Common use of WARRANTY – SERVICES Clause in Contracts

WARRANTY – SERVICES. Should any failure to conform to the warranty appear within the applicable warranty period (or 30 days after shipment for equipment accessories), Buyer must promptly notify Leica in writing. Within a reasonable time thereafter and subject to the other provisions herein, Leica will make the necessary repairs at its expense after confirmation that the non-conforming goods were stored, installed, maintained and used in accordance with its recommendations, accompanying documentation, published specifications and standard industry practice. Warranty services will be performed at the location of the goods if services cannot be provided remotely or equipment is not a depot repair product which must be shipped to Leica for repair. Buyer will ship the goods at Leica’s expense to Leica for repair and/or replacement after obtaining a valid Return Material Authorization number. Warranty services will be performed during Leica’s local business hours. After-hours service may be available upon request at an additional charge. While commercially reasonable efforts will be made to render services promptly, Leica makes no guarantees for response times or uptime.