System Uptime Clause Samples

System Uptime. Company will use commercially reasonable efforts to make the Client eStore generally accessible to users via the Internet twenty-four hours a day, seven days a week less: (a) scheduled network, hardware or service maintenance, (b) a failure of the Internet and/or the public switched telephone network, or (c) the occurrence of any event that is beyond Company’s reasonable control (collectively, the “Excusable Downtime”). Company will use all commercially reasonable efforts to make the Client eStare available at least 95% of the time during each month, excluding Excusable Downtime (“Uptime Commitment”). Company shall maintain commercially reasonable and industry standard safeguards for data integrity of transmissions as received by or otherwise transmitted to Company from users or to or from the Client eStore; provided, however, that Company shall not be responsible or have liability for data integrity beyond the original condition as received by or otherwise transmitted to Company. Company shall take commercially reasonable actions to protect against threats that deny service and thus reduce availability of the Client eStore or control by providing mechanisms to protect the transmission facilities, switching components, network management systems and other essential service provider facilities from unauthorized denial-of service attacks, insider attacks, unauthorized or unexpected user actions, unauthorized intrusions, and other perceived threats. One or more separate Service Level Agreements (SLAs) shall be forwarded to Client from Company that deal in substantial conformity with the issues contained in this Section, depending on which Company services Client utilizes in its chosen Company package.

System Uptime. SYSTEM uptime shall be 99.9% availability for all key functions of the SYSTEM applications on a 24 hour per day, 7 days a week basis. DLEC in consultation with CONTRACTOR has authority to make the final determination of whether the components of the System meet all specifications and performance standards.

System Uptime. SYSTEM uptime shall be 99.9% availability for all key functions of the SYSTEM applications on a 24 hour per day, 7 days a week basis. SECC in consultation with CONTRACTOR has authority to make the final determination of whether the components of the System meet all specifications and performance standards.

System Uptime. Service Provider shall ensure that equipment is maintained and in case of any reported fault shall be repaired without any delay. The total uptime of the equipment should be 95% of the period covered in the AMC

System Uptime. 5.1. Email and Automatic File Transfer Server Uptime The System shall maintain an Uptime Percentage of 99.5% in any one (1) calendar year.

System Uptime a) The OUTSOURCER Systems and call center phone systems shall be available an average of 95% of any one-month period during the Hours of Operation set forth in 2) below.

System Uptime the District shall always have access to the GIS data except during allowable maintenance time periods set forth below:

System Uptime the City shall have access to the GIS data at all times except during allowable maintenance time periods set forth below:

System Uptime. Passport will provide the Software with uptime of at least ninety-nine percent (99%) calculated over a rolling six-month period (“Uptime Guarantee”). For any month during which system uptime drops below the Uptime Guarantee, Passport will provide a billing credit in an amount equal to: the percentage difference between a) the lowest uptime reached at any point during the month (calculated on a rolling six month period) and b) the Uptime Guarantee multiplied by the total fees payable to Passport for such month. For example, if during a given month the Software uptime fell as low as ninety-five percent (95%) and during that month, the fees payable to Passport were one hundred dollars ($100.00), Passport would issue a billing credit of four dollars ($4.00). For the purposes of this Agreement, Uptime is defined as any period of time during which end users of the Software can use the Software to pay for parking, pay for mobile tickets, or issue parking citations, as applicable.