The College. undertakes to supply a reporting system to report instances where there is a disruption to, or problem with, services so that remedial action can be taken. You undertake to report instances of disruption to, or problem with, maintenance services via the online form found at xxxx://xxx.xxxxxx.xx.xx.xx/forms/maintenance-request-form, and with IT services at xxxxx://xxx.xxxxxx.xx.xx.xx/catz-students/library-it/. The College undertakes to respond to all such reports within 48 hours either by notifying you of a change in service, a repair or an explanation of the situation. (A slightly longer period might elapse in the event of matters reported after 5.00 p.m. on Friday and thereafter on Saturday, Sunday or a Bank Holiday). If at the end of 48 hours no notice, repair or explanation has taken place the situation should be reported by email to the JCR Vice-President/Domestic Liaison Officer, MCR President or Catz House Representative as appropriate, and Home Bursar.
Appears in 2 contracts
Samples: Catherine’s College, Catherine’s College
The College. undertakes to supply a reporting system to report instances where there is a disruption to, or problem with, services so that remedial action can be taken. You undertake to report instances of disruption to, or problem with, maintenance services via the online form found at xxxx://xxx.xxxxxx.xx.xx.xx/forms/maintenance-request-form, and with IT services at xxxxx://xxx.xxxxxx.xx.xx.xx/catz-students/library-it/. The College undertakes to respond to all such reports within 48 hours either by notifying you of a change in service, a repair or an explanation of the situation. (A slightly longer period might elapse in the event of matters reported after 5.00 p.m. after5.00pm on Friday and thereafter on Saturday, Sunday or a Bank Holiday). If at the end of 48 hours no notice, repair or explanation has taken place the situation should be reported by email to the JCR Vice-Vice- President/Domestic Liaison OfficerDLO, MCR President or Catz House Representative as appropriate, and Home Bursar.
Appears in 2 contracts
Samples: Residential Agreement, Residential Agreement
The College. undertakes to supply a reporting system to report instances where there is a disruption to, or problem with, services so that remedial action can be taken. You undertake to report instances of disruption to, or problem with, maintenance services via the online form found at xxxx://xxx.xxxxxx.xx.xx.xx/forms/maintenance-request-form, and with IT services at xxxxx://xxx.xxxxxx.xx.xx.xx/catz-students/library-it/. The College undertakes to respond to all such reports within 48 hours either by notifying you of a change in service, a repair or an explanation of the situation. (A slightly longer period might elapse in the event of matters reported after 5.00 p.m. on Friday and thereafter on Saturday, Sunday or a Bank Holiday). If at the end of 48 hours no notice, repair or explanation has taken place the situation should be reported by email to the JCR Vice-President/Domestic Liaison OfficerDLO, MCR President or Catz House Representative as appropriate, and Home Bursar.
Appears in 1 contract
Samples: Residential Agreement