Common use of Verbal Complaint Clause in Contracts

Verbal Complaint. No employee shall have a grievance until the employee has discussed their complaint with their Supervisor. If the Supervisor does not settle the matter to the employee's satisfaction, the employee may proceed to Step of the grievance procedure by filing a written grievance. The Company shall be under no obligation to consider or process a verbal complaint unless it has been made within ten (10) days from the time the circumstances upon which the complaint is based were known or should have been known by the The Supervisor shall respond to the verbal complaint within five (5) days. An employee's grievance must be submitted in writing to their Supervisor within twelve (12) days of receipt of the Supervisor's response at Step No. The written grievance shall set out the facts and issues giving rise to the grievance, the article or articles of the Collective Agreement allegedly violated and the remedy desired. The grievance shall be signed by the and the ▇▇▇▇▇▇▇ and dated. If a meeting is held at this step, the persons in attendance will include the and ▇▇▇▇▇▇▇, the Supervisor and the Department Manager. The Supervisor will respond to the written grievance within seven (7) days of receipt of such grievance or of the meeting, if a meeting is held, and the giving of such answer will terminate Step No.

Verbal Complaint. No employee shall have a grievance until the employee has discussed their complaint with their Supervisor. If the Supervisor does not settle the matter to the employee's satisfaction, the employee may proceed to Step of the grievance procedure by filing a written grievance. The Company shall be under no obligation to consider or process a verbal complaint unless it has been made within ten (10) days from the time the circumstances upon which the complaint is based were known or should have been known by the The Supervisor shall respond to the verbal complaint within five (5) days. An employee's grievance must be submitted in writing to their Supervisor within twelve (12) days of receipt of the Supervisor's response at Step No. The written grievance shall set out the facts and issues giving rise to the grievance, the article or articles of the Collective Agreement allegedly violated and the remedy desired. The grievance shall be signed by the and the ▇▇▇▇▇▇▇ and dated. If a meeting is held at this step, the persons in attendance will include the and ▇▇▇▇▇▇▇, the Supervisor and the Department Manager. The Supervisor will respond to the written grievance within seven (7) days of receipt of such grievance or of the meeting, if a meeting is held, and the giving of such answer will terminate Step No.