Common use of The Client must Clause in Contracts

The Client must. 7.1.1 provide Education Horizons with all necessary co-operation in relation to the Agreement, and all necessary access to such information as may be required in order to provide the Solution and Services; 7.1.2 conduct business with Education Horizons in a courteous and professional manner and in accordance with any protocols and procedures set out in the Agreement; 7.1.3 comply with all applicable laws and regulations with respect to its activities under the Agreement, including the Privacy Laws; 7.1.4 ensure that its Authorised Users: 7.1.4.1 are properly trained in the use and application of the Solution; and 7.1.4.2 use the Solution in accordance with the terms and conditions of the Agreement and the Associated Documentation; 7.1.5 ensure that the Solution is used in accordance with this Agreement, including the Subscription Metrics and the Associated Documentation; 7.1.6 provide on request all information as may be required by Education Horizons to determine the Subscription Metrics that may be required to calculate the Subscription Fees from time to time; 7.1.7 obtain and maintain all necessary licences, consents and permissions necessary for Education Horizons to perform its obligations under the Agreement, including providing the Solution and Services to the Client; 7.1.8 document and promptly report all errors in or malfunctions (including Bugs) of the Solution to Education Horizons; 7.1.9 use all reasonable endeavours to complete procedures for the rectification of errors or malfunctions in the Solution within a reasonable time after such procedures are notified to it by Education Horizons; 7.1.10 protect the Solution from access, use, damage or destruction by any third party, including by implementing and maintaining up-to-date software to protect against viruses and other Harmful Code and appropriate information security controls on all Equipment; 7.1.11 provide all information required by Education Horizons to open a support request; 7.1.12 once a support request has been submitted, make Personnel available, as appropriate, to work with Education Horizons to ensure that the scope of the support request is fully understood and that, if applicable, site-testing can be undertaken in a timely manner; 7.1.13 provide all necessary and requested documentation, information, and knowledge capital to Education Horizons as appropriate in respect of a support request; 7.1.14 ensure that its Equipment and any other hardware, software and infrastructure comply with the minimum requirements specified by Education Horizons from time to time, including as part of the Associated Documentation, where applicable (Minimum Technical Requirements); and‌ 7.1.15 be solely responsible for procuring and maintaining the network connections required to access and use the Solution, including the internet connection, and be solely responsible for the resolution of all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to its network connections or telecommunications links or caused by the internet.

The Client must. 7.1.1 provide Education Horizons with all necessary co-operation in relation to the Agreement, and all necessary access to such information as may be required in order to provide the Solution and Services; 7.1.2 conduct business with Education Horizons in a courteous and professional manner and in accordance with any protocols and procedures set out in the Agreement; 7.1.3 comply with all applicable laws and regulations with respect to its activities under the Agreement, including the Privacy Laws; 7.1.4 ensure that its Authorised Users: 7.1.4.1 are properly trained in the use and application of the Solution; and 7.1.4.2 use the Solution in accordance with the terms and conditions of the Agreement and the Associated Documentation; 7.1.5 ensure that the Solution is used in accordance with this Agreement, including the Subscription Metrics and the Associated Documentation; 7.1.6 provide on request all information as may be required by Education Horizons to determine the Subscription Metrics that may be required to calculate the Subscription Fees from time to time; 7.1.7 obtain and maintain all necessary licences, consents and permissions necessary for Education Horizons to perform its performits obligations under the Agreement, including providing the Solution and Services to the Client; 7.1.8 document and promptly report all errors in or malfunctions (including Bugs) of the Solution to Education Horizons; 7.1.9 use all reasonable endeavours to complete procedures for the rectification of errors or malfunctions in the Solution within a reasonable time after such procedures are notified to it by Education Horizons; 7.1.10 protect the Solution from access, use, damage or destruction by any third party, including by implementing and maintaining up-to-date software to protect against viruses and other Harmful Code and appropriate information security controls on all Equipment; 7.1.11 provide all information required by Education Horizons to open a support request; 7.1.12 once a support request has been submitted, make Personnel available, as appropriate, to work with Education Horizons to ensure that the scope of the support request is fully understood and that, if applicable, site-testing can be undertaken in a timely manner; 7.1.13 provide all necessary and requested documentation, information, and knowledge capital to Education Horizons as appropriate in respect of a support request; 7.1.14 ensure that its Equipment and any other hardware, software and infrastructure comply with the minimum requirements specified by Education Horizons from time to time, including as part of the Associated Documentation, where applicable (Minimum Technical Requirements); and‌and 7.1.15 be solely responsible for procuring and maintaining the network connections required to access and use the Solution, including the internet connection, and be solely responsible for the resolution of all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to its network connections or telecommunications links or caused by the internet.

The Client must. 7.1.1 provide Education Horizons with all necessary co-operation in relation to the Agreement, and all necessary access to such information as may be required in order to provide the Solution and Services; 7.1.2 conduct business with Education Horizons in a courteous and professional manner and in accordance with any protocols and procedures set out in the Agreement; 7.1.3 comply with all applicable laws and regulations with respect to its activities under the Agreement, including the Privacy Laws; 7.1.4 ensure that its Authorised Users: 7.1.4.1 are properly trained in the use and application of the Solution; and 7.1.4.2 use the Solution in accordance with the terms and conditions of the Agreement and the Associated Documentation; 7.1.5 ensure that the Solution is used in accordance with this Agreement, including the Subscription Metrics and the Associated Documentation; 7.1.6 provide on request all information as may be required by Education Horizons to determine the Subscription Metrics that may be required to calculate the Subscription Fees from time to time; 7.1.7 obtain and maintain all necessary licences, consents and permissions necessary for Education Horizons to perform its obligations under the Agreement, including providing the Solution and Services to the Client; 7.1.8 document and promptly report all errors in or malfunctions (including Bugs) of the Solution to Education Horizons; 7.1.9 use all reasonable endeavours to complete procedures for the rectification of errors or malfunctions in the Solution within a reasonable time after such procedures are notified to it by Education Horizons; 7.1.10 protect the Solution from access, use, damage or destruction by any third party, including by implementing and maintaining up-to-date software to protect against viruses and other Harmful Code and appropriate information security controls on all Equipment; 7.1.11 provide all information required by Education Horizons to open a support request; 7.1.12 once a support request has been submitted, make Personnel available, as appropriate, to work with Education Horizons to ensure that the scope of the support request is fully understood and that, if applicable, site-testing can be undertaken in a timely manner; 7.1.13 provide all necessary and requested documentation, information, and knowledge capital to Education Horizons as appropriate in respect of a support request; 7.1.14 ensure that its Equipment and any other hardware, software and infrastructure comply with the minimum requirements specified by Education Horizons from time to time, including as part of the Associated Documentation, where applicable (Minimum Technical Requirements); and‌and 7.1.15 be solely responsible for procuring and maintaining the network connections required to access and use the Solution, including the internet connection, and be solely responsible for the resolution of all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to its network connections or telecommunications links or caused by the internet.