West Portal Sample Clauses

West Portal. West will provide and maintain a hosted web-based interface to West’s suite of web-based tools and applications, otherwise known as the West Portal (“IUP”). IUP will provide the CUSTOMER, its PSAPs, and TSPs secure access to applicable West support tools and documentation. The following web-based applications and information are available through IUP following user authentication through the West identity management system:  9-1-1 NET® – web-based data management interface  ClearView Metrics – for access to metrics reports  Document Library – for downloading training materials, user’s guides, and other documentation  File Transfer Tool – for upload/download of files such as extracts or SOI and errors/statistics files 3.3. 9-1-1 NET