Common use of Waiver and Severability Clause in Contracts

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo School District No. 006 elects to contract for: Fiscal Services Board approval date: June 27, 2023 _ OR NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Printed Name Everett , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 2 contracts

Samples: files.nwesd.org, www.mukilteoschools.org

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Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Riverview School District No. 006 407 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 06/27/2023 _ OR NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 7/7/2023 7/7/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxx Xxxxx Printed Name Everett Xxxxxx , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Enumclaw School District No. 006 216 elects to contract for: Fiscal Full Services Board approval date: June 27May 20, 2023 _ 2019 OR NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 M.N. E-SIGNED by Xxxx Xxxxxx July 08, 2019 E-SIGNED by Xxxxx Xxxxxxxx July 08, 2019 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxxx X. Xxxxxx Xxxxxxxxx Printed Name Everett , Washington King (County) , Washington Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Xxxxxxxxxx X.X. Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 xxxxx@xxxxx.xxx Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX WSIPC provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Whatcom Intergenerational High School District No. 006 902 elects to contract for: Fiscal Services Full Board approval date: June 27, 2023 _ 4/21/2020 OR NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 E-SIGNED by Xxxxx Xxxxxxx on 2020-04-27 20:08:05 GMT April 27, 2020 E-SIGNED by Xxxxx Xxxxxxxx on 2020-04-27 20:12:49 GMT April 27, 2020 (Superintendent SignatureXxxxx Xxxxxxx, CEO) (Date) Xxxxx Xxxxxxx Printed Name Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Printed Name Everett , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: L.L. Whatcom (County) , Washington Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.Support

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Lake Xxxxxxx School District No. 006 004 elects to contract for: for (check one): Fiscal Services Board approval date: June 27, 2023 _ OR NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 ( ) Student Services ( ) Full Services ( X (Superintendent Signature) Super" tendent Signat 5·�·/7 �.-- - - _ixk- (Date) Xxxxx Xxxxxxxx/1 Printed Narrle‌ _(C___o2fl____un--+--'-"-""ty)o_ -=-.m............(5fl , Superintendent (Date) Washington‌ NWRDC 2017-2018 FTE FEES NWRDC Software Support Services XXXXX Software Licensing Fiscal Only $13.63 $18.14 Student Only $15.56 $10.88 Full Service $24.52 $18.14 Total FTE Fee‌‌‌‌ $31.77‌‌‌ $26.44‌‌‌ $42.66‌‌‌ Northwest Educational Service District 189 Xx. Regional Data Center 0000 X. Xxxxxx Xxxxxxxxx Printed Name Everett Xxxx, Washington (County) Skagit CountyXxxxxxx, Washington NWESD Internal Approvals: Fiscal: Program Manager: XX 00000 Phone 000-000-0000 Fax 000-000-0000 Appendix A Software and Systems - Systems: Services and Support NWRDC Services 2017-2018 Contract Year The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business)Services, Student Services or Full Services (both)Services, which means Fiscal/HR and Student Services. Service Requests To request support during Normal Support HoursSOFTWARE Delivery XXXXX, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with NWRDC, will ensure the utilization of software XXXXX provides complies with state reporting, budgeting, and personnel retirement requirements. XXXXX will install the Software at a site hosted by XXXXX. All software modules supported under this Agreement by both XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation and NWRDC assumes responsibility are documented in Addendum I as follows:‌ Financial Management and cost Human Resources (FMS) Services • FISCAL PRODUCT LINE‌ • HUMAN RESOURCES PRODUCT LINE‌ • CROSS APPLICATION PRODUCTS‌ • OTHER PRODUCTS‌ Student Management System (SMS) Services • SPECIAL PROGRAMS PRODUCT LINE‌ • STUDENT PRODUCT LINE‌ • CROSS APPLICATION PRODUCTS‌ • OTHER PRODUCTS‌ Software as a Service (Saas) Modules The Cooperative may provide additional software and services to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added serviceenhance or supplement WSIPC's standard offerings. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district costs for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used these services are often in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs addition to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) supportnormal FTE fee.

Appears in 1 contract

Samples: Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Enumclaw School District No. 006 216 elects to contract for: Fiscal Full Services Board approval date: June 27July 24, 2023 _ OR NA NA N/A N/A Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 7/25/2023 7/25/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxx Xxxxx Printed Name Everett King , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Skykomish School District No. 006 404 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 06/28/2023 _ OR NA NA 00 06/28/2023 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 7/21/2023 7/21/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxx Printed Name Everett Xxxxxx Xxxxx , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Snohomish School District No. 006 201 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 6/28/23 _ OR NA NA 2/22/23 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 6/29/2023 6/29/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxxxx Printed Name Everett Snohomish , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Mt. Xxxxxx School District No. 006 320 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 06/21/2023 _ OR NA NA N/A N/A Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 6/23/2023 6/23/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxxxx Printed Name Everett Mount Xxxxxx (Skagit) , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Saint Xxxxxx School School District No. 006 094 elects to contract for: Fiscal Student Services 8/25/2023 Board approval date: June 27, 2023 _ OR NA NA Resolution number 1 and date_ date_8/25/2023 , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 8/25/2023 8/25/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxx Xxxxxx Xxxxxxxxx Printed Name Everett Skagit County, Washington King , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Snoqualmie Valley School District No. 006 410 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 6/29/2023 _ OR NA NA 879 6/29/2023 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 7/11/2023 7/11/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxx Xxxxxxxxxxx Printed Name Everett King , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo School District No. 006 Puget Sound ESD 121 elects to contract for: Fiscal Services Board approval date: June 27, 2023 _ OR NA NA 2 Resolution number and date_ , of board delegation of date authority to sign interlocal agreements. 7/18/2023 7/19/2023 8/26/2022 6/15/2022 , of board delegation of 8/27/2022 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxx Printed Name Everett KING , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work continuework • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-drop‐ off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo School District No. 006 Northwest ESD189 elects to contract for: Fiscal Services Board approval date: June 27, 2023 _ OR NA NA Resolution number 2016-04 and date_ date 05/23/2016 , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 X.X. E-SIGNED by Xxxxx Xxxxxxxx on 2021-08-25 01:44:48 GMT August 25, 2021 E-SIGNED by Xxxxx Xxxxxxxx on 2021-08-25 01:44:05 GMT August 25, 2021 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx L.L. Xxxxx Xxxxxxxx Printed Name Everett Skagit , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work • continuework  Data is corrupt Financial controls are impaired System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-drop‐ off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Concrete School District No. 006 011 elects to contract for: Fiscal Full Services Board approval date: June 27xxx 00, 2023 0000 _ OR NA A NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 ______________ _______________ 7/27/2023 7/27/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx _rrie Xxxxxxxxx Printed Name Everett kagit , Washington pprov _____ ____ (County) Skagit County, Washington NWESD Internal ApprovalsA als: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Page 1 of 6 Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: www.concrete.k12.wa.us

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Xxxxxxx School District No. 006 015 elects to contract for: Fiscal Services Board approval date: June 27, 2023 _ OR NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 6/10/2022 6/10/2022 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxx Xxxxxx Xxxxxxxxx Printed Name Everett Snohomish , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo School District No. 006 Puget Sound ESD 121 elects to contract for: Fiscal Services Board approval date: June 27, 2023 _ OR NA NA Resolution number 718 and date_ date 6/20/12 , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 I.M. E-SIGNED by Xxxx Xxxxx on 2021-08-24 18:07:07 GMT August 24, 2021 E-SIGNED by Xxxxx Xxxxxxxx on 2021-08-25 01:46:16 GMT August 25, 2021 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx L.L. Xxxx X. Xxxxx Printed Name Everett King , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work • continuework  Data is corrupt Financial controls are impaired System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-drop‐ off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Riverview School District No. 006 407 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 _ 08/13/2019 OR NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 S.B. E-SIGNED by Dr. Xxxxxxx Xxxxx August 20, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 20, 2019 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxxxx X. Smith Printed Name Everett , Washington KIng (County) , Washington Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Xxxxxxxxxx X.X. Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 xxxxx@xxxxx.xxx Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Xxxxx Island School District No. 006 144 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 _ OR NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 J.N. E-SIGNED by Xxxxx Xxxxxxxx September 30, 2019 E-SIGNED by Xxxxx Xxxxxxxx October 01, 2019 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxxx Printed Name Everett , Washington San Xxxx (County) , Washington Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Xxxxxxxxxx X.X. Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 xxxxx@xxxxx.xxx Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Fife School District No. 006 417 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 _ 08/26/2019 OR NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 5/25/2022 5/25/2022 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxx Xxxxxx Xxxxxxxxx Printed Name Everett Xxxxxx , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support. Additional Services Districts may contract with the NWRDC for special projects, which are not covered in the above services. Such services shall be provided under the policy and rates adopted by NWESD and based on the availability of staff. For more information visit our website at xxxxx://xxx.xxxxx.xxx/business‐team/contract‐business‐services/. XXXXX Services SYSTEM AVAILABILITY Normal: Monday – Friday; 6:00 AM – 6:00 PM Defined as primary school district work hours during which no elective downtime is done by XXXXX. Evening/Weekend/XXXXX Holiday: Monday‐Friday; 6:00 PM – 11:00 PM; Weekends: 6:00 AM – 11:00 PM Defined as hours during which elective downtime can be scheduled with one week’s notice. End‐ users can access the application. Individual components of a redundant group may be unavailable. Approval is required by the NWRDC Director and XXXXX Operations department heads. Advance communication will be sent to the NWRDC Director and XXXXX Operations departments. At the conclusion of downtime, communication will be sent to this same group.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Lakewood School District No. 006 306 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 _ OR NA NA Resolution number 09-18 and date_ date 12/05/2018 , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 S.P. E-SIGNED by Xxxxx Xxxxxxx September 11, 2019 E-SIGNED by Xxxxx Xxxxxxxx September 11, 2019 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxx X. Xxxxxxx Printed Name Everett , Washington Snohomish County (County) , Washington Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Xxxxxxxxxx X.X. Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 xxxxx@xxxxx.xxx Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX WSIPC provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo School District No. 006 Puget Sound ESD121 elects to contract for: Fiscal Services Board approval date: June 27, 2023 _ 07/12/2023 OR NA NA Resolution number !1 and date_ date 07/12/2023 , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 9/12/2023 9/12/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxx Printed Name Everett King , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ xxxxx://xxx.xxxxx.xxx/business‐team/ Student Support Team 000-000-0000 425‐349‐6570 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ xxxxx://xxx.xxxxx.xxx/student‐team/ Print Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ xxxxx://xxx.xxxxx.xxx/operations‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: resources.finalsite.net

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Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Darrington School District No. 006 330 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 _ 7/23/19 OR NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 M.B. E-SIGNED by Xx. Xxxx Xxxxx August 14, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 14, 2019 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxx, Superintendent Printed Name Everett Skagit County, Washington Xxxxxxxxxx X.X. Snohomish (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 xxxxx@xxxxx.xxx Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Xxxxxx-Xxxxxx Lake School District No. 006 320 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 7/12/2023 _ OR NA NA 7/12/2023 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxx Printed Name Everett Xxxxxx , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: resources.finalsite.net

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Renton School District No. 006 403 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 _ 08/14/2019 OR NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 S.K. E-SIGNED by Xx. Xxxxxx Xxxxxxxxxx August 20, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 20, 2019 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxxxxxxx Printed Name Everett , Washington King (County) , Washington Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Xxxxxxxxxx X.X. Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 xxxxx@xxxxx.xxx Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Renton School District No. 006 403 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 07/12/2023 _ OR NA NA N/A N/A Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 7/24/2023 7/24/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxxxxxxx Printed Name Everett King , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo School District No. 006 Northwest ESD189 elects to contract for: Fiscal Services Board approval date: June 27, 2023 _ OR NA NA 2016-04 5/23/2016 Resolution number and date_ , of board delegation of date authority to sign interlocal agreements. 7/18/2023 7/19/2023 8/26/2022 , of board delegation of 8/26/2022 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxxx Printed Name Everett Skagit , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work continuework • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-drop‐ off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Lakewood School District No. 006 306 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 NA _ OR NA NA July 17, 2019 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 6/16/2023 6/16/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxx Printed Name Everett Snohomish , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Nooksack Valley School District No. 006 506 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 8/17/2023 _ OR NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 8/30/2023 8/30/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxx Xxxxxx Xxxxxxxxx Printed Name Everett Whatcom , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Lake Xxxxxxx School District No. 006 004 elects to contract for: for (check one): Fiscal Services Board approval date: June 27, 2023 _ OR NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 ( ) Student Services ( ) Full Services ( X (Superintendent Signature) Super" tendent Signat 5·�·/7 �.-- - - _ixk- (Date) Xxxxx Xxxxxxxx/1 Printed Narrle‌ _(C___o2fl____un--+--'-"-""ty)o_ro-=-.m............(5fl , Superintendent (Date) Washington‌ NWRDC 2017-2018 FTE FEES NWRDC Software Suppon Services XXXXX Software Licensing Fiscal Only $13.63 $18.14 Student Only $15.56 $10.88 Full Service $24.52 $18.14 Total FTE Fee‌‌‌‌ $31.77‌‌‌ $26.44‌‌‌ $42.66‌‌‌ Northwest Educational Service District 189 Xx. Regional Data Center 0000 X. Xxxxxx Xxxxxxxxx Printed Name Everett Xxxx, Washington (County) Skagit CountyXxxxxX, Washington NWESD Internal ApprovalsXX 00000 Phone 000-000-0000 Fax 000-000-0000 Appendix Soffiware and Systems: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services SuppoJ 2017-2018 Contract Year The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business)Services, Student Services or Full Services (both)Services, which means Fiscal/HR and Student Services. Service Requests To request support during Normal Support HoursSOFTWARE Delivery XXXXX, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with NWRDC, will ensure the utilization software XXXXX provides complies with state reporting, budgeting, and personnel retirement requirements. XXXXX will install the Software at a site hosted by XXXXX. All so2ware modules supported under this Agreement by both XXXXX and NWRDC are documented in Addendum I as follows:‌ Financial Management and Human Resources (FMS) Services • FISCAL PRODUCT LINE‌ • HUMAN RESOURCES PRODUCT LINE‌ • CROSS APPLICATION PRODUCTS‌ • OTHER PRODUCTS‌ Student Management System (SMS) Services • SPECIAL PROGRAMS PRODUCT LINE‌ • STUDENT PRODUCT LINE‌ • CROSS APPLICATION PRODUCTS‌ • OTHER PRODUCTS‌ Software as a Service (Saas) Modules The Cooperative may provide additional souware and services to enhance or supplement WSIPC's standard offierings. The costs for these services are often in addition to the normal FTE fee. WarranG XXXXX warrants that upon delivery by XXXXX: (a) the Sotware will perform substantially in accordance with its written specifications established by XXXXX; and (b) the Software does not infringe any X.Xx patent or copyright. XXXXX does not warrant that the Souware is free from bugs, errors or omissions. The exclusive warranties set forth in this paragraph apply only to the latest release of such items of So1ware incorporating all corrections, updates, enhancements and modifications made available by XXXXX. Performance Remedy As Licensee's exclusive remedy and WSIPC's entire liability, if any Software subject to the warranty set forth in Addendum I fails to comply with the warranty set foЛh XXXXX will use reasonable efforts to correct the noncompliance (e.g., by furnishing an update, new release, enhancement or modification of the noncomplying Software); provided that (i) Licensee notifies XXXXX provided softwareof the noncompliance and (ii) XXXXX is able to reproduce the noncompliance on the hardware for which the Software was designed. When If after the District contracts with outside consultantsexpenditure of such reasonable efforts and the expiration of a reasonable time period XXXXX is unable to correct any such noncompliance, it is recommended XXXXX will refund to Licensee a pro rata portion of the license fee paid by Licensee during the then current Year ťor that these consultants attend relevant trainingportion of the Software found to be noncomplying. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points Such refund will be billed for this added service. The District may elect in full satisfaction of all claims of Licensee relating to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) supportsuch noncompliance.

Appears in 1 contract

Samples: Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Oak Harbor School District No. 006 201 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 _ OR NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Skagit County, Washington Printed Name Everett , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: s3.amazonaws.com

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Lummi Nation School District No. 006 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 _ 06/13/22 OR NA NA 7/25/2022 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 (Superintendent Ed. Director Signature) (Date) Xxxxxx Xxxxxx Printed Name Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Skagit County, Washington Xxxxxx Xxxxxxxxx Printed Name Everett Xxxxxx , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work continuework • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-drop‐ off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Sultan School District No. 006 311 elects to contract for: Fiscal Services Board approval date: June 27, 2023 09/25/2023 _ OR NA NA N/A N/A Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 9/26/2023 9/26/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxx Xxxxxxx Printed Name Everett Snohomish , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Bellingham School District No. 006 501 elects to contract for: Fiscal Full Services Board approval date: June 27, 2023 09/14/2023 _ OR NA NA n/a n/a Resolution number and date_ , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 9/15/2023 9/15/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxx Printed Name Everett Whatcom , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: files.nwesd.org

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Mukilteo Xxxxxxx School District No. 006 015 elects to contract for: Fiscal Services Board approval date: June 27, 2023 _ OR NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. 7/18/2023 7/19/2023 (Superintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Xx. Xxxxxx Xxxxxxxxx Printed Name Everett Skagit County, Xxxxxxxxxx X.X. , Washington (County) Skagit County, Washington NWESD Internal Approvals: Fiscal: Program Manager: Appendix A Software and Systems - Services and Support NWRDC Services The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Team 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ Student Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student 425‐349‐6570 xxxxxxxx@xxxxx.xxx Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ Operations Team 425-349-6666 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 xxxxx@xxxxx.xxx Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ Response Times NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Application Support Services NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. Data Transportation NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. Paper and Special Forms NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. Terminal Communications District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: resources.finalsite.net

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