, (ii) AN OPINION OF COUNSEL OR OTHER EVIDENCE, REASONABLY SATISFACTORY TO THE COMPANY, THAT SUCH REGISTRATIONS ARE NOT REQUIRED, (iii) RECEIPT OF NO-ACTION LETTERS FROM THE APPROPRIATE GOVERNMENTAL AUTHORITIES, OR (iv) OTHERWISE COMPLYING WITH THE PROVISIONS OF SECTION 7 OF THIS WARRANT.

AGREEMENT AND PLAN OF MERGER dated as of October 23, 2011 among RIGHTNOW TECHNOLOGIES, INC., OC ACQUISITION LLC, and RHEA ACQUISITION CORPORATION
Agreement and Plan of Merger • October 25th, 2011 • Rightnow Technologies Inc • Services-prepackaged software • Delaware

AGREEMENT AND PLAN OF MERGER (this “Agreement”) dated as of October 23, 2011, among RightNow Technologies, Inc., a Delaware corporation (the “Company”), OC Acquisition LLC, a Delaware limited liability company (“Parent”), and Rhea Acquisition Corporation, a Delaware corporation and a wholly-owned subsidiary of Parent (“Merger Subsidiary”).

LEASE AGREEMENT
Lease Agreement • February 9th, 2011 • Rightnow Technologies Inc • Services-prepackaged software • Montana

THIS LEASE (this “Lease”) is made as of February 1st, 2011 by and between Genesis Partners, LLC of Bozeman, Montana, herein referred to as “Landlord”, and Right Now Technologies, Inc., a Montana corporation, of Bozeman, Montana, hereinafter referred to as “Tenant”.

RIGHTNOW TECHNOLOGIES, INC. INDEMNIFICATION AGREEMENT
Indemnification Agreement • May 10th, 2004 • Rightnow Technologies Inc • Services-prepackaged software • Delaware

THIS INDEMNIFICATION AGREEMENT (this "Agreement") is effective as of , by and between RightNow Technologies, Inc., a Delaware corporation (the "Company"), and (the "Indemnitee").

VOTING AGREEMENT
Voting Agreement • December 6th, 2011 • Rightnow Technologies Inc • Services-prepackaged software • Delaware

VOTING AGREEMENT, dated as of October 23, 2011 (this “Agreement”), between OC Acquisition LLC, a Delaware limited liability company (“Parent”), and the individual listed as “Stockholder” on the signature page hereto (“Stockholder”).

RightNow Technologies, Inc. PURCHASE AGREEMENT
Purchase Agreement • November 22nd, 2010 • Rightnow Technologies Inc • Services-prepackaged software • New York

Credit Suisse Securities (USA) LLC, As Representative of the Several Purchasers, c/o Credit Suisse Securities (USA) LLC, Eleven Madison Avenue, New York, N.Y. 10010-3629

RIGHTNOW TECHNOLOGIES, INC. AMENDED AND RESTATED INVESTORS' RIGHTS AGREEMENT December 14, 2000
Investors' Rights Agreement • June 22nd, 2004 • Rightnow Technologies Inc • Services-prepackaged software • California

This Amended and Restated Investors' Rights Agreement (the "Agreement") is entered into as of December 14, 2000, by and among RightNow Technologies, Inc., Delaware corporation (the "Company"), those holders of Series A Preferred Stock of the Company (the "Series A Investors") and those holders of Series B Preferred Stock of the Company (the "Series B Investors") as listed on Exhibit A hereto (collectively the "Investors" and individually an "Investor").

RIGHT NOW TECHNOLOGIES, INC. FORM OF NON-INCENTIVE STOCK OPTION AGREEMENT FOR EXECUTIVE OFFICERS
Rightnow Technologies Inc • July 30th, 2004 • Services-prepackaged software • Montana

RIGHTNOW TECHNOLOGIES, INC. (the "Company"), acting pursuant to the Amended and Restated 1998 Long-Term Incentive and Stock Option Plan (the "Plan"), hereby grants to [NAME OF OPTION HOLDER] (the "Option Holder") options to purchase shares of common stock, $.001 par value ("Common Stock"), of the Company upon the following terms and conditions and in all respects subject to the provisions of the Plan, the terms of which are incorporated by reference.

Form of Amended Employment Offer Letter for Executive Officers
Rightnow Technologies Inc • March 14th, 2007 • Services-prepackaged software

In consideration for your agreement to continue to be employed as [Title] and for other good and valuable consideration that is hereby acknowledged, this letter amends certain terms of your offer letter of employment dated [ date ] (the “Original Letter”) with RightNow Technologies (the “Company”) as follows:

RIGHTNOW TECHNOLOGIES, INC. NON-INCENTIVE STOCK OPTION AGREEMENT
Non-Incentive Stock Option Agreement • March 31st, 2005 • Rightnow Technologies Inc • Services-prepackaged software • Delaware

RIGHTNOW TECHNOLOGIES, INC., a Delaware corporation (the “Company”), acting pursuant to the 2004 Equity Incentive Plan (the “Plan”), has granted you (the “Option Holder”) an option to purchase the number of shares of the Company’s common stock, $0.001 par value (“Common Stock”), listed in the attached Notice of Grant of Stock Options and Option Agreement (the “Grant Notice”) upon the following terms and conditions and in all respects subject to the provisions of the Plan, the terms of which are incorporated by reference.

RIGHTNOW TECHNOLOGIES, INC. INCENTIVE STOCK OPTION AGREEMENT
Incentive Stock Option Agreement • March 31st, 2005 • Rightnow Technologies Inc • Services-prepackaged software • Delaware

RIGHTNOW TECHNOLOGIES, INC., a Delaware corporation (the “Company”), acting pursuant to the 2004 Equity Incentive Plan (the “Plan”), has granted you (the “Option Holder”) an option to purchase the number of shares of the Company’s common stock, $0.001 par value (“Common Stock”), listed in the attached Notice of Grant of Stock Options and Option Agreement (the “Grant Notice”) upon the following terms and conditions and in all respects subject to the provisions of the Plan, the terms of which are incorporated by reference.

6,600,000 Shares RIGHTNOW TECHNOLOGIES, INC. COMMON STOCK, PAR VALUE $0.001 PER SHARE UNDERWRITING AGREEMENT
Rightnow Technologies Inc • July 30th, 2004 • Services-prepackaged software • New York

Morgan Stanley & Co. Incorporated Thomas Weisel Partners LLC Adams, Harkness & Hill, Inc. D.A. Davidson & Co. c/o Morgan Stanley & Co. Incorporated 1585 Broadway New York, New York 10036

LEASE AGREEMENT
6 Lease Agreement • May 10th, 2004 • Rightnow Technologies Inc • Services-prepackaged software • Montana

THIS LEASE (this "Lease") is made as of April 4, 2000 by and between Genesis Partners, LLC of Bozeman, Montana, herein referred to as "Landlord", and Right Now Technologies, Inc., a Montana corporation, of Bozeman, Montana, hereinafter referred to as "Tenant".

JOINT FILING AGREEMENT
Joint Filing Agreement • December 15th, 2005 • Rightnow Technologies Inc • Services-prepackaged software

WHEREAS, the statement or amended statement on Schedule 13D to which this agreement is an exhibit (the “Joint Statement”) is being filed on behalf of the undersigned persons (collectively the “Filing Persons”); and

LEASE AGREEMENT MODIFICATION
Rightnow Technologies Inc • May 10th, 2004 • Services-prepackaged software • Montana

THIS LEASE MODIFICATION is made as of June 1, 2002 and serves to replace the previous lease dated March 18, 2002 by and between Genesis Partners, LLC of Bozeman, Montana, herein referred to as "Landlord", and Right Now Technologies, Inc., a Delaware corporation, of Bozeman, Montana, hereinafter referred to as "Tenant".

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JOINT FILING AGREEMENT
Joint Filing Agreement • December 6th, 2011 • Rightnow Technologies Inc • Services-prepackaged software

WHEREAS, the statement or amended statement on Schedule 13D to which this agreement is an exhibit (the “Joint Statement”) is being filed on behalf of the undersigned persons (collectively the “Filing Persons”); and

SUPPLEMENTAL INDENTURE
Supplemental Indenture • January 26th, 2012 • Rightnow Technologies Inc • Services-prepackaged software • New York

This Supplemental Indenture (“Supplemental Indenture”) is made as of the 25th day of January, 2012, between RightNow Technologies, Inc., a Delaware corporation (the “Company”), and The Bank of New York Mellon Trust Company, N.A., a national banking association, as trustee (the “Trustee”), under the Indenture, dated as of November 22, 2010 (the “Indenture”).

JOINT FILING AGREEMENT
Joint Filing Agreement • January 26th, 2012 • Rightnow Technologies Inc • Services-prepackaged software

WHEREAS, the statement or amended statement on Schedule 13D to which this agreement is an exhibit (the “Joint Statement”) is being filed on behalf of the undersigned persons (collectively the “Filing Persons”); and

LEASE AMENDMENT
Lease Amendment • February 9th, 2011 • Rightnow Technologies Inc • Services-prepackaged software

THIS LEASE AMENDMENT (this “Lease Amendment”) is made as of February 1st, 2011 and amends the LEASE dated November 1st, 2005 by and between Genesis Partners, LLC of Bozeman, Montana, herein referred to as “Landlord”, and Right Now Technologies, Inc., a Montana corporation, of Bozeman, Montana, hereinafter referred to as “Tenant”. Except as modified in this Lease Amendment, the terms of the Lease shall remain unchanged.

RIGHT NOW TECHNOLOGIES, INC. FORM OF NON-INCENTIVE STOCK OPTION AGREEMENT FOR DIRECTORS
Incentive Stock Option Agreement • July 30th, 2004 • Rightnow Technologies Inc • Services-prepackaged software • Montana

RIGHTNOW TECHNOLOGIES, INC. (the "Company"), acting pursuant to the Amended and Restated 1998 Long-Term Incentive and Stock Option Plan (the "Plan"), hereby grants to [NAME OF OPTION HOLDER] (the "Option Holder") options to purchase shares of common stock, $.001 par value ("Common Stock"), of the Company upon the following terms and conditions and in all respects subject to the provisions of the Plan, the terms of which are incorporated by reference.

RIGHTNOW TECHNOLOGIES, INC. AMENDMENT TO AMENDED AND RESTATED INVESTORS’ RIGHTS AGREEMENT
Investors’ Rights Agreement • June 22nd, 2004 • Rightnow Technologies Inc • Services-prepackaged software

This Amendment to Amended and Restated Investors’ Rights Agreement (the “Amendment Agreement”) is entered into as of October 19, 2001, by and among RightNow Technologies, Inc., Delaware corporation (the “Company”), certain holders of Series A Preferred Stock of the Company (the “Series A Investors”), certain holders of Series B Preferred Stock of the Company (the “Series B Investors”) as listed on the signature page hereto (collectively the “Investors” and individually an “Investor”) and Mitsui & Co., Ltd. (“Mitsui”).

Form of Offer Letter Amendment for Executive Officers
Rightnow Technologies Inc • May 8th, 2007 • Services-prepackaged software

In consideration for your agreement to continue to be employed as [Title] and for other good and valuable consideration that is hereby acknowledged, this letter amends certain terms of your offer letter of employment dated [ date ] (the “Original Letter”) with RightNow Technologies (the “Company”) as follows:

RIGHTNOW TECHNOLOGIES, INC. FORM OF NON-INCENTIVE STOCK OPTION AGREEMENT
Non-Incentive Stock Option Agreement • May 10th, 2006 • Rightnow Technologies Inc • Services-prepackaged software • Delaware

RIGHTNOW TECHNOLOGIES, INC., a Delaware corporation (the “Company”), acting pursuant to the 2004 Equity Incentive Plan (the “Plan”), hereby grants to (the “Option Holder”) options to purchase shares of common stock, $0.001 par value (“Common Stock”), of the Company upon the following terms and conditions and in all respects subject to the provisions of the Plan, the terms of which are incorporated by reference.

Contract
Rightnow Technologies Inc • July 30th, 2004 • Services-prepackaged software • Delaware

THIS WARRANT AND THE SHARES ISSUABLE HEREUNDER HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, AND MAY NOT BE SOLD, PLEDGED OR OTHERWISE TRANSFERRED WITHOUT AN EFFECTIVE REGISTRATION THEREOF UNDER SUCH ACT OR PURSUANT TO RULE 144 OR AN OPINION OF COUNSEL REASONABLY SATISFACTORY TO THE CORPORATION AND ITS COUNSEL THAT SUCH REGISTRATION IS NOT REQUIRED.

RESTRICTED STOCK UNIT AWARD AGREEMENT
Restricted Stock Unit Award Agreement • June 9th, 2010 • Rightnow Technologies Inc • Services-prepackaged software • Delaware

This RESTRICTED STOCK UNIT AWARD AGREEMENT (the “Agreement”) is made this _____ day of _____, _____, by and between RightNow Technologies, Inc., a Delaware corporation (the “Company”) and _______________ (“Participant”), a non-employee member of the Company’s Board of Directors (the “Board”).

JOINT FILING AGREEMENT
Joint Filing Agreement • April 28th, 2011 • Rightnow Technologies Inc • Services-prepackaged software

WHEREAS, the statement or amended statement on Schedule 13D to which this agreement is an exhibit (the “Joint Statement”) is being filed on behalf of the undersigned persons (collectively the “Filing Persons”); and

RIGHTNOW TECHNOLOGIES, INC. FORM OF INCENTIVE STOCK OPTION AGREEMENT
Incentive Stock Option Agreement • May 10th, 2006 • Rightnow Technologies Inc • Services-prepackaged software • Delaware

RIGHTNOW TECHNOLOGIES, INC., a Delaware corporation (the “Company”), acting pursuant to the 2004 Equity Incentive Plan (the “Plan”), hereby grants to (the “Option Holder”) options to purchase shares of common stock, $0.001 par value (“Common Stock”), of the Company upon the following terms and conditions and in all respects subject to the provisions of the Plan, the terms of which are incorporated by reference.

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