Tape Management Clause Samples
The Tape Management clause outlines the responsibilities and procedures for handling, storing, and maintaining data tapes or similar storage media. It typically specifies who is responsible for the safekeeping, labeling, and retrieval of tapes, as well as protocols for backup, rotation, and secure destruction when tapes are no longer needed. This clause ensures that data stored on physical media is managed securely and efficiently, reducing the risk of data loss, unauthorized access, or mishandling.
Tape Management. IBM shall provide tape management services. Included in such responsibilities, IBM shall:
1. Update Certegy's tape management procedures, as appropriate and with Certegy's consent, including procedures related to periods of retention of tapes, which periods were defined and provided to IBM by Certegy for auditing purposes, and include such procedures in the Procedures Manual;
2. Provide logging and tracking of physical tapes in and out of the Data Center and provide required rotation of tapes for off-site vault storage;
3. Establish and follow procedures to log and track physical tapes that are checked in and checked out to third party vendors, Certegy, and Authorized Users;
4. Store tapes, as appropriate, at secure off- site vault storage;
5. Complete tape mounts in sufficient time to meet production processing requirements;
6. Complete tape mounts for non-production processing;
7. Ensure tape media is reliable and read/write errors are kept to a minimum;
8. Ensure adequate supplies for the tape environment are maintained and that the scratch tape pool is sufficient to service all required processing;
9. Retrieve archived tapes and restore required volumes or files and data sets within the mutually agreed time frames set forth in the Procedures Manual;
10. Upon Certegy's reasonable request, provide Certegy with the right to monitor and access tape management operations, mailing and receipt control; and
11. Identify possible product and technology enhancement opportunities for improved performance and notify the IPT of these opportunities.
Tape Management. Provide Tape Management services, including but not limited to the following:
a. Respond to all tape mounting requests in a manner that does not interfere with the processing of batch or online jobs for systems and servers located within the CUSTOMER Area of the AITC datacenter.
b. Provide on-site storage for all CUSTOMER tapes defined to be retained onsite according to schedules defined by CUSTOMER.
c. Provide off-site storage of all tapes in accordance with rotation procedures defined by CUSTOMER.
d. Receive and ship tapes as directed by CUSTOMER and catalog tapes upon notification by CUSTOMER.
e. Tape Management includes mount requests coverage and on-site and off-site storage and handling of tapes.
f. The procedures for these are detailed below:
i. 24x7 coverage for tape mounts
ii. CSX Technology’s external tape mount requests are handled by our tape vault staff from 0700-1500hrs, Monday - Friday, and the Systems Management staff after hours, weekends, and holidays.
g. Customer responsibilities
i. CUSTOMER is responsible for maintaining current copies of all data and files residing on CUSTOMER servers.
ii. Client is responsible for the backup of all content residing on CUSTOMER servers.
iii. Provide list of tapes to CSX Media Management for removal/insertion into CUSTOMER media device.
iv. Back up and restore operating system files.
v. Manage problems with CUSTOMER tape or jukebox devices.
vi. Design or create backup and restoration procedures
Tape Management. 8 F. Data Base Administration........................... 9 G. Output............................................. 10 H.
Tape Management. 8 3.3.4 DATA SECURITY ADMINISTRATION........................................................................9 3.3.5 MAINFRAME AND THIRD PARTY SOFTWARE TECHNICAL SUPPORT...............................................10 3.4 TELECOMMUNICATIONS SUPPORT SERVICES.......................................................................11 3.5 HELP DESK SERVICES........................................................................................12 3.6 DISASTER RECOVERY.........................................................................................13 3.6.1 IFOX LEONIA OUTSOURCING CENTER.....................................................................13 3.6.2 DISASTER RECOVERY PLAN.............................................................................13 3.6.3 RESPONSIBILITIES...................................................................................13
Tape Management. ISSC shall provide tape management services. Included in such responsibilities, ISSC shall:
1. update Flagstar's procedures governing time periods for retention of tapes, including reasonable periods for retention of tapes for auditing purposes, as appropriate and with Flagstar's consent, and include such procedures in the Procedures Manual;
2. provide logging and tracking of physical tapes in and out of the Flagstar Corporate Facilities, and provide required rotation of tapes for off-site vault storage;
3. establish procedures to log and track physical tapes that are checked in and checked out to Third Party Providers (e.g., tapes for Flagstar's vendors) and Flagstar Group users;
4. store tapes and paper documentation, as appropriate, at secure off-site vault storage and mark the retention time on each tape ▇▇ ▇e stored at secure off-site vault storage;
5. complete tape mounts in sufficient time to meet production processing requirements and complete tape mounts for nonproduction processing;
6. provide tape specifications to ensure tape media is reliable and read/write errors are kept to a minimum;
7. ensure equipment is properly cleaned and maintained at the required intervals in accordance with manufacturers' specifications to minimize problems and outages;
8. ensure adequate supplies for the tape environment are maintained and that the scratch tape pool is sufficient to service all required processing needs;
9. store tapes in the Flagstar Corporate Facilities storage area;
10. retrieve archived tapes and restore required files and data sets within mutually agreed time frames;
11. upon Flagstar's reasonable request, provide Flagstar with the right to, and access to, monitor tape management operations, mailing and receipt control;
12. report tape utilization; and
13. refresh the tape storage devices in accordance with Schedule N.
Tape Management. TSI's entire tape library will be managed, 24x7, by VITI's tape operations organization. The tape management organization has established procedures for these services to include: - Tape mounts - Scratch tape processing - Tape labeling - Tape shipment (VITI will pass through to TSI the costs associated with shipping tapes to TSI's vendors and customers) - Provision of Tape Media - Management and Maintenance of Tape Services - Required Tape Archiving
Tape Management. Chase will perform both on- and off-site tape manage- ment services. Included in such responsibilities, Chase will:
(a) Provide logging and tracking of all physical tapes in and out of the Data Center, and provide required rotation of tapes for off-site vault storage.
(b) Develop procedures with NEW TRUSTCO governing time periods for retention of tapes, including reasonable periods for retention of tapes for auditing purposes.
(c) Store tapes and paper documentation at secure off-site vault storage as required by NEW TRUSTCO.
(d) Provide NEW TRUSTCO with the capability to monitor compliance with retention and storage procedures.
(e) Provide reliable tape media and keep read/write errors to a minimum.
(f) Maintain adequate supplies for the tape environment and a scratch tape pool which is sufficient to fulfill all data center needs.
(g) Store tapes in a physically and environmentally protected area. Authorized NEW TRUSTCO representatives shall be granted access to inspect storage areas.
(h) Retrieve archived tapes and restore required files and datasets within time frames specified in the Performance Standards.
(i) Provide tape media for delivery to third parties.
Tape Management. Phil▇▇▇▇ ▇▇▇l have responsibility for management, operation, and support of tapes, including maintenance: o vaulting service o monitoring and media failure intervention o tape mounts o physical tape library maintenance o tape measurement system daily housekeeping o scratch tape management