Transition Planning Support – Go-live and Implementation Sample Clauses

Transition Planning Support – Go-live and Implementation. The Contractor shall provide necessary support by working collaboratively with SERS-BIT leadership to ensure that a thorough, actionable implementation plan is developed which supports the technical implementation of SERIS 2.0, including provisions for any business-level impact which must be managed as part of the go- live process.This plan shall be approved by both the Contractor’s Project Manager and the Designated SERS BIT Project Manager no less than thirty (30) days prior to the scheduled production release date, and shall include but is not limited to: