Transition Out. (a) At the expiry or termination of this Agreement for any reason, Trident will co-operate fully with the orderly hand-over of the performance of the services to the Customer or to a third party nominated by the Customer (Transition-Out Assistance). (b) Transition-Out Assistance will be charged on a time and materials basis as notified by Trident, the scope of which is subject to the prior written approval of the Customer. (c) Trident must provide the Transition-Out Assistance to the reasonable satisfaction to the Customer in such a way as to not interrupt business services. (d) Trident must provide as part of the Transition-Out Assistance a copy of all documentation and supporting materials for the operational environment and include as built documents, schedules, scripts, passwords,user permissions, access rights and all necessary materials to ensure a smooth handover of the business-as-usual setup.
Appears in 2 contracts
Sources: General Terms Agreement, General Terms for Notebook Programs