Telephone Support. LogRhythm will provide telephone support to the designated users during the Support Hours. Customer understands and acknowledges that Support Services are provided in English. Customers purchasing Enhanced Support Services will be given instructions for receiving Support Services after the end of a Business Day. Telephone support will include the following:
Appears in 9 contracts
Samples: Terms and Conditions, Terms and Conditions, End User Licence Agreement
Telephone Support. LogRhythm will shall provide telephone support to the designated users during the Support Hours. Customer understands and acknowledges that Support Services are provided in English. Customers purchasing Enhanced Support Services will shall be given instructions for receiving Support Services after the end of a Business Day. Telephone support will shall include the following:
Appears in 5 contracts
Samples: End User License Agreement, License Agreement, End User License Agreement
Telephone Support. LogRhythm will provide telephone support to the designated users Designated Users during the Support Hours. Customer understands and acknowledges that Support Services are provided in English. Customers purchasing Enhanced Support Services will be given instructions for receiving Support Services after the end of a Business Day. Telephone support will include the following:
Appears in 3 contracts
Samples: Terms and Conditions, Terms and Conditions, Terms and Conditions
