Common use of Use of the Services Clause in Contracts

Use of the Services. 4.1 Our Responsibilities. We shall: (i) provide to You basic support for the Purchased Services at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Purchased Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall give at least 8 hours notice via email or the Purchased Services and which We shall schedule to the extent practicable during the weekend hours from 6:00 p.m. GMT Friday to 3:00 a.m. GMT time Monday), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labour problems (other than those involving Our employees), or Internet service provider failures or delays, and (iii) provide the Purchased Services only in accordance with applicable laws and government regulations.

Use of the Services. 4.1 4.1. Our Responsibilities. We shall: (i) provide to You Our basic support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Purchased Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall give at least 8 hours notice via email or the Purchased Services and which We shall schedule to the extent practicable during the weekend hours from 6:00 p.m. GMT Friday to 3:00 a.m. GMT time MondayMonday Pacific Time), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, floodfloods, firefires, earthquakes, civil unrest, acts of terror, strikes or other labour labor problems (other than those involving Our employees), or Internet service provider failures or delays, or denial of service attacks, and (iii) provide the Purchased Services only in accordance with applicable laws and government regulations.

Use of the Services. 4.1 Our Responsibilities. We shall: (i) provide to You basic support for the Purchased Services at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Purchased Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall give at least 8 hours notice via email or the Purchased Services and which We shall schedule to the extent practicable during the weekend hours from 6:00 p.m. GMT Pacific time Friday to 3:00 a.m. GMT Pacific time Monday), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labour labor problems (other than those involving Our employees), or Internet service provider failures or delays, and (iii) provide the Purchased Services only in accordance with applicable laws and government regulations. 4.2.

Use of the Services. 4.1 4.1. Our Responsibilities. We shall: (i) provide to You Our basic support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Purchased Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall give at least 8 hours notice via email or the Purchased Services and which We shall schedule to the extent practicable during the weekend hours from 6:00 p.m. GMT Friday to 3:00 a.m. GMT time MondayMonday Eastern Time), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, floodfloods, firefires, earthquakes, civil unrest, acts of terror, strikes or other labour labor problems (other than those involving Our employees), or Internet service provider failures or delays, or denial of service attacks, and (iii) provide the Purchased Services only in accordance with applicable laws and government regulations.

Use of the Services. 4.1 3.1 Our Responsibilities. Responsibilities We shall: (i) provide to You Our basic support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased separately, ; (ii) use commercially reasonable PCM Ltd’s best efforts to make the Purchased Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall give at least 8 hours notice via email or the Purchased Services working hours’ notice) and which We shall schedule to the extent practicable during the weekend hours from 6:00 p.m. GMT Friday to 3:00 6:00 a.m. GMT time MondayMonday UK time), ; or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, floodfloods, firefires, earthquakes, civil unrest, acts of terror, strikes or other labour problems (other than those involving Our employees), or Internet service provider failures or delays, or denial of service attacks; and (iii) provide the Purchased Services only in accordance with applicable laws and government regulations.

Use of the Services. 4.1 Our Responsibilities. We shallwill: (i) provide to You basic support for the Purchased Services at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Purchased Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall will give at least 8 hours hours’ notice via email or the Purchased Services and which We shall will schedule to the extent practicable during the weekend hours from 6:00 p.m. GMT Eastern time Friday to 3:00 6:00 a.m. GMT Eastern time Monday), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labour labor problems (other than those involving Our employees), or Internet service provider failures or delays, and (iii) provide the Purchased Services only in accordance with applicable laws and government regulations.

Use of the Services. 4.1 Our Responsibilities. We shall: (i) provide to You basic support for the Purchased Services at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Purchased Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall give at least 8 hours notice via email or the Purchased Services and which We shall schedule to the extent practicable during the weekend hours from 6:00 p.m. GMT Pacific time Friday to 3:00 a.m. GMT Pacific time Monday), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labour labor problems (other than those involving Our employees), or Internet service provider failures or delays, and (iii) provide the Purchased Services only in accordance with applicable laws and government regulations.

Use of the Services. 4.1 3.1. Our Responsibilities. We shall: (i) provide to You Our basic support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Purchased Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall give at least 8 hours notice via email or the Purchased Services and which We shall schedule to the extent practicable during the weekend hours from 6:00 p.m. GMT Friday to 3:00 a.m. GMT time MondayMonday Pacific Time), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, floodfloods, firefires, earthquakes, civil unrest, acts of terror, strikes or other labour labor problems (other than those involving Our employees), or Internet service provider failures or delays, or denial of service attacks, and (iii) provide the Purchased Services only in accordance with applicable laws and government regulations.