Common use of Third Party Contractors Clause in Contracts

Third Party Contractors. At Customer’s written request to Elastic’s support organization (e-mail sufficient if receipt confirmed or acknowledged), Elastic will provide the Support Services to Customer’s third party IT contractors (“Contractors”), solely in connection with such Contractors’ provision of services to Customer, and provided that (i) such Contractors do not offer any software-as-a-service that competes with any Cloud Service, (ii) Customer shall remain responsible to Elastic for the compliance of such Contractors with the terms and conditions of this Agreement, and (iii) such Contractors are contractually bound to obligations that reasonably protect Elastic’s intellectual property and Confidential Information.

Appears in 5 contracts

Samples: Service Subscription Agreement, Service Subscription Agreement, Cloud Services Subscription Agreement

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Third Party Contractors. At Customer’s written request to Elastic’s the Elastic support organization desk (e-mail sufficient if receipt confirmed or acknowledged), Elastic will provide the Support Services to Customer’s third party IT contractors (“one or more Contractors”), solely in connection with such Contractors’ provision of services to Customer, and provided that (i) such Contractors do not offer Software as part of any software-as-a-service that competes with any Cloud Serviceservice, (ii) Customer shall remain responsible to Elastic for the compliance of such Contractors with the terms and conditions of the Agreement and this AgreementAddendum, and (iii) such Contractors are contractually bound to obligations that reasonably protect Elastic’s intellectual property and Confidential Information.

Appears in 3 contracts

Samples: Managed Subscription Agreement, Managed Subscription Agreement, Managed Subscription Agreement

Third Party Contractors. At Customer’s written request to Elastic’s support organization (e-mail sufficient if receipt confirmed or acknowledged), Elastic will provide the Support Services to Customer’s third party IT contractors (“Contractors”), solely in connection with such Contractors’ provision of services to Customer, and provided that (i) such Contractors do not offer any software-as-a-a- service that competes with any Cloud Service, (ii) Customer shall remain responsible to Elastic for the compliance of such Contractors with the terms and conditions of this Agreement, and (iii) such Contractors are contractually bound to obligations that reasonably protect Elastic’s intellectual property and Confidential Information.

Appears in 3 contracts

Samples: Cloud Services Subscription Agreement, Services Subscription Agreement, Services Subscription Agreement

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Third Party Contractors. At Customer’s written request to Elastic’s the Elastic support organization desk (e-mail sufficient if receipt confirmed or acknowledged), Elastic will provide the Support Services to Customer’s third party IT contractors (“one or more Contractors”), solely in connection with such Contractors’ provision of services to Customer, and provided that (i) such Contractors do not offer Elastic Community Software as part of any software-as-a-service that competes with any Cloud Serviceservice, (ii) Customer shall remain responsible to Elastic for the compliance of such Contractors with the terms and conditions of the Agreement and this AgreementAddendum, and (iii) such Contractors are contractually bound to obligations that reasonably protect Elastic’s intellectual property and Confidential Information.

Appears in 2 contracts

Samples: Subscription Agreement, Subscription Agreement

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