Transition Exception. You acknowledge and agree that for the first forty-five (45) days following the commencement date of a SOW, as well as any period of time during which we are performing off-boarding-related services (e.g., assisting you in the transition of the Services to another provider, terminating a service, etc.), the response time commitments described in this Agreement or any applicable SOW will not apply to us, it being understood that there may be unanticipated downtime or delays related to those activities (the “Transition Exception”).
Appears in 6 contracts
Sources: Master Services Agreement, Master Services Agreement, Master Services Agreement
Transition Exception. You acknowledge and agree that for the first forty-five (45) days following the commencement date of a SOW, as well as any period of time during which we are performing off-boarding-boarding- related services (e.g., assisting you in the transition of the Services to another provider, terminating a service, etc.), the response time commitments described in this Agreement or any applicable SOW will not apply to us, it being understood that there may be unanticipated downtime or delays related to those activities (the “Transition Exception”).
Appears in 3 contracts
Sources: Master Service Agreement, Master Service Agreement, Master Service Agreement
Transition Exception. You acknowledge and agree that for the first forty-five (45) days following the commencement date of a SOW, as well as any period of time during which we are performing off-boarding-related services (e.g., assisting you in the transition of the Services to another provider, terminating a service, etc.), the response time Response Time commitments described in this Agreement or any applicable SOW will not apply to us, it being understood that there may be unanticipated downtime or delays related to those activities (the “Transition Exception”).
Appears in 2 contracts
Sources: Master Services Agreement, Master Services Agreement
Transition Exception. You acknowledge and agree that for the first forty-five (45) days following the commencement date of a SOWSoS, as well as any period of time during which we are performing off-boarding-related services (e.g., assisting you in the transition of the Services to another provider, terminating a service, etc.), the response time commitments described in this Agreement or any applicable SOW SoS will not apply to us, it being understood that there may be unanticipated downtime or delays related to those activities (the “Transition Exception”).
Appears in 2 contracts
Sources: Master Services Agreement, Master Services Agreement
Transition Exception. You acknowledge and agree that for the first forty-five ninety (4590) days following the commencement date of a SOWSoS, as well as any period of time during which we are performing off-boarding-related services (e.g., assisting you in the transition of the Services to another provider, terminating a service, etc.), the response time commitments described in this Agreement or any applicable SOW SoS will not apply to us, it being understood that there may be unanticipated downtime or delays related to those activities (the “Transition Exception”).
Appears in 1 contract
Sources: Master Services Agreement
Transition Exception. You acknowledge and agree that for the first forty-five (45) days following the commencement date of Services under a SOW, as well as any period of time during which we are performing off-boarding-related services (e.g., assisting you in the transition of the Services to another provider, terminating a service, etc.), the response time commitments described in this Agreement or any applicable SOW will not apply to us, it being understood that there may be unanticipated downtime or delays related to those activities (the “Transition Exception”).
Appears in 1 contract
Sources: Master Services Agreement