Support Warranty. HPE warrants that it will perform Support using generally recognized commercial practices and standards.
Support Warranty. We warrant that the Support will be performed in a professional and workmanlike manner and in accordance with applicable requirements of this Agreement or Services Order. Your sole and exclusive remedy for breach of this warranty shall be for Us to re-perform non-conforming services.
Support Warranty. The following applies only in the absence of a separate Support Certificate (with included support warranty) issued by Symantec: Symantec warrants, for a period of thirty (30) days from the date of performance of Maintenance/Support, that such Maintenance/Support will be performed with reasonable care and skill. For Maintenance/Support not performed as warranted in this provision, and provided Client has reported such nonconformance to Symantec within thirty (30) days of performance of such non-conforming Maintenance/Support, Symantec will, at its discretion, either correct any nonconforming Maintenance/Support or refund the relevant fees paid for the nonconforming Maintenance/Support. THE FOREGOING IS YOUR SOLE AND EXCLUSIVE REMEDY FOR SYMANTEC’S BREACH OF THIS WARRANTY.
Support Warranty. Vendor also warrants that the support services ---- ---------------- shall be provided by appropriately trained personnel, in a competent and professional manner. Vendor will exercise a professional standard of care in performing its obligations under the Agreements and monitoring its contractors in the performance of the obligations delegated to them.
Support Warranty. HP warrants that it will perform Support using generally recognized commercial practices and standards.
Support Warranty. HP warrants the replacement parts provided to maintain hardware products serviced hereunder against defects in materials and workmanship. If HP receives notice of such defects during the term of this Agreement, HP will, at its option, repair or replace the replacement parts that prove to be defective. THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. HP SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Support Warranty. Nordic IT warrants that it will provide Support in a professional manner using personnel who have appropriate education, experience, and skill. If Nordic IT fails to meet this warranty, it will correct or re-perform the deficient Support. In addition, if Nordic IT fails to promptly correct the Support deficiency, and Nordic IT’s failure to meet the Support warranty materially impacts the use of the Software or results in a material security vulnerability, Customer may, as applicable: (i) terminate Support for perpetual licenses and receive a refund of pre-paid Support fees for the then-remaining part of the Support term, or (ii) terminate the Order for a subscription license or Hosted Software Service and receive a refund of prepaid, unused fees for the then-remaining license term or unused Hosted Software Services. To be eligible for a refund of fees described in this Subsection Customer must: (i) give Nordic IT notice describing the warranty breach in reasonable detail within thirty (30) days of the breach; (ii) cooperate with any requests for information and cooperation by Nordic IT to diagnose the issue, including any effort to reproduce a Software failure; and (iii) give Nordic IT a reasonable period of at least thirty (30) days to correct or re-perform the deficient Support. The remedies stated in this Section are Customer’s sole and exclusive remedies for a breach of the support warranty stated in this Section.
Support Warranty. If Customer has purchased a subscription to Licensed Software during the Term, Appirio warrants to Customer that the Licensed Software will perform substantially as described in the documentation and will not contain any malicious code (e.g., viruses, time bombs, or trap doors). If the Licensed Software fails to so perform during the applicable warranty period, Customer shall promptly notify Appirio in writing of and adequately describe the failure, and Customer's exclusive remedy and Appirio's sole obligation shall be to take the actions described in this Section 8 with regard to reproducible errors. Appirio will provide 24 hour access to on-line forums, and telephone and e-mail support services for the Licensed Software during Appirio's normal business hours (“Support”). Support shall be provided for the purpose of investigating errors in unmodified versions of the Licensed Software that have been reported and documented in writing by Customer during the applicable warranty period. During the applicable warranty period, Appirio will use commercially reasonable efforts to bring the Licensed Software into substantial conformance with the documentation.
Support Warranty. The Company will give the Customer support under the terms of this Agreement for System Software running on the Customer’s systems as defined within the Supported Products section. The Company will provide services under the terms of this Agreement using competent staff to provide such services. However the following also applies: • The Company cannot guarantee particular staff being used on any Assignment. The Company will take all reasonable steps to ensure that staff supplied is best suited to deal with each Assignment. • The Company cannot supply staff having a specific familiarity with the Customer’s Applications Software. • It may be necessary for other Company personnel to become involved in a particular Assignment on an escalation basis. • No specific time constraints can apply to the provision of a solution to an assignment, especially when changes to any System or Application Software programs become necessary. • No guarantees to provide a solution can be given. The Customer recognizes that some System Software may have design limitations, which should not be considered a fault condition. The Company in such instances will attempt to provide an alternative solution to minimize the impact of such design limitations, if possible. The Company will ensure on all Assignments that the re-establishment of a working system is of first importance.
Support Warranty. DocStar warrants that Support will be provided by qualified personnel in a professional and workmanlike manner. Customer’s sole and exclusive remedy for breach of this warranty will be for DocStar re-perform the Support in a non-deficient manner.
