Common use of Your Customers Clause in Contracts

Your Customers. Customers who acquire our Software though a reseller or through an Atalasoft OEM Partner must go to the entity that they acquired the Software from for their technical support services. Customers who contact our support directly will be directed back to their supplier for support and we will provide support to or through that entity partner unless (solely at our discretion) our personnel determine that it is necessary or desirable to provide support directly to the end-user customer.