{"component": "clause", "props": {"groups": [{"samples": [{"hash": "hOfegA2N8lB", "uri": "/contracts/hOfegA2N8lB#we-shall", "label": "Data Protection Addendum", "score": 32.6150816632, "published": true}, {"hash": "4SMYwaIaEPK", "uri": "/contracts/4SMYwaIaEPK#we-shall", "label": "Data Protection Addendum", "score": 25.8021902806, "published": true}, {"hash": "hsatYVuvq6q", "uri": "/contracts/hsatYVuvq6q#we-shall", "label": "Data Protection Addendum", "score": 25.726899384, "published": true}], "snippet": "6.1.1 promptly notify you if any Contracted Processor receives a request from a Data Subject under any EU or UK Data Protection Law in respect of your Personal Data; and\n6.1.2 ensure that we, or any Subprocessor, do not respond to that request except on your documented instructions or as required by Applicable Laws, in which case we shall to the extent permitted by Applicable Laws inform you of that legal requirement before the Contracted Processor responds to the request.", "snippet_links": [{"key": "promptly-notify", "type": "clause", "offset": [6, 21]}, {"key": "contracted-processor", "type": "definition", "offset": [33, 53]}, {"key": "data-subject", "type": "clause", "offset": [80, 92]}, {"key": "uk-data-protection-law", "type": "definition", "offset": [109, 131]}, {"key": "in-respect-of", "type": "clause", "offset": [132, 145]}, {"key": "your-personal-data", "type": "clause", "offset": [146, 164]}, {"key": "respond-to", "type": "definition", "offset": [220, 230]}, {"key": "documented-instructions", "type": "clause", "offset": [259, 282]}, {"key": "as-required-by", "type": "clause", "offset": [286, 300]}, {"key": "applicable-laws", "type": "definition", "offset": [301, 316]}, {"key": "to-the-extent", "type": "clause", "offset": [341, 354]}, {"key": "legal-requirement", "type": "clause", "offset": [403, 420]}, {"key": "the-contracted", "type": "definition", "offset": [428, 442]}, {"key": "the-request", "type": "clause", "offset": [465, 476]}], "size": 48, "hash": "bd6f6fc5cd096e2346fced0606c50c59", "id": 1}, {"samples": [{"hash": "df8JNrBeNPH", "uri": "/contracts/df8JNrBeNPH#we-shall", "label": "Framework Agreement", "score": 35.4012908391, "published": true}, {"hash": "P4zPLZa7AH", "uri": "/contracts/P4zPLZa7AH#we-shall", "label": "Access Payment Products Standard Terms and Conditions", "score": 35.1905135355, "published": true}, {"hash": "gyBpuXLD73D", "uri": "/contracts/gyBpuXLD73D#we-shall", "label": "Framework Agreement", "score": 35.0071099076, "published": true}], "snippet": "4.1.1 provide a secure hosting infrastructure for the Access EDD Website that enables Users to complete Instructions online without the need for the User completing any paper forms; and\n4.1.2 ensure the Access EDD Website will display online PDD forms branded with Your name and logo (such branding being agreed between the parties in writing before the PDD form is displayed). In addition, the Access EDD Website will validate the bank sort code and account number as provided by the User on a real time basis using Loqate GBG. If the bank sort code details are deemed to be incorrect, the User will be prompted to re-check the details and either correct his entry or confirm that the details being rejected by the Access EDD Website are correct and should be accepted;\n4.1.3 provide You with the option to use Lookup to obtain a postal address on a real time basis using Loqate GBG. This facility automatically populates the address section of the PDD form (in real time) following the User\u2019s entry of the User\u2019s postcode, ensuring that the User\u2019s address details are correct and complete (provided that the postcode supplied by the User is accurate). Alternatively, Users will be required to complete the address fields manually;\n4.1.4 send an email to all Users who submit a PDD form on the Access EDD Website. The email will be sent automatically after completion of the PDD form to the email address provided by the User. We do not guarantee the successful delivery of any emails and, subject to clause 16, Schedule 1 of these Terms and Conditions, We shall not be responsible or liable for any losses, costs or expenses incurred by You or a User as a result of a delay in or failure to send an email;\n4.1.5 following completion of the Instruction by a User, We shall store the User\u2019s Data in the Access EDD Database. If We are responsible for processing the Direct Debit on Your behalf pursuant to a Direct Debit Managed Services Agreement, We will download and import the Data into the Access EDD Database to setup the Direct Debit on Your behalf in accordance with the terms of such Direct Debit Managed Services Agreement. We shall set up the Direct Debit within three Business Days following the date the User correctly completed the Instruction;\n4.1.6 subject to the terms of this Agreement, make the Data available for export to You. We will supply You with a secure login to access and download the Instructions via a SSL connection which will secure and encrypt the Data; and\n4.1.7 process the Data solely in accordance with the terms of this Agreement (including Appendix 1) and for no other purpose;\n4.1.8 observe the BACS Rules throughout the term of this Agreement and seek authorisation of all the Paperless Direct Debit scripts however it is ultimately the responsibility of the Service User to ensure these are approved by Your Sponsoring Bank;\n4.1.9 if requested by You in writing, ask Users to consider signing Gift Aid authorisations (where appropriate) in Your favour, which shall be in an form provided by You;\n4.1.10 use its reasonable endeavours to deal appropriately with all members of the public and deal promptly with any complaints. We shall notify You in writing of any complaints received by it or its Sub-contractors relating to Users or potential Users within 2 Business Days of becoming aware of the complaint and report to You in writing on any action taken or to be taken by Us in respect of a complaint with 5 Business Days of Us becoming aware of the complaint,\n4.1.11 not knowingly do anything to bring You into disrepute; and\n4.1.12 provide the security and archiving services set out in clauses 8 and 9 of this Agreement.", "snippet_links": [{"key": "provide-a", "type": "definition", "offset": [6, 15]}, {"key": "hosting-infrastructure", "type": "definition", "offset": [23, 45]}, {"key": "complete-instructions", "type": "clause", "offset": [95, 116]}, {"key": "for-the-user", "type": "definition", "offset": [141, 153]}, {"key": "name-and-logo", "type": "clause", "offset": [270, 283]}, {"key": "agreed-between-the-parties", "type": "clause", "offset": [305, 331]}, {"key": "in-writing", "type": "clause", "offset": [332, 342]}, {"key": "in-addition", "type": "clause", "offset": [378, 389]}, {"key": "the-bank", "type": "clause", "offset": [428, 436]}, {"key": "sort-code", "type": "definition", "offset": [437, 446]}, {"key": "account-number", "type": "definition", "offset": [451, 465]}, {"key": "by-the-user", "type": "clause", "offset": [478, 489]}, {"key": "time-basis", "type": "clause", "offset": [500, 510]}, {"key": "option-to", "type": "clause", "offset": [798, 807]}, {"key": "postal-address", "type": "definition", "offset": [831, 845]}, {"key": "following-the", "type": "definition", "offset": [974, 987]}, {"key": "address-details", "type": "clause", "offset": [1050, 1065]}, {"key": "correct-and-complete", "type": "definition", "offset": [1070, 1090]}, {"key": "provided-that", "type": "clause", "offset": [1092, 1105]}, {"key": "complete-the", "type": "clause", "offset": [1195, 1207]}, {"key": "all-users", "type": "clause", "offset": [1256, 1265]}, {"key": "completion-of-the", "type": "clause", "offset": [1358, 1375]}, {"key": "email-address", "type": "definition", "offset": [1392, 1405]}, {"key": "delivery-of", "type": "clause", "offset": [1463, 1474]}, {"key": "subject-to-clause-16", "type": "clause", "offset": [1491, 1511]}, {"key": "schedule-1", "type": "definition", "offset": [1513, 1523]}, {"key": "these-terms-and-conditions", "type": "clause", "offset": [1527, 1553]}, {"key": "be-responsible", "type": "clause", "offset": [1568, 1582]}, {"key": "expenses-incurred", "type": "clause", "offset": [1618, 1635]}, {"key": "failure-to", "type": "clause", "offset": [1682, 1692]}, {"key": "following-completion", "type": "clause", "offset": [1714, 1734]}, {"key": "access-edd-database", "type": "definition", "offset": [1803, 1822]}, {"key": "responsible-for-processing", "type": "clause", "offset": [1834, 1860]}, {"key": "direct-debit", "type": "definition", "offset": [1865, 1877]}, {"key": "pursuant-to-a", "type": "definition", "offset": [1893, 1906]}, {"key": "managed-services-agreement", "type": "definition", "offset": [1920, 1946]}, {"key": "in-accordance-with", "type": "definition", "offset": [2055, 2073]}, {"key": "terms-of-this-agreement", "type": "clause", "offset": [2279, 2302]}, {"key": "data-available", "type": "clause", "offset": [2313, 2327]}, {"key": "encrypt-the-data", "type": "clause", "offset": [2469, 2485]}, {"key": "appendix-1", "type": "clause", "offset": [2579, 2589]}, {"key": "no-other-purpose", "type": "clause", "offset": [2599, 2615]}, {"key": "bacs-rules", "type": "definition", "offset": [2635, 2645]}, {"key": "the-term-of-this-agreement", "type": "clause", "offset": [2657, 2683]}, {"key": "the-service-user", "type": "definition", "offset": [2796, 2812]}, {"key": "to-ensure", "type": "clause", "offset": [2813, 2822]}, {"key": "approved-by", "type": "definition", "offset": [2833, 2844]}, {"key": "sponsoring-bank", "type": "definition", "offset": [2850, 2865]}, {"key": "requested-by", "type": "definition", "offset": [2876, 2888]}, {"key": "gift-aid", "type": "definition", "offset": [2935, 2943]}, {"key": "where-appropriate", "type": "definition", "offset": [2960, 2977]}, {"key": "reasonable-endeavours", "type": "definition", "offset": [3053, 3074]}, {"key": "the-public", "type": "definition", "offset": [3117, 3127]}, {"key": "received-by", "type": "definition", "offset": [3216, 3227]}, {"key": "relating-to", "type": "definition", "offset": [3254, 3265]}, {"key": "business-days-of", "type": "clause", "offset": [3300, 3316]}, {"key": "report-to", "type": "definition", "offset": [3353, 3362]}, {"key": "action-taken", "type": "clause", "offset": [3385, 3397]}, {"key": "in-respect-of", "type": "clause", "offset": [3419, 3432]}, {"key": "security-and", "type": "clause", "offset": [3590, 3602]}, {"key": "archiving-services", "type": "clause", "offset": [3603, 3621]}, {"key": "set-out", "type": "definition", "offset": [3622, 3629]}, {"key": "clauses-8", "type": "clause", "offset": [3633, 3642]}], "size": 17, "hash": "4ab26df82abaccdf22bd2d39e8aadb34", "id": 2}, {"samples": [{"hash": "k82qios80Cb", "uri": "/contracts/k82qios80Cb#we-shall", "label": "Tenancy Agreement", "score": 24.3730321697, "published": true}, {"hash": "wGCgOHWUWw", "uri": "/contracts/wGCgOHWUWw#we-shall", "label": "Tenancy Agreement", "score": 24.3018480493, "published": true}, {"hash": "jN7KOgqYw3j", "uri": "/contracts/jN7KOgqYw3j#we-shall", "label": "Tenancy Agreement", "score": 23.6789869952, "published": true}], "snippet": "3.1.1 Provide you with the current listed drinks list.\n3.1.2 Use reasonable endeavours to supply or procure the supply to you of such quantities of tied drinks that are listed drinks as you may require and be ready and able to pay for.\n3.1.3 Sell you tied drinks at our prices as normally charged by us to tenanted public houses less a discount which will be set by us. The discount will not be less than:\n(i) The OBV discount in relation to draught beer and draught cider which is brewed by us or a group company (or such other party as we nominate);\n(ii) The OBV discount in relation to packaged cider which is brewed by us or a group company (or such other party as we nominate); and\n(iii) The non OBV discount in relation to draught beer and draught cider which is not brewed by us or a group company (or such other party as we nominate); and in each case supplied to you by us (or such other party as we nominate). For the avoidance of doubt the OBV discount and the non OBV discount referred to in clause 3.1.3 (i) and (iii) above relate to draught beer and cider only and do not apply to packaged beer or cider.", "snippet_links": [{"key": "the-current", "type": "clause", "offset": [23, 34]}, {"key": "reasonable-endeavours", "type": "definition", "offset": [65, 86]}, {"key": "tied-drinks", "type": "definition", "offset": [148, 159]}, {"key": "pay-for", "type": "clause", "offset": [227, 234]}, {"key": "our-prices", "type": "clause", "offset": [266, 276]}, {"key": "in-relation-to", "type": "clause", "offset": [427, 441]}, {"key": "a-group-company", "type": "definition", "offset": [498, 513]}, {"key": "other-party", "type": "definition", "offset": [523, 534]}, {"key": "packaged-cider", "type": "definition", "offset": [589, 603]}, {"key": "non-obv-discount", "type": "definition", "offset": [697, 713]}, {"key": "each-case", "type": "definition", "offset": [850, 859]}, {"key": "for-the-avoidance-of-doubt", "type": "clause", "offset": [920, 946]}, {"key": "in-clause", "type": "clause", "offset": [1001, 1010]}, {"key": "relate-to", "type": "definition", "offset": [1037, 1046]}, {"key": "packaged-beer", "type": "definition", "offset": [1095, 1108]}], "size": 6, "hash": "d3b4bcbcb787f80d1cf7a637e57cbe51", "id": 3}, {"samples": [{"hash": "1QIjVvnIpg0", "uri": "/contracts/1QIjVvnIpg0#we-shall", "label": "Nursery School Agreement", "score": 27.3226131447, "published": true}, {"hash": "iJUvQgtyyF4", "uri": "/contracts/iJUvQgtyyF4#we-shall", "label": "Nursery School Agreement", "score": 24.6920029002, "published": true}], "snippet": "Make available suitable premises and qualified staff for the Nursery.", "snippet_links": [{"key": "make-available", "type": "definition", "offset": [0, 14]}, {"key": "suitable-premises", "type": "clause", "offset": [15, 32]}, {"key": "qualified-staff", "type": "clause", "offset": [37, 52]}, {"key": "the-nursery", "type": "clause", "offset": [57, 68]}], "size": 2, "hash": "29a3679e268d96a61c38bb000e051f89", "id": 4}, {"samples": [{"hash": "dY7tF3zbNjb", "uri": "/contracts/dY7tF3zbNjb#we-shall", "label": "Customer Terms & Conditions", "score": 32.2943786357, "published": true}, {"hash": "gmhmJQzOyGU", "uri": "/contracts/gmhmJQzOyGU#we-shall", "label": "Customer Terms & Conditions", "score": 26.40862423, "published": true}], "snippet": "3.3.1.1 provide customer services to You at no additional charge if You contact Us during office hours on \u2587\u2587\u2587\u2587\u2587@\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587; and\n3.3.1.2 use reasonable efforts to make the Tutor Engagement Service available 24 hours a day, 7 days a week, except for:\n3.3.1.2.1 planned downtime (We will always try give You at least 8 hours\u2019 prior notice via the App and/or the contact e-mail in Your Account Details) and which \u2587\u2587\u2587\u2587\u2587\u2587 shall schedule to the extent reasonably practicable during the weekend hours from 6:00 p.m. Friday to 3:00 a.m. GMT/BST Monday); or\n3.3.1.2.2 any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes , computer, telecommunications, Internet service provider or hosting facility failures or delays involving hardware, software or power systems not within Our possession or reasonable control, and denial of service attacks.", "snippet_links": [{"key": "customer-services", "type": "definition", "offset": [16, 33]}, {"key": "additional-charge", "type": "clause", "offset": [47, 64]}, {"key": "contact-us", "type": "clause", "offset": [72, 82]}, {"key": "during-office-hours", "type": "clause", "offset": [83, 102]}, {"key": "reasonable-efforts", "type": "definition", "offset": [140, 158]}, {"key": "a-day", "type": "definition", "offset": [215, 220]}, {"key": "a-week", "type": "definition", "offset": [229, 235]}, {"key": "planned-downtime", "type": "definition", "offset": [259, 275]}, {"key": "prior-notice", "type": "clause", "offset": [323, 335]}, {"key": "the-app", "type": "clause", "offset": [340, 347]}, {"key": "account-details", "type": "definition", "offset": [382, 397]}, {"key": "to-the-extent", "type": "clause", "offset": [431, 444]}, {"key": "weekend-hours", "type": "clause", "offset": [479, 492]}, {"key": "caused-by", "type": "clause", "offset": [577, 586]}, {"key": "circumstances-beyond-our-reasonable-control", "type": "definition", "offset": [587, 630]}, {"key": "including-without-limitation", "type": "clause", "offset": [632, 660]}, {"key": "acts-of-god", "type": "definition", "offset": [662, 673]}, {"key": "civil-unrest", "type": "definition", "offset": [721, 733]}, {"key": "acts-of-terror", "type": "definition", "offset": [735, 749]}, {"key": "internet-service-provider", "type": "clause", "offset": [791, 816]}, {"key": "hosting-facility", "type": "clause", "offset": [820, 836]}, {"key": "power-systems", "type": "clause", "offset": [888, 901]}, {"key": "denial-of-service-attacks", "type": "clause", "offset": [955, 980]}], "size": 2, "hash": "7123e9b87cb2dd55d71310cb0df0d352", "id": 5}, {"samples": [{"hash": "aPWYQ5wCfXM", "uri": "/contracts/aPWYQ5wCfXM#we-shall", "label": "Cloud Services Agreement", "score": 25.052019165, "published": true}], "snippet": "5.1.1 prioritise all Support Requests based on a reasonable assessment of the severity level of the problem reported; and\n5.1.2 use all reasonable endeavours to respond to all Support Requests in accordance with the responses and response times specified in the table set out below: 1 Complete Software. failure of the Less than 2 hours within the Support Hours Less than 1 Business Day 2 Failure of one or more components of the Software. Less than 8 hours within the Support Hours Less than 3 Business Days 3 Failure of a non-critical function, which has no significant effect on the operation of the Software. Less than 1 Business Day Less than 5 Business Days 4 Any failure that has minimal effect on the Software, requests for information, or requests for enhancements to the Software. Less than 2 Business Days As Appropriate", "snippet_links": [{"key": "support-requests", "type": "clause", "offset": [21, 37]}, {"key": "based-on", "type": "clause", "offset": [38, 46]}, {"key": "assessment-of-the", "type": "clause", "offset": [60, 77]}, {"key": "severity-level", "type": "definition", "offset": [78, 92]}, {"key": "the-problem", "type": "clause", "offset": [96, 107]}, {"key": "all-reasonable-endeavours", "type": "definition", "offset": [132, 157]}, {"key": "respond-to", "type": "definition", "offset": [161, 171]}, {"key": "in-accordance-with", "type": "definition", "offset": [193, 211]}, {"key": "response-times", "type": "definition", "offset": [230, 244]}, {"key": "set-out", "type": "definition", "offset": [268, 275]}, {"key": "failure-of-the", "type": "clause", "offset": [304, 318]}, {"key": "support-hours", "type": "definition", "offset": [348, 361]}, {"key": "day-2", "type": "definition", "offset": [383, 388]}, {"key": "business-days", "type": "clause", "offset": [495, 508]}, {"key": "a-non", "type": "clause", "offset": [522, 527]}, {"key": "critical-function", "type": "definition", "offset": [528, 545]}, {"key": "operation-of-the-software", "type": "clause", "offset": [586, 611]}, {"key": "requests-for-information", "type": "clause", "offset": [719, 743]}], "size": 2, "hash": "e1b0260a78d4ec7dbdcd0b1c97dd53a5", "id": 6}, {"samples": [{"hash": "l9VN60Tk3gf", "uri": "/contracts/l9VN60Tk3gf#we-shall", "label": "Software License Agreement", "score": 28.3681326925, "published": true}], "snippet": "3.1.1 taking into account the nature of the Processing, assist you by appropriate technical and organisational measures, insofar as this is possible, for the fulfilment of your obligation to respond to requests from individuals for exercising Data Subjects\u2019 rights; and\n3.1.2 taking into account the nature of the Processing, and the information available to us, provide reasonable assistance to you in ensuring compliance with your obligations relating to:\n3.1.2.1 notifications to Supervisory Authorities;\n3.1.2.2 prior consultations with Supervisory Authorities;\n3.1.2.3 communication of any breach to Data Subjects; and\n3.1.2.4 privacy impact assessments.", "snippet_links": [{"key": "nature-of-the-processing", "type": "clause", "offset": [30, 54]}, {"key": "appropriate-technical-and-organisational-measures", "type": "clause", "offset": [70, 119]}, {"key": "respond-to-requests-from-individuals", "type": "clause", "offset": [191, 227]}, {"key": "data-subjects", "type": "clause", "offset": [243, 256]}, {"key": "available-to", "type": "definition", "offset": [346, 358]}, {"key": "assistance-to", "type": "clause", "offset": [382, 395]}, {"key": "compliance-with", "type": "definition", "offset": [412, 427]}, {"key": "your-obligations", "type": "definition", "offset": [428, 444]}, {"key": "relating-to", "type": "definition", "offset": [445, 456]}, {"key": "supervisory-authorities", "type": "clause", "offset": [483, 506]}, {"key": "prior-consultations", "type": "clause", "offset": [516, 535]}, {"key": "communication-of", "type": "clause", "offset": [574, 590]}, {"key": "privacy-impact-assessments", "type": "clause", "offset": [632, 658]}], "size": 1, "hash": "0731ea1fe4219820f62a6cc6901b0055", "id": 7}, {"samples": [{"hash": "gDgZTN4N6ff", "uri": "/contracts/gDgZTN4N6ff#we-shall", "label": "Licence Agreement", "score": 34.4433363703, "published": true}], "snippet": "7.7.1 not permit any processing of Protected Data by any agent, subcontractor or other third party (except its or its Sub-Processors\u2019 own employees in the course of their employment that are subject to an enforceable obligation of confidence with regards to the Protected Data) without the written authorisation of the Licensee;\n7.7.2 prior to the relevant Sub-Processor carrying out any processing activities in respect of the Protected Data, appoint each Sub-Processor under a written contract containing the minimum terms required by the Data Protection Legislation (including those relating to sufficient guarantees to implement appropriate technical and organisational measures) that is enforceable by us;\n7.7.3 remain fully liable to the Licensee under this Licence for all the acts and omissions of each Sub-Processor as if they were its own; 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