Telephone Operations. Answer all investor and dealer telephone and/or written inquiries, except those concerning Fund policy which will be referred to the Fund. Process and confirm address changes to the former address of record reflecting the new address. Process standard account record changes as required, i.e., DLR, Salesman Codes, Dividend Codes, etc., in accordance with required documentation. Use master account application to establish individual participant accounts. Process new accounts, verifying completeness of application; establish new account records with standard abbreviations and registration formats. Process exchanges of Fund shares and confirm the exchange transaction in a single transaction advice. Process telephone transactions on recorded lines on a system in which such recordings can be easily and accurately retrieved and verify the identity of the originator as directed by the Fund. In addition, process various maintenance items pursuant to shareholder telephone requests, including but not exclusive to changing dividend options and changing Automatic Asset Builder dollar amounts and cycles, as authorized by the Fund. Process delayed settlement (“Wire Order”) trades as permitted by the Fund, maintaining an inventory of and performing settlement of such share subscriptions. Maintain records indicating institutions eligible for 12b-1 fees. Provide telephone service for the shareholders of the Fund. Allow on-line access (via telecommunications lines) to institutions designated by Dreyfus from time to time to the shareholder accounting system. Only those accounts with dealer codes for their institution will be available, except that certain “clearing broker” institutions may be allowed access to multiple dealer codes representing those institutions they are authorized to clear for. Differentiate levels of access by institution, as instructed by the Fund from time to time, as follows: C(1)-14 Inquiry Only Input New Accounts Input Purchases Input Redemptions Input Exchanges Input changes of Account Data for Address, SSN, Owner Codes, Branch or Salesman Code, Dividend Code Input Broker/Dealer or other transacting institution’s internal account number, i.e., cross-reference number These levels should be controlled by a unique ID and password assigned to each user within a remote accessor institution. Each user could be assigned any combination of the above privileges.
Telephone Operations. Except as disclosed in Section 2.20 of the Disclosure Schedule and except for such matters that, individually or in the aggregate, would not reasonably be expected to have a Material Adverse Effect:
Telephone Operations. Except as set forth on SCHEDULE 3.28:
Telephone Operations. SCHEDULE 4.2 Authorization of Agreements. SCHEDULE 5.1 Conduct of Business Prior to the Closing Date. SCHEDULE 6.4 Environmental Indemnification SCHEDULE 8.10 Intercompany Transactions.
Telephone Operations. 41 3.29 Alaska Division Headquarters Relocation Costs.............. 42
Telephone Operations. Since December 1, 1997, except as set forth on -------------------------- Schedule 3.28: -40-
Telephone Operations. Department of Information Technology (Phone: 000-000-0000/Fax: 000-000-0000) All contractual matters (including documentation relating to proposed changes to the Agreement and Schedule of Services) shall be referred to: Xxxxxx Xxx, Xx. Xxxxx Executive Services Department (Phone: 000-000-0000/Fax: 000-000-0000) PAYMENT AND BILLING: Per Attachment 1 (In receipt) Contractor shall send monthly electronic xxxxxxxx to: Xxxxx Xxxxxxxxxx Telephone Operations Department of Information Technology 000 Xxxxxx Xxxxxx, Xxxxx 000 Seattle, WA 98104 Global Crossing shall maintain for the term of this Agreement, Commerical General Liability Insurance and Business Automobile Liability Insurance as described in Attachment 1.(In receipt) Change Order #1 is in accordance with e-mail dated 11/20/02 Xxxxxxxx Xxxxxx/Xxxxxx Xxx
