{"component": "clause", "props": {"groups": [{"samples": [{"hash": "jkLx77VUFmt", "uri": "/contracts/jkLx77VUFmt#supportive-services", "label": "Vocational Training Agreement", "score": 17.9845924377, "published": true}], "size": 5, "snippet": "Payments made by ADMINISTRATOR provided to 18 or on behalf of WTW participants for child care, transportation, and/or 19 ancillary expenses.", "snippet_links": [{"key": "payments-made-by", "type": "clause", "offset": [0, 16]}, {"key": "on-behalf-of", "type": "definition", "offset": [49, 61]}, {"key": "for-child-care", "type": "clause", "offset": [79, 93]}, {"key": "ancillary-expenses", "type": "clause", "offset": [121, 139]}], "hash": "68d4b0e88704d02c44f787eac6512a8f", "id": 8}, {"samples": [{"hash": "5Tx0yQmgKED", "uri": "/contracts/5Tx0yQmgKED#supportive-services", "label": "Workforce Investment Act Contract", "score": 21.0314846039, "published": true}, {"hash": "cSTk8CZRqxi", "uri": "/contracts/cSTk8CZRqxi#supportive-services", "label": "Workforce Investment Act Contract", "score": 21.0205345154, "published": true}, {"hash": "7jLfky6JiTp", "uri": "/contracts/7jLfky6JiTp#supportive-services", "label": "Workforce Investment Act Contract", "score": 20.9644088745, "published": true}], "size": 9, "snippet": "The program staff will be trained in and maintain professional development opportunities in how to best assess and identify when support services are needed to ensure client success. Prior to using funds for these services, GMSI will assist the client in exploration of personal resources and other community programs and in making plans for addressing ongoing needs. Although in some cases supportive services are necessary in order for customer\u2019s to obtain and retain a job. When necessary, GMSI will provide transportation assistance, emergency childcare, clothing and emergency housing. Supportive services should be used as a tool for work. The need for these items should not interfere with a customer being successfully employed.", "snippet_links": [{"key": "program-staff", "type": "clause", "offset": [4, 17]}, {"key": "professional-development-opportunities", "type": "clause", "offset": [50, 88]}, {"key": "support-services", "type": "clause", "offset": [129, 145]}, {"key": "to-ensure", "type": "clause", "offset": [157, 166]}, {"key": "prior-to", "type": "clause", "offset": [183, 191]}, {"key": "the-client", "type": "clause", "offset": [241, 251]}, {"key": "community-programs", "type": "clause", "offset": [299, 317]}, {"key": "plans-for", "type": "clause", "offset": [332, 341]}, {"key": "for-customer", "type": "clause", "offset": [434, 446]}, {"key": "will-provide", "type": "clause", "offset": [498, 510]}, {"key": "transportation-assistance", "type": "clause", "offset": [511, 536]}, {"key": "emergency-childcare", "type": "clause", "offset": [538, 557]}, {"key": "emergency-housing", "type": "clause", "offset": [572, 589]}], "hash": "adc28c9e277ab839feee684f070b9c02", "id": 2}, {"samples": [{"hash": "8LY6yRQKm7m", "uri": "/contracts/8LY6yRQKm7m#supportive-services", "label": "Workforce Investment Act Dislocated Worker Funds Contract", "score": 23.0205345154, "published": true}, {"hash": "fJWNF3YJtiJ", "uri": "/contracts/fJWNF3YJtiJ#supportive-services", "label": "Workforce Investment Act Contract", "score": 21.7200546265, "published": true}, {"hash": "a8aoZiN6r4D", "uri": "/contracts/a8aoZiN6r4D#supportive-services", "label": "Workforce Investment Act Contract", "score": 21.7022590637, "published": true}], "size": 8, "snippet": "The program staff will be trained in and maintain professional development opportunities in how to best assess and identify when support services are needed to ensure client success. Prior to using funds for these services, EDSI will assist the client in exploration of personal resources and other community programs and in making plans for addressing ongoing needs. Although in some cases supportive services are necessary in order for customer\u2019s to obtain and retain a job. When necessary, EDSI will provide transportation assistance, emergency childcare, clothing and emergency housing. Supportive services should be used as a tool for work. The need for these items should not interfere with a customer being successfully employed.", "snippet_links": [{"key": "program-staff", "type": "clause", "offset": [4, 17]}, {"key": "professional-development-opportunities", "type": "clause", "offset": [50, 88]}, {"key": "support-services", "type": "clause", "offset": [129, 145]}, {"key": "to-ensure", "type": "clause", "offset": [157, 166]}, {"key": "prior-to", "type": "clause", "offset": [183, 191]}, {"key": "the-client", "type": "clause", "offset": [241, 251]}, {"key": "community-programs", "type": "clause", "offset": [299, 317]}, {"key": "plans-for", "type": "clause", "offset": [332, 341]}, {"key": "for-customer", "type": "clause", "offset": [434, 446]}, {"key": "will-provide", "type": "clause", "offset": [498, 510]}, {"key": "transportation-assistance", "type": "clause", "offset": [511, 536]}, {"key": "emergency-childcare", "type": "clause", "offset": [538, 557]}, {"key": "emergency-housing", "type": "clause", "offset": [572, 589]}], "hash": "77196f99576b469363c31292c403a534", "id": 3}, {"samples": [{"hash": "3mdaBNITCfP", "uri": "/contracts/3mdaBNITCfP#supportive-services", "label": "Contract Ma 017 22011908 for Yale Navigation Center Shelter Operations and Services", "score": 35.2671585083, "published": true}, {"hash": "lgDwZYvh2cl", "uri": "/contracts/lgDwZYvh2cl#supportive-services", "label": "Contract for Homeless Bridge Housing Services", "score": 35.072807312, "published": true}, {"hash": "hsIZ7YvpFfk", "uri": "/contracts/hsIZ7YvpFfk#supportive-services", "label": "Memorandum of Understanding", "score": 34.6509170532, "published": true}], "size": 18, "snippet": "2.1. Case Management Access Shelter Providers are required to have case management available to participants on site. Participation within case management is voluntary to program participants, however all participants must be offered case management and must be engaged on an ongoing basis to encourage participation. Shelter Providers should recognize that it may take multiple contacts before a participant is ready to engage. Shelter Providers must ensure case management services are participant-centered to individual needs. Programs must provide space for the provision of case management that works to create as much privacy and confidentiality as possible.", "snippet_links": [{"key": "management-access", "type": "definition", "offset": [10, 27]}, {"key": "available-to", "type": "definition", "offset": [83, 95]}, {"key": "program-participants", "type": "clause", "offset": [171, 191]}, {"key": "all-participants", "type": "definition", "offset": [201, 217]}, {"key": "a-participant", "type": "clause", "offset": [395, 408]}, {"key": "ready-to", "type": "clause", "offset": [412, 420]}, {"key": "case-management-services", "type": "clause", "offset": [459, 483]}, {"key": "provision-of", "type": "clause", "offset": [566, 578]}, {"key": "privacy-and-confidentiality", "type": "clause", "offset": [624, 651]}], "hash": "b55f900558939ebfbdb9875024c97d50", "id": 1}, {"samples": [{"hash": "lIkEPVdQtZV", "uri": "/contracts/lIkEPVdQtZV#supportive-services", "label": "Contract for Services", "score": 35.1713523865, "published": true}, {"hash": "89kIlCLSQWB", "uri": "/contracts/89kIlCLSQWB#supportive-services", "label": "Contract for Services", "score": 32.4432106018, "published": true}], "size": 8, "snippet": "Payments provided to or on behalf of WTW Clients for ancillary, child-care, and/or transportation expense costs.", "snippet_links": [{"key": "on-behalf-of", "type": "definition", "offset": [24, 36]}, {"key": "transportation-expense", "type": "definition", "offset": [83, 105]}], "hash": "b5850e2fd6c3d50f11a66f3170c6ecff", "id": 4}, {"samples": [{"hash": "4RwMSiox3wV", "uri": "/contracts/4RwMSiox3wV#supportive-services", "label": "Scope of Work", "score": 30.8256282806, "published": true}, {"hash": "2D44lf3SldH", "uri": "/contracts/2D44lf3SldH#supportive-services", "label": "Scope of Work", "score": 29.782491684, "published": true}, {"hash": "8NQG0udCOAC", "uri": "/contracts/8NQG0udCOAC#supportive-services", "label": "Summer Youth Employment Program Scope of Work", "score": 28.9289131165, "published": true}], "size": 7, "snippet": "a) Throughout the duration of the Program Services outlined above, Contractor shall provide Supportive Services as needed in accordance with Participants\u2019 PES, directly or through referral agreements with other community-based service providers and not-for-profit organizations.\nb) All Supportive Services referral agreements between Contractor and other community- based service providers and not-for-profit organizations shall be in accordance with the terms of the Agreement between DYCD and Contractor.\nc) Nothing contained in any such referral agreement shall impair the rights of DYCD under this Agreement.\nd) Contractor shall not in any way be relieved of any responsibility under this Agreement by virtue of any referral or any such referral agreement.\ne) Nothing contained in any such referral agreement, or in this Agreement, shall create any contractual relationship between DYCD and the entity with whom Contractor has entered into a referral agreement.\nf) Contractor shall follow up with respect to each referral to ensure that services were received satisfactorily.", "snippet_links": [{"key": "program-services", "type": "definition", "offset": [34, 50]}, {"key": "contractor-shall-provide", "type": "clause", "offset": [67, 91]}, {"key": "as-needed", "type": "definition", "offset": [112, 121]}, {"key": "in-accordance-with", "type": "clause", "offset": [122, 140]}, {"key": "referral-agreements", "type": "clause", "offset": [180, 199]}, {"key": "service-providers", "type": "definition", "offset": [227, 244]}, {"key": "agreement-between", "type": "clause", "offset": [468, 485]}, {"key": "nothing-contained-in", "type": "clause", "offset": [510, 530]}, {"key": "rights-of", "type": "clause", "offset": [576, 585]}, {"key": "in-this-agreement", "type": "definition", "offset": [817, 834]}, {"key": "relationship-between", "type": "clause", "offset": [865, 885]}, {"key": "the-entity", "type": "clause", "offset": [895, 905]}, {"key": "entered-into", "type": "clause", "offset": [931, 943]}, {"key": "with-respect-to", "type": "clause", "offset": [996, 1011]}, {"key": "to-ensure", "type": "clause", "offset": [1026, 1035]}], "hash": "fedb7badea93dffd7d12c67edc08bc33", "id": 5}, {"samples": [{"hash": "byJono4jc2E", "uri": "/contracts/byJono4jc2E#supportive-services", "label": "Standard Contract", "score": 33.7297210693, "published": true}, {"hash": "iNsGcSxK4X6", "uri": "/contracts/iNsGcSxK4X6#supportive-services", "label": "Standard Contract", "score": 26.9945240021, "published": true}, {"hash": "8OWCH68tiUP", "uri": "/contracts/8OWCH68tiUP#supportive-services", "label": "Standard Contract", "score": 26.9945240021, "published": true}], "size": 5, "snippet": "(IIIB Program)\ni. Adult Day Care/Adult Day Health Care;\nii. Caregiver Training/Support;\niii. Caregiver Support Groups;\niv. Case Aid/Case Management;\nv. Chore and Chore (Enhanced);\nvi. Companionship;\nvii. Counseling (Gerontological and Mental Health/Screening);\nviii. Education/Training;\nix. Emergency Alert Response; x. Escort;", "snippet_links": [{"key": "adult-day-care", "type": "clause", "offset": [18, 32]}, {"key": "adult-day-health-care", "type": "definition", "offset": [33, 54]}, {"key": "caregiver-training", "type": "definition", "offset": [60, 78]}, {"key": "support-groups", "type": "definition", "offset": [103, 117]}, {"key": "case-management", "type": "definition", "offset": [132, 147]}, {"key": "mental-health", "type": "definition", "offset": [235, 248]}, {"key": "emergency-alert", "type": "clause", "offset": [291, 306]}], "hash": "44fb6ff8b0f8c90b568226f36e42a120", "id": 6}, {"samples": [{"hash": "1ZaSHDbuaCV", "uri": "/contracts/1ZaSHDbuaCV#supportive-services", "label": "Job Services Agreement", "score": 21.239320755, "published": true}], "size": 5, "snippet": "Payments provided to or on behalf of 20 Participants for ancillary, child care, and transportation expense costs.", "snippet_links": [{"key": "on-behalf-of", "type": "definition", "offset": [24, 36]}, {"key": "child-care", "type": "clause", "offset": [68, 78]}, {"key": "transportation-expense", "type": "definition", "offset": [84, 106]}], "hash": "02d54469d15e6c334aaf55d335bf1827", "id": 7}, {"samples": [{"hash": "hXye9Xgu9pE", "uri": "/contracts/hXye9Xgu9pE#supportive-services", "label": "Grant Agreement", "score": 26.8063983917, "published": true}, {"hash": "ihLWdQi1lcW", "uri": "/contracts/ihLWdQi1lcW#supportive-services", "label": "Grant Agreement", "score": 26.7979679108, "published": true}, {"hash": "gW3yAjSvup8", "uri": "/contracts/gW3yAjSvup8#supportive-services", "label": "Grant Agreement", "score": 23.3983573914, "published": true}], "size": 4, "snippet": "The jurisdiction will assist homeless individuals in obtaining permanent housing, appropriate supportive services ( including medical and mental health treatment, victim services, counseling, supervision, and other services essential for achieving independent living), and other Federal State, local, and private assistance available for such individuals. Matching Funds \u2013 The jurisdiction will obtain matching amounts required under 24 CFR 576.201. Confidentiality \u2013 The jurisdiction has established and is implementing procedures to ensure the confidentiality of records pertaining to any individual provided family violence prevention or treatment services under any project assisted under the ESG program, including protection against the release of the address or location of any family violence shelter project, except with the written authorization of the person responsible for the operation of that shelter. Homeless Persons Involvement \u2013 To the maximum extent practicable, the jurisdiction will involve, through employment, volunteer services, or otherwise, homeless individuals and families in constructing, renovating, maintaining, and operating facilities assisted under the ESG program, in providing services assisted under the ESG program, and in providing services for occupants of facilities assisted under the program. Consolidated Plan \u2013 All activities the jurisdiction undertakes with assistance under ESG are consistent with the jurisdiction\u2019s consolidated plan. Discharge Policy \u2013 The jurisdiction will establish and implement, to the maximum extent practicable and where appropriate policies and protocols for the discharge of persons from publicly funded institutions or systems of care (such as health care facilities, mental health facilities, \u2587\u2587\u2587\u2587\u2587\u2587 care or other youth facilities, or correction programs and institutions) in order to prevent this discharge from immediately resulting in homelessness for these persons.", "snippet_links": [{"key": "homeless-individuals", "type": "definition", "offset": [29, 49]}, {"key": "permanent-housing", "type": "clause", "offset": [63, 80]}, {"key": "mental-health-treatment", "type": "definition", "offset": [138, 161]}, {"key": "victim-services", "type": "clause", "offset": [163, 178]}, {"key": "and-other-services", "type": "clause", "offset": [205, 223]}, {"key": "independent-living", "type": "definition", "offset": [248, 266]}, {"key": "assistance-available", "type": "clause", "offset": [313, 333]}, {"key": "matching-funds", "type": "definition", "offset": [356, 370]}, {"key": "implementing-procedures", "type": "clause", "offset": [508, 531]}, {"key": "to-ensure", "type": "clause", "offset": [532, 541]}, {"key": "confidentiality-of-records", "type": "definition", "offset": [546, 572]}, {"key": "pertaining-to", "type": "definition", "offset": [573, 586]}, {"key": "violence-prevention", "type": "clause", "offset": [618, 637]}, {"key": "treatment-services", "type": "definition", "offset": [641, 659]}, {"key": "esg-program", "type": "definition", "offset": [697, 708]}, {"key": "release-of", "type": "clause", "offset": [743, 753]}, {"key": "location-of", "type": "definition", "offset": [769, 780]}, {"key": "family-violence-shelter", "type": "definition", "offset": [785, 808]}, {"key": "written-authorization", "type": "definition", "offset": [834, 855]}, {"key": "responsible-for", "type": "clause", "offset": [870, 885]}, {"key": "operation-of", "type": "clause", "offset": [890, 902]}, {"key": "homeless-persons", "type": "definition", "offset": [917, 933]}, {"key": "maximum-extent-practicable", "type": "definition", "offset": [955, 981]}, {"key": "volunteer-services", "type": "definition", "offset": [1034, 1052]}, {"key": "operating-facilities", "type": "clause", "offset": [1148, 1168]}, {"key": "providing-services", "type": "clause", "offset": [1204, 1222]}, {"key": "services-for", "type": "clause", "offset": [1272, 1284]}, {"key": "the-program", "type": "clause", "offset": [1324, 1335]}, {"key": "consolidated-plan", "type": "definition", "offset": [1337, 1354]}, {"key": "consistent-with-the", "type": "clause", "offset": [1430, 1449]}, {"key": "discharge-policy", "type": "definition", "offset": [1484, 1500]}, {"key": "where-appropriate", "type": "definition", "offset": [1588, 1605]}, {"key": "policies-and-protocols", "type": "definition", "offset": [1606, 1628]}, {"key": "publicly-funded", "type": "definition", "offset": [1663, 1678]}, {"key": "systems-of-care", "type": "definition", "offset": [1695, 1710]}, {"key": "health-care-facilities", "type": "definition", "offset": [1720, 1742]}, {"key": "mental-health-facilities", "type": "definition", "offset": [1744, 1768]}, {"key": "in-order-to", "type": "clause", "offset": [1850, 1861]}], "hash": "b9ce724625c4b330b98779a995cba8bc", "id": 9}, {"samples": [{"hash": "9XFOO4oAOlN", "uri": "/contracts/9XFOO4oAOlN#supportive-services", "label": "Vendor Agreement", "score": 31.2151794434, "published": true}, {"hash": "dmF4JkMVE4g", "uri": "/contracts/dmF4JkMVE4g#supportive-services", "label": "Vendor Agreement", "score": 25.2450370789, "published": true}, {"hash": "aTDOGg4XcAW", "uri": "/contracts/aTDOGg4XcAW#supportive-services", "label": "Vendor Agreement", "score": 24.767282486, "published": true}], "size": 4, "snippet": "Supportive services include a variety of community-based and home-delivered services, which will be authorized by the Lead Agency that support the quality of life for older individuals by helping them remain independent and productive.", "snippet_links": [{"key": "services-include", "type": "clause", "offset": [11, 27]}, {"key": "authorized-by", "type": "definition", "offset": [100, 113]}, {"key": "lead-agency", "type": "clause", "offset": [118, 129]}, {"key": "quality-of-life", "type": "definition", "offset": [147, 162]}], "hash": "4c76abfa0b3a6621c89546a7fa4b1627", "id": 10}], "next_curs": "ClwSVmoVc35sYXdpbnNpZGVyY29udHJhY3RzcjgLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhxzdXBwb3J0aXZlLXNlcnZpY2VzIzAwMDAwMDBhDKIBAmVuGAAgAA==", "clause": {"size": 239, "parents": [["delivery-of-services-to-eligible-clients", "Delivery of Services to Eligible Clients"], ["definitions", "Definitions"], ["deliverables", "Deliverables"], ["all-terms-and-conditions-included", "All Terms and Conditions Included"], ["major-program-goals", "Major Program Goals"]], "title": "Supportive Services", "children": [["supportive-services-endowment-trust", "Supportive Services Endowment Trust"], ["funding", "Funding"], ["service-times", "Service Times"], ["required-services", "Required Services"], ["matching-requirement", "Matching Requirement"]], "id": "supportive-services", "related": [["preventive-services", "Preventive Services", "Preventive Services"], ["exclusive-services", "Exclusive Services", "Exclusive Services"], ["administrative-services", "Administrative Services", "Administrative Services"], ["hospice-services", "Hospice Services", "Hospice Services"], ["additional-g-cloud-services", "Additional G-Cloud services", "Additional G-Cloud services"]], "related_snippets": [], "updated": "2025-07-24T04:27:51+00:00", "also_ask": ["What minimum service standards should be mandated to ensure enforceability?", "How can the scope of supportive services be clearly defined to avoid ambiguity?", "What are the key risks if performance metrics or remedies for non-performance are omitted?", "How do supportive services clauses differ across jurisdictions or industry sectors?", "What evidence is most persuasive in court to prove breach of supportive services obligations?"], "drafting_tip": "Specify the types of supportive services provided to prevent misunderstandings; define service standards to ensure quality; outline response times to set clear expectations.", "explanation": "The Supportive Services clause defines the obligations of one party to provide additional assistance or resources beyond the primary scope of work. This may include services such as training, technical support, maintenance, or help desk functions, which are intended to facilitate the effective use or implementation of the main deliverables. By specifying the nature and extent of these supportive services, the clause ensures that the recipient has access to necessary help, thereby reducing operational disruptions and clarifying expectations regarding ongoing support."}, "json": true, "cursor": ""}}