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Any grievance, whether individual or a class action, must be brought to the attention of the Employer, consistent with the procedures set forth in this Article, within fifteen (15) working days of the effective date of the disputed action or inaction or the date the Employee is made aware of the action or inaction, whichever is later, or other specific timeframes as identified in this Article.\nB. All grievances resulting from dismissal, demotion for cause, or disciplinary suspension, shall be entered into the procedure at Step Two. Such grievances shall be brought to the attention of the Human Resources Director within fifteen (15) working days of the action or knowledge thereof.\nC. If the Employer fails to render a decision in the allotted time frame, unless mutually extended, the grievance may be advanced to the next step of the procedure by the Union. Any grievance not filed by the Union according to the procedures and time frames in this Article shall not be entitled to further consideration unless mutually agreed to otherwise.\nD. Allotted time frames may be extended by written mutual agreement for all steps in the grievance/arbitration process. Deadlines for submission of a grievance at Step Two and above shall be counted from the date of receipt of a response from the Employer, or the date the response is due, whichever is earlier. All mailed material relating to Steps Two and Three of a grievance shall be accomplished through a proof of receipt method. If sent electronically via email, the \u201cread\u201d receipt shall be proof of delivery.", "hash": "acfc9550c2136c1d93f0a25c0b219ae9", "id": 5}, {"samples": [{"hash": "bqNrwmlCY67", "uri": "/contracts/bqNrwmlCY67#time-frames", "label": "Memorandum of Understanding", "score": 27.7085819244, "published": true}, {"hash": "8tTpMLJ04Au", "uri": "/contracts/8tTpMLJ04Au#time-frames", "label": "Memorandum of Understanding", "score": 22.2772083282, "published": true}, {"hash": "75ablY7QvF4", "uri": "/contracts/75ablY7QvF4#time-frames", "label": "Memorandum of Understanding", "score": 21.2553043365, "published": true}], "snippet_links": [{"key": "the-arbitrator", "type": "clause", "offset": [0, 14]}, {"key": "the-decision", "type": "clause", "offset": [43, 55]}, {"key": "as-quickly-as-possible", "type": "definition", "offset": [56, 78]}, {"key": "days-after", "type": "definition", "offset": [119, 129]}, {"key": "conclusion-of", "type": "clause", "offset": [134, 147]}, {"key": "the-hearing", 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"medical-information", "type": "definition", "offset": [1063, 1082]}, {"key": "in-order-to", "type": "clause", "offset": [1083, 1094]}, {"key": "the-contractor-will", "type": "clause", "offset": [1112, 1131]}, {"key": "information-needed", "type": "clause", "offset": [1185, 1203]}, {"key": "and-the-contractor", "type": "clause", "offset": [1204, 1222]}, {"key": "to-submit", "type": "definition", "offset": [1310, 1319]}, {"key": "the-medical", "type": "definition", "offset": [1320, 1331]}, {"key": "to-the-contractor", "type": "clause", "offset": [1655, 1672]}, {"key": "all-information", "type": "clause", "offset": [1679, 1694]}, {"key": "the-provider", "type": "definition", "offset": [1712, 1724]}, {"key": "business-day-period", "type": "definition", "offset": [1810, 1829]}, {"key": "upon-request", "type": "clause", "offset": [1891, 1903]}, {"key": "for-additional-information", "type": "clause", "offset": [2007, 2033]}, {"key": "best-interest", "type": "definition", "offset": [2075, 2088]}, {"key": "extension-request", "type": "clause", "offset": [2094, 2111]}, {"key": "the-contractor-must-provide", "type": "clause", "offset": [2303, 2330]}, {"key": "of-decision", "type": "clause", "offset": [2518, 2529]}, {"key": "business-days-of", "type": "clause", "offset": [2576, 2592]}, {"key": "request-for-extension", "type": "definition", "offset": [2620, 2641]}, {"key": "authorization-for-services", "type": "clause", "offset": [2672, 2698]}, {"key": "the-standard", "type": "clause", "offset": [2771, 2783]}, {"key": "decision-time-frame", "type": "clause", "offset": [2798, 2817]}, {"key": "ability-to", "type": "clause", "offset": [2875, 2885]}, {"key": "decision-notice", "type": "clause", "offset": [2987, 3002]}, {"key": "after-receipt-of", "type": "clause", "offset": [3040, 3056]}], "size": 6, "snippet": "The Contractor must notify the requesting Provider and the Member in writing of any decision by the Contractor to deny an authorization request or to authorize a service in an amount, duration, or scope that is less than requested by the treating Provider and/or Member. The notice must meet the requirements specified in 42 C.F.R. \u00a7 438.404. The Division of Medicaid processes Prior Authorization requests for prescription drugs within twenty-four (24) hours of receiving the request. The Contractor shall adhere to this time frame. Prior authorization requirements must include the requirement that a Member may receive a minimum of a three (3) day emergency supply for prior authorized drugs until authorization is completed. The Contractor must make standard authorization decisions and provide notice within three (3) calendar days and/or two (2) business days per Minimum Standards for Utilization Review Agents issued by the Mississippi State Department of Health (MSDH) following receipt of the request for services. If the Contractor requires additional medical information in order to make a decision, the Contractor will notify the requesting Provider of additional medical information needed and the Contractor must allow three (3) calendar days and/or two (2) business for the requesting Provider to submit the medical information. If the Contractor does not receive the additional medical information, the Contractor shall make a second attempt to notify the requestor of the additional medical information needed and the Contractor must allow one (1) business day or three (3) calendar days) for the requestor to submit medical information to the Contractor. Once all information is received from the Provider, if the Contractor cannot make a decision, the three (3) calendar day and/or two (2) business day period may be extended up to fourteen (14) additional calendar days upon request of the Member or the Provider to the Contractor, or if the Contractor justifies to the Division a need for additional information and how the extension is in the Member\u2019s best interest. The extension request to the Division applies only after the Contractor has received all necessary medical information to render a decision and the Contractor requires additional calendar days to make a decision. The Contractor must provide to the Division the reason(s) justifying the additional calendar days needed to render a decision. The Division will evaluate the Contractor\u2019s extension request and notify the Contractor of decision within three (3) calendar days and/or two (2) business days of receiving the Contractor\u2019s request for extension. The Contractor must expedite authorization for services when the Provider indicates or the Contractor determines that following the standard authorization decision time frame could seriously jeopardize the Member\u2019s life, health, or ability to attain, maintain, or regain maximum function. The Contractor must provide an Expedited Authorization Decision notice no later than twenty-four (24) hours after receipt of the expedited authorization request. This twenty-four (24) hour period may be extended up to fourteen (14) additional calendar days upon request of the Member, Provider, or the Contractor. The Contractor must justify to the Division a need for additional information and how the extension is in the Member\u2019s best interest. The extension request to the Division applies only after the Contractor has received all necessary medical information to render a decision and the Contractor requires additional calendar days to make a decision. The Contractor must provide to the Division the reason(s) justifying the additional calendar days needed to render a decision. The Division will evaluate the Contractor\u2019s extension request and notify the Contractor of decision within three (3) calendar days and/or two (2) business days of receiving the Contractor\u2019s request for extension.", "hash": "b9693c923a72d64ad008fad6b766f3e3", "id": 7}, {"samples": [{"hash": "bTIVUzFhNYn", "uri": "/contracts/bTIVUzFhNYn#time-frames", "label": "Class Action Settlement Agreement", "score": 26.6636142731, "published": true}, {"hash": "itcvcPMTVJs", "uri": "/contracts/itcvcPMTVJs#time-frames", "label": "Class Action Settlement Agreement", "score": 25.8205051422, "published": true}, {"hash": "bFjqNCBeMsv", "uri": "/contracts/bFjqNCBeMsv#time-frames", "label": "Class Action Settlement Agreement", "score": 25.8205051422, "published": true}], "snippet_links": [{"key": "the-parties-recognize", "type": "clause", "offset": [0, 21]}, {"key": "additional-time", "type": "clause", "offset": [27, 42]}, {"key": "in-order-to", "type": "clause", "offset": [61, 72]}, {"key": "the-actions", "type": "clause", "offset": [84, 95]}, {"key": "the-settlement-agreement", "type": "clause", "offset": [121, 145]}, {"key": "in-the-event", "type": "clause", "offset": [147, 159]}, {"key": "a-party", "type": "clause", "offset": [165, 172]}, {"key": "allotted-time", "type": "definition", "offset": [217, 230]}, {"key": "the-other-parties", "type": "clause", "offset": [232, 249]}, {"key": "agree-to", "type": "clause", "offset": [250, 258]}, {"key": "extension-of-time", "type": "clause", "offset": [272, 289]}], "size": 6, "snippet": "The Parties recognize that additional time might be required in order to accomplish the actions or tasks provided for by the Settlement Agreement. In the event that a Party is unable to accomplish any task within the allotted time, the other Parties agree to a reasonable extension of time.", "hash": "bc54d8b3713a8213dec6b28144dd6159", "id": 8}, {"samples": [{"hash": "jYXXHjx2qBZ", "uri": "/contracts/jYXXHjx2qBZ#time-frames", "label": "Contract for Sale of Real Estate", "score": 34.3705253601, "published": true}, {"hash": "gmtfLcdWBQV", "uri": "/contracts/gmtfLcdWBQV#time-frames", "label": "Contract for Sale of Real Estate", "score": 31.3220233917, "published": true}, {"hash": "isqcJmXYlST", "uri": "/contracts/isqcJmXYlST#time-frames", "label": "Sale Agreement", "score": 31.2864742279, "published": true}], "snippet_links": [{"key": "time-period", "type": "clause", "offset": [9, 20]}, {"key": "contractual-obligation", "type": "definition", "offset": [40, 62]}, {"key": "party-or-parties", "type": "definition", "offset": [75, 91]}, {"key": "the-waiver", "type": "clause", "offset": [102, 112]}, {"key": "expiration-of-the", "type": "clause", "offset": [160, 177]}, {"key": "notify-the", "type": "clause", "offset": [196, 206]}, {"key": "party-of-the", "type": "clause", "offset": [213, 225]}, {"key": "the-right", "type": "clause", "offset": [244, 253]}, {"key": "days-to-respond", "type": "clause", "offset": [418, 433]}, {"key": "the-relevant", "type": "clause", "offset": [453, 465]}, {"key": "the-contract", "type": "clause", "offset": [479, 491]}, {"key": "the-obligation", "type": "clause", "offset": [496, 510]}, {"key": "forfeiture-provision", "type": "clause", "offset": [583, 603]}, {"key": "title-date", "type": "definition", "offset": [651, 661]}, {"key": "either-party", "type": "definition", "offset": [663, 675]}, {"key": "time-of-the-essence", "type": "definition", "offset": [689, 708]}, {"key": "date-certain", "type": "definition", "offset": [771, 783]}, {"key": "in-breach-of-contract", "type": "clause", "offset": [843, 864]}, {"key": "calendar-days", "type": "clause", "offset": [875, 888]}, {"key": "reasonable-time", "type": "clause", "offset": [910, 925]}], "size": 5, "snippet": "Should a time period for performing any contractual obligation expire, the party or parties asserting the waiver or forfeiture of a right or rights due to that expiration of the time period shall notify the other party of the expiration and of the right or rights which, but for this paragraph, would be waived or forfeited as a result of that expiration. The party receiving that notice shall have three (3) business days to respond and to comply with the relevant provision of the contract. If the obligation has not been fully complied with within those three days, the waiver or forfeiture provision shall be take effect. Regarding the closing of title date, either party may serve a \u201ctime of the essence\u201d letter on the other party through their attorney providing a date certain on which closing must occur or the delaying party shall be in breach of contract. Ten (10) calendar days shall be considered \u2018reasonable time\u2019.", "hash": "6c4af6499cd59b435bbeb785fca6f64d", "id": 9}, {"samples": [{"hash": "75r44Pz7wvi", "uri": "/contracts/75r44Pz7wvi#time-frames", "label": "Collective Bargaining Agreement", "score": 36.3004989624, "published": true}, {"hash": "ayZRQkIsQHH", "uri": "/contracts/ayZRQkIsQHH#time-frames", "label": "Collective Bargaining Agreement", "score": 35.307384491, "published": true}, {"hash": "kHvKGkJbSkD", "uri": "/contracts/kHvKGkJbSkD#time-frames", "label": "Collective Bargaining Agreement", "score": 24.132101059, "published": true}], "snippet_links": [{"key": "for-the-purpose-of-this-article", "type": "clause", "offset": [0, 31]}, {"key": "working-day", "type": "definition", "offset": [35, 46]}, {"key": "monday-through-friday", "type": "clause", "offset": [67, 88]}, {"key": "company-recognized-holidays", "type": "clause", "offset": [104, 131]}, {"key": "understood-and-agreed-that", "type": "clause", "offset": [149, 175]}, {"key": "by-the-company", "type": "clause", "offset": [242, 256]}, {"key": "the-employee-shall", "type": "clause", "offset": [258, 276]}, {"key": "by-the-union", "type": "clause", "offset": [385, 397]}, {"key": "the-grievance", "type": "clause", "offset": [398, 411]}, {"key": "determination-of-time", "type": "clause", "offset": [443, 464]}], "size": 4, "snippet": "For the purpose of this Article, a working day shall be defined as Monday through Friday, excluding all Company recognized holidays. It is expressly understood and agreed that, if any of the time frames set forth in this Article are violated by the Company, the Employee shall be awarded the desired settlement without precedent. Furthermore, if the time frames set forth are violated by the Union the grievance shall be considered withdrawn. Determination of time frame violation issues shall take precedence over consideration of any other issue, and, if upheld, no further determination shall be appropriate.", "hash": "73dcb41b6a6e0da48220bb3a16fcbd64", "id": 10}], "next_curs": "ClQSTmoVc35sYXdpbnNpZGVyY29udHJhY3RzcjALEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhR0aW1lLWZyYW1lcyMwMDAwMDAwYQyiAQJlbhgAIAA=", "clause": {"title": "Time Frames", "size": 260, "parents": [["general-provisions", "General Provisions"], ["business-and-travel-expense", "Business and Travel Expense"], ["grievance-procedure", "Grievance Procedure"], ["meals-incidentals", "Meals/Incidentals"], ["delivery-and-acceptance", "Delivery and Acceptance"]], "children": [["", ""], ["amendments", "AMENDMENTS"], ["association-with-the-agreement", "ASSOCIATION WITH THE AGREEMENT"], ["fulfillment-of-obligations-and-commitments", "FULFILLMENT OF OBLIGATIONS AND COMMITMENTS"], ["review", "REVIEW"]], "id": "time-frames", "related": [["time-frame", "Time Frame", "Time Frame"], ["service-descriptions", "Service Descriptions", "Service Descriptions"], ["time-schedule", "Time Schedule", "Time Schedule"], ["timeframes", "Timeframes", "Timeframes"], ["overtime-description", "Overtime Description", "Overtime Description"]], "related_snippets": [], "updated": "2025-07-24T04:27:57+00:00"}, "json": true, "cursor": ""}}