Uptime Guarantee. In the event of Downtime (as defined below), the monthly fee payable for the Services shall be reduced as follows: 6.1.1. if the total Downtime in the calendar month is more than seven and seven and two-tenths (7.2) hours, but does not exceed fourteen and four-tenths (14.4) hours, the monthly fee for that month shall be reduced by one-third (33.3%); 6.1.2. if the total Downtime in the calendar month is more than fourteen and four-tenths (14.4) hours, but does not exceed twenty-one and six tenths (21.6) hours, the monthly fee for that month shall be reduced by two-thirds (66.6%); and 6.1.3. If the total Downtime in the calendar month is more than twenty- one and six-tenths (21.6) hours, the monthly fee for that month shall be waived.
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Sources: Master Services Agreement (Heuristic Development Group Inc)
Uptime Guarantee. In the event of Downtime (as defined below), the monthly fee payable for the Services shall be reduced redeemed as follows:
6.1.1. if the total Downtime in the calendar month is more than seven and seven and two-tenths (7.2) hours, but does not exceed fourteen and four-tenths (14.4) hours, the monthly fee for that month shall be reduced by one-one- third (33.3%);
6.1.2. if the total Downtime in the calendar month is more than fourteen and four-tenths tenth (14.4) hours, but does not exceed twenty-one and six tenths (21.6) hours, the monthly fee for that month shall be reduced by two-thirds (66.6%); and
6.1.3. If the total Downtime in the calendar month is more than twenty- one and six-tenths (21.6) hours, the monthly fee for that month shall be waived.
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Uptime Guarantee. In the event of Downtime (as defined below), the monthly fee payable for the Services shall be reduced as follows:
6.1.1. if If the total Downtime in the calendar month is more than seven and seven and two-tenths (7.2) hours, but does not exceed fourteen and four-tenths (14.4) hours, the monthly fee for that month shall be reduced by one-third (33.3%);
6.1.2. if If the total Downtime in the calendar month is more than fourteen and four-four tenths (14.4) hours, but does not exceed twenty-one and six tenths (21.6) hours, the monthly fee for that month shall be reduced by two-thirds (66.6%); and
6.1.3. If the total Downtime in the calendar month is more than twenty- one and six-tenths (21.6) hours, the monthly fee for that month shall be waived.shall
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