{"component": "clause", "props": {"groups": [{"snippet": "Unless otherwise agreed by HP in writing, and for those offerings not delivered by HP Software, HP only provides support for the current version and the immediately preceding version of HP branded software, and provided that HP branded software is used with hardware or software included in HP-specified configurations at the specified version level. Version means a release of software that contains new features, enhancements, and/or maintenance updates, or for certain software, a collection of revisions packaged into a single entity and, as such, made available to our customers.", "snippet_links": [{"key": "agreed-by", "type": "definition", "offset": [17, 26]}, {"key": "in-writing", "type": "clause", "offset": [30, 40]}, {"key": "hp-software", "type": "definition", "offset": [83, 94]}, {"key": "current-version", "type": "clause", "offset": [129, 144]}, {"key": "hp-branded", "type": "definition", "offset": [186, 196]}, {"key": "and-provided-that", "type": "clause", "offset": [207, 224]}, {"key": "release-of-software", "type": "clause", "offset": [367, 386]}, {"key": "new-features", "type": "definition", "offset": [401, 413]}, {"key": "maintenance-updates", "type": "definition", "offset": [436, 455]}, {"key": "certain-software", "type": "clause", "offset": [464, 480]}, {"key": "available-to", "type": "definition", "offset": [557, 569]}], "samples": [{"hash": "x0gJ2oAoM4", "uri": "/contracts/x0gJ2oAoM4#version-support", "label": "Support Services Agreement", "score": 21.7241611481, "published": true}, {"hash": "7Jg95leM6kB", "uri": "/contracts/7Jg95leM6kB#version-support", "label": "Customer Terms", "score": 21.7241611481, "published": true}, {"hash": "60HT2KzwLMh", "uri": "/contracts/60HT2KzwLMh#version-support", "label": "Support Services Agreement", "score": 19.9308700562, "published": true}], "size": 6, "hash": "5d440d8d1385504b1b9bd4769869db12", "id": 1}, {"snippet": "Verint will provide Support hereunder for each Version of the Software for three (3) years after Verint discontinues the sales of licenses for that Version (\u201cEOS\u201d) (not including add-on license sales for existing installations of that Version). The EOS period commences when Verint announces that the next Version of the Software is now generally available.", "snippet_links": [{"key": "will-provide", "type": "clause", "offset": [7, 19]}, {"key": "the-software", "type": "definition", "offset": [58, 70]}, {"key": "the-sales", "type": "definition", "offset": [117, 126]}, {"key": "existing-installations", "type": "definition", "offset": [204, 226]}, {"key": "generally-available", "type": "definition", "offset": [337, 356]}], "samples": [{"hash": "9BfuyQ3D8l0", "uri": "/contracts/9BfuyQ3D8l0#version-support", "label": "Master Customer Agreement", "score": 31.1556339264, "published": true}, {"hash": "5T2uFxw6d2w", "uri": "/contracts/5T2uFxw6d2w#version-support", "label": "Service Agreement", "score": 28.7696647644, "published": true}, {"hash": "buDQptxWBct", "uri": "/contracts/buDQptxWBct#version-support", "label": "Service Agreement", "score": 28.2304039001, "published": true}], "size": 5, "hash": "50cf779a5aa517efc9c300216aabadca", "id": 2}, {"snippet": "(09/17) If the City elects not to install any Module, Software, or Product Upgrade, Contractor shall, at the City\u2019s request, maintain the ability to support up to two (2) earlier versions of the Product(s) in operation. Contractor shall provide the City with at least twelve (12) months\u2019 prior written notice, before discontinuing Maintenance in support of Product(s) currently in use by the City. After such discontinuation, the Contractor shall make available to the City the option of continued support upon payment of a fee that shall not exceed one hundred and ten percent (110%) of the annual Maintenance fee for the most current version of the component Product.", "snippet_links": [{"key": "product-upgrade", "type": "definition", "offset": [67, 82]}, {"key": "ability-to", "type": "definition", "offset": [138, 148]}, {"key": "in-operation", "type": "definition", "offset": [206, 218]}, {"key": "provide-the", "type": "clause", "offset": [237, 248]}, {"key": "prior-written-notice", "type": "clause", "offset": [288, 308]}, {"key": "maintenance-in", "type": "clause", "offset": [331, 345]}, {"key": "use-by-the-city", "type": "clause", "offset": [381, 396]}, {"key": "the-contractor-shall", "type": "clause", "offset": [426, 446]}, {"key": "to-the-city", "type": "definition", "offset": [462, 473]}, {"key": "the-option", "type": "clause", "offset": [474, 484]}, {"key": "continued-support", "type": "clause", "offset": [488, 505]}, {"key": "payment-of", "type": "clause", "offset": [511, 521]}, {"key": "annual-maintenance-fee", "type": "definition", "offset": [592, 614]}, {"key": "current-version", "type": "clause", "offset": [628, 643]}, {"key": "component-product", "type": "definition", "offset": [651, 668]}], "samples": [{"hash": "3zSqvchaeMm", "uri": "/contracts/3zSqvchaeMm#version-support", "label": "Contract for Goods and Services", "score": 27.377822876, "published": true}, {"hash": "jrrcipWzTwT", "uri": "/contracts/jrrcipWzTwT#version-support", "label": "Contract for Charging as a Service", "score": 26.786447525, "published": true}, {"hash": "bpJeAYuYhcw", "uri": "/contracts/bpJeAYuYhcw#version-support", "label": "Contract for Goods & Services", "score": 26.4852848053, "published": true}], "size": 4, "hash": "0156797b9da8053a8fc5fd1fbbd8be6d", "id": 3}, {"snippet": "11.2.1 Each Party agrees to keep the other reasonably informed, through the Development Working Team and/or the Joint Steering Committee, of any new product pipelines and advancements, obsolescence and discontinuation plans for its System or any component thereof.\n11.2.2 Beginning on [***], Beta Bionics agrees for the Term to use [***] to provide and support development of the Combined Platform with respect to any Minor Release or Major Release of its System or component thereof, which development activities will be conducted under, and pursuant to, the terms and conditions of the Development Agreement. The Parties acknowledge and agree that they intend that Beta Bionics will commercially launch a Combined Platform that works with the forthcoming G7 DexCom System. [***].\n11.2.3 Beginning on [***] each Party shall provide the other Party with at least [***] advance written notice with respect to a Major Release for any component of its System that would result in discontinuation or end-of-life of the current version of such component. Any such notice shall be treated as the releasing Party\u2019s Confidential Information until the releasing Party publicly announces that it is discontinuing its support of its then current System (or component thereof).", "snippet_links": [{"key": "each-party", "type": "definition", "offset": [7, 17]}, {"key": "agrees-to", "type": "clause", "offset": [18, 27]}, {"key": "development-working-team", "type": "definition", "offset": [76, 100]}, {"key": "the-joint-steering-committee", "type": "clause", "offset": [108, 136]}, {"key": "product-pipelines", "type": "definition", "offset": [149, 166]}, {"key": "plans-for", "type": "clause", "offset": [218, 227]}, {"key": "beginning-on", "type": "clause", "offset": [272, 284]}, {"key": "to-provide", "type": "clause", "offset": [338, 348]}, {"key": "and-support", "type": "clause", "offset": [349, 360]}, {"key": "development-of-the", "type": "clause", "offset": [361, 379]}, {"key": "with-respect-to", "type": "clause", "offset": [398, 413]}, {"key": "minor-release", "type": "definition", "offset": [418, 431]}, {"key": "release-of", "type": "clause", "offset": [441, 451]}, {"key": "development-activities", "type": "clause", "offset": [491, 513]}, {"key": "pursuant-to", "type": "definition", "offset": [543, 554]}, {"key": "the-development-agreement", "type": "clause", "offset": [584, 609]}, {"key": "the-parties-acknowledge-and-agree-that", "type": "clause", "offset": [611, 649]}, {"key": "dexcom-system", "type": "definition", "offset": [760, 773]}, {"key": "provide-the", "type": "clause", "offset": [825, 836]}, {"key": "other-party", "type": "clause", "offset": [837, 848]}, {"key": "advance-written-notice", "type": "definition", "offset": [869, 891]}, {"key": "current-version", "type": "clause", "offset": [1015, 1030]}, {"key": "releasing-party", "type": "definition", "offset": [1090, 1105]}, {"key": "confidential-information", "type": "definition", "offset": [1108, 1132]}, {"key": "current-system", "type": "clause", "offset": [1227, 1241]}], "samples": [{"hash": "hpZqCTuqu3Z", "uri": "/contracts/hpZqCTuqu3Z#version-support", "label": "Commercialization Agreement (Beta Bionics, Inc)", "score": 36.0143737793, "published": true}, {"hash": "dZT9m0aWUGA", "uri": "/contracts/dZT9m0aWUGA#version-support", "label": "Commercialization Agreement (Beta Bionics, Inc)", "score": 35.9568786621, "published": true}, {"hash": "bCFreVHni8g", "uri": "/contracts/bCFreVHni8g#version-support", "label": "Commercialization Agreement (Beta Bionics, Inc)", "score": 35.8227233887, "published": true}], "size": 3, "hash": "7e153ac24c63bdf52f940f11c54cb96c", "id": 4}, {"snippet": "Nuance will provide the foregoing Support for supported versions of the Nuance Software as identified in the Documentation.", "snippet_links": [{"key": "the-foregoing", "type": "definition", "offset": [20, 33]}, {"key": "supported-versions", "type": "definition", "offset": [46, 64]}, {"key": "nuance-software", "type": "definition", "offset": [72, 87]}], "samples": [{"hash": "gM9PcBKhrh7", "uri": "/contracts/gM9PcBKhrh7#version-support", "label": "Hosted Services Subscription Agreement", "score": 34.4785118103, "published": true}, {"hash": "7DNdd1OedXM", "uri": "/contracts/7DNdd1OedXM#version-support", "label": "Hosted Services Subscription Agreement", "score": 27.2669410706, "published": true}], "size": 2, "hash": "2923f32f8a702d2c0ccfbb57c464149e", "id": 5}, {"snippet": "(01/19) Contractor shall, at the City\u2019s request, maintain the ability to support up to two (2) earlier versions of the Goods or Services in operation. Contractor shall provide the City with at least twelve (12) months\u2019 prior written notice, before discontinuing Maintenance in support of Goods or Services currently in use by the City. After such discontinuation, the Contractor shall make available to the City the option of continued support upon payment of a fee that shall not exceed one hundred and ten percent (110%) of the annual Maintenance fee for the most current version of the Good or Service.", "snippet_links": [{"key": "ability-to", "type": "definition", "offset": [62, 72]}, {"key": "goods-or-services", "type": "definition", "offset": [119, 136]}, {"key": "in-operation", "type": "definition", "offset": [137, 149]}, {"key": "provide-the", "type": "clause", "offset": [168, 179]}, {"key": "prior-written-notice", "type": "clause", "offset": [219, 239]}, {"key": "maintenance-in", "type": "clause", "offset": [262, 276]}, {"key": "use-by-the-city", "type": "clause", "offset": [319, 334]}, {"key": "the-contractor-shall", "type": "clause", "offset": [364, 384]}, {"key": "to-the-city", "type": "definition", "offset": [400, 411]}, {"key": "the-option", "type": "clause", "offset": [412, 422]}, {"key": "continued-support", "type": "clause", "offset": [426, 443]}, {"key": "payment-of", "type": "clause", "offset": [449, 459]}, {"key": "annual-maintenance-fee", "type": "definition", "offset": [530, 552]}, {"key": "current-version", "type": "clause", "offset": [566, 581]}], "samples": [{"hash": "6yTMogo2Vng", "uri": "/contracts/6yTMogo2Vng#version-support", "label": "Price Agreement", "score": 27.8281993866, "published": true}, {"hash": "fIotTHcRMZq", "uri": "/contracts/fIotTHcRMZq#version-support", "label": "Price Agreement", "score": 27.5516777039, "published": true}], "size": 2, "hash": "cf05b3c0df7631bd4e6d15f0ad1e24a9", "id": 6}, {"snippet": "Speedment will provide Support Services for specific releases and versions of the Software as follows:\n(a) A three-place numbering scheme is used to designate released versions of the Software. The format is R.V.M, where \u2018R\u2019 indicates the release level, \u2018V\u2019 indicates the version level, and \u2018M\u2019 indicates the maintenance fix level. An example would be version 1.1.3. Often in referring to general product versions and releases, the maintenance level is omitted. For example, both 1.1.3 and 1.1.4 may sometimes be referred to as Version 1.1.b. Each Version will be supported for eighteen (18) months from the date the Version is initially released. Support for each Version is supplied via maintenance fixes. Speedment will fix errors only in the most current maintenance fix level of the Software. Customer Support will direct customers to existing fixes/patches and workarounds applicable to the reported case. Customer Support may direct customers to upgrade to a more current release / version / maintenance fix of the Software.\n(b) In the event that support for a version would normally expire under Section 6(a) and no later version has been released, support for the old version will be extended until the date that is thirty (30) days after the date on which a new version is released.\n(c) In the event that support for a version would normally expire under Section 6(a), and no further versions are planned, a product may be end-of-life. The decision to end-of-life any Software product will be announced to Customer twelve (12) months ahead of the date that support for all versions of such Software product will no longer be available.", "snippet_links": [{"key": "will-provide", "type": "clause", "offset": [10, 22]}, {"key": "services-for", "type": "clause", "offset": [31, 43]}, {"key": "specific-releases", "type": "clause", "offset": [44, 61]}, {"key": "the-software", "type": "definition", "offset": [78, 90]}, {"key": "numbering-scheme", "type": "definition", "offset": [121, 137]}, {"key": "release-level", "type": "clause", "offset": [239, 252]}, {"key": "maintenance-fix", "type": "definition", "offset": [309, 324]}, {"key": "an-example", "type": "clause", "offset": [332, 342]}, {"key": "general-product", "type": "definition", "offset": [389, 404]}, {"key": "maintenance-level", "type": "definition", "offset": [432, 449]}, {"key": "for-example", "type": "clause", "offset": [462, 473]}, {"key": "the-most-current", "type": "definition", "offset": [742, 758]}, {"key": "customer-support", "type": "definition", "offset": [798, 814]}, {"key": "direct-customers", "type": "clause", "offset": [820, 836]}, {"key": "applicable-to", "type": "clause", "offset": [879, 892]}, {"key": "current-release", "type": "definition", "offset": [971, 986]}, {"key": "in-the-event", "type": "clause", "offset": [1036, 1048]}, {"key": "days-after", "type": "definition", "offset": [1237, 1247]}, {"key": "new-version", "type": "clause", "offset": [1268, 1279]}, {"key": "the-decision", "type": "clause", "offset": [1446, 1458]}, {"key": "software-product", "type": "clause", "offset": [1478, 1494]}, {"key": "to-customer", "type": "clause", "offset": [1513, 1524]}], "samples": [{"hash": "3I9ksWG1TU2", "uri": "/contracts/3I9ksWG1TU2#version-support", "label": "Commercial License and Support Services Subscription Agreement", "score": 26.4825458527, "published": true}, {"hash": "F6aaA1iA4h", "uri": "/contracts/F6aaA1iA4h#version-support", "label": "Enterprise License and Support Services Subscription Agreement", "score": 26.4250507355, "published": true}], "size": 2, "hash": "7f85417ac656d3b44199046a4be148a8", "id": 7}, {"snippet": "Unless otherwise agreed by HPE in writing, and for those offerings not delivered by HPE Software, HPE only provides Support for the current version and the immediately preceding version of Hewlett Packard Enterprise Manufacturer Branded Software, and provided that Hewlett Packard Enterprise Manufacturer Branded Software is used with Hardware or Software included in Hewlett Packard Enterprise-specified configurations at the", "snippet_links": [{"key": "agreed-by", "type": "definition", "offset": [17, 26]}, {"key": "in-writing", "type": "clause", "offset": [31, 41]}, {"key": "current-version", "type": "clause", "offset": [132, 147]}, {"key": "and-provided-that", "type": "clause", "offset": [247, 264]}], "samples": [{"hash": "jftwGYgdvWo", "uri": "/contracts/jftwGYgdvWo#version-support", "label": "Software Licensing and Support Agreement", "score": 22.3586578369, "published": true}], "size": 2, "hash": "0017f4e55d8b1d2ef439afdb58e2a17a", "id": 8}, {"snippet": "Beginning on the date of the first Regulatory Approval of each Combined System Implementation, each Party agrees, for the Term, to use Commercially Reasonable Efforts to conduct and support continuous development of such Combined System Implementation with respect to any Minor Release or Major Release of its System or component thereof, as set forth herein.", "snippet_links": [{"key": "beginning-on-the", "type": "clause", "offset": [0, 16]}, {"key": "date-of", "type": "clause", "offset": [17, 24]}, {"key": "approval-of", "type": "clause", "offset": [46, 57]}, {"key": "system-implementation", "type": "clause", "offset": [72, 93]}, {"key": "each-party", "type": "definition", "offset": [95, 105]}, {"key": "the-term", "type": "definition", "offset": [118, 126]}, {"key": "use-commercially-reasonable-efforts", "type": "clause", "offset": [131, 166]}, {"key": "and-support", "type": "clause", "offset": [178, 189]}, {"key": "development-of", "type": "clause", "offset": [201, 215]}, {"key": "with-respect-to", "type": "clause", "offset": [252, 267]}, {"key": "minor-release", "type": "definition", "offset": [272, 285]}, {"key": "release-of", "type": "clause", "offset": [295, 305]}], "samples": [{"hash": "7deyTz4WRPs", "uri": "/contracts/7deyTz4WRPs#version-support", "label": "Development Agreement (Tandem Diabetes Care Inc)", "score": 32.1485290527, "published": true}], "size": 2, "hash": "4430ccbb69ca788d06a934b467c8b2c2", "id": 9}, {"snippet": "Each Party agrees ***. In addition:\n(i) each Party shall provide the other Party with at least *** advance written notice with respect to ***. ***, then the releasing Party will ensure ***, including ***. The Parties will use their Commercially Reasonable Efforts to cause such agreements to be amended to substitute the applicable Major Release for the obsolesced version of the applicable System.\n(ii) DexCom may ***. DexCom shall provide Tandem with at least *** written notice prior to ***. DexCom shall provide ***.", "snippet_links": [{"key": "each-party", "type": "definition", "offset": [0, 10]}, {"key": "in-addition", "type": "clause", "offset": [23, 34]}, {"key": "provide-the", "type": "clause", "offset": [57, 68]}, {"key": "other-party", "type": "clause", "offset": [69, 80]}, {"key": "advance-written-notice", "type": "definition", "offset": [99, 121]}, {"key": "with-respect-to", "type": "clause", "offset": [122, 137]}, {"key": "releasing-party", "type": "definition", "offset": [157, 172]}, {"key": "the-parties-will", "type": "clause", "offset": [205, 221]}, {"key": "commercially-reasonable-efforts", "type": "definition", "offset": [232, 263]}, {"key": "major-release", "type": "clause", "offset": [332, 345]}, {"key": "the-applicable-system", "type": "clause", "offset": [376, 397]}, {"key": "prior-to", "type": "definition", "offset": [481, 489]}], "samples": [{"hash": "gLdBqHsPEcP", "uri": "/contracts/gLdBqHsPEcP#version-support", "label": "Commercialization Agreement (Tandem Diabetes Care Inc)", "score": 35.5817947388, "published": true}], "size": 1, "hash": "c275258e2eed8e970ef22c91207f465a", "id": 10}], "next_curs": "ClgSUmoVc35sYXdpbnNpZGVyY29udHJhY3RzcjQLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2Ihh2ZXJzaW9uLXN1cHBvcnQjMDAwMDAwMGEMogECZW4YACAA", "clause": {"parents": [["support-limitations", "SUPPORT LIMITATIONS"], ["lifecycle-management", "Lifecycle Management"], ["security", "Security"], ["flow-down-clauses", "Flow-down Clauses"], ["definitions", "Definitions"]], "title": "Version Support", "children": [], "size": 38, "id": "version-support", "related": [["production-support", "Production Support", "Production Support"], ["litigation-support", "Litigation Support", "Litigation Support"], ["information-supplied", "Information Supplied", "Information Supplied"], ["information-supplementation", "Information Supplementation", "Information Supplementation"], ["listing-information-supply", "Listing Information Supply", "Listing Information Supply"]], "related_snippets": [], "updated": "2026-01-10T05:48:19+00:00"}, "json": true, "cursor": ""}}