Common use of Support Services Clause in Contracts

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or Equipment; 8.4.2.5. emergency weekend on-call Support Services are provided;

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software UpdateMiraclon; 8.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or Equipment; 8.4.2.5. emergency weekend on-call Support Services are provided;

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon orMiraclon; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; or (3) consumables not authorized by Miraclon for use with the Equipment; 8.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or Equipment; 8.4.2.5. emergency weekend on-call Support Services are provided;

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.15.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.25.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.35.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.45.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or EquipmentEquipment ; 8.4.2.5. emergency weekend on-call Support Services are provided;‌

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.1. 5.4.2.1 the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.2. 5.4.2.2 the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.3. 5.4.2.3 the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon orMiraclon; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; or (3) consumables not authorized (not qualified) by Miraclon for use with the Equipment; 8.4.2.4. 5.4.2.4 Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or EquipmentEquipment ; 8.4.2.5. emergency 5.4.2.5 Emergency weekend on-call Support Services are provided; 5.4.2.6 The Customer has no internet connectivity as requested by ▇▇▇▇▇▇▇▇; 5.4.2.7 Miraclon installs self-installable Equipment at Customer’s request; or 5.4.2.8 replaced Parts are not returned as directed by ▇▇▇▇▇▇▇▇.

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.15.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.25.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.35.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon orMiraclon; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; or (3) consumables not authorized (not qualified) by Miraclon for use with the Equipment; 8.4.2.45.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or EquipmentEquipment ; 8.4.2.55.4.2.5. emergency Emergency weekend on-call Support Services are provided; 5.4.2.6. The Customer has no internet connectivity as requested by ▇▇▇▇▇▇▇▇; 5.4.2.7. Miraclon installs self-installable Equipment at Customer’s request; or

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or Equipment; 8.4.2.5. emergency weekend on-call Support Services are provided; 8.4.2.6. the Customer has no internet connectivity as requested by Miraclon; 8.4.2.7. Miraclon installs self-installable Equipment at the Customer’s request; or 8.4.2.8. replaced Parts are not returned as directed by ▇▇▇▇▇▇▇▇.

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.15.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.25.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.35.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon orMiraclon; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; or (3) consumables not authorized (not qualified) by Miraclon for use with the Equipment; 8.4.2.45.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or EquipmentEquipment ; 8.4.2.55.4.2.5. emergency Emergency weekend on-call Support Services are provided; 5.4.2.6. The Customer has no internet connectivity as requested by Miraclon; 5.4.2.7. Miraclon installs self-installable Equipment at Customer’s request; or

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or Equipment; 8.4.2.5. emergency weekend on-call Support Services are provided; 8.4.2.6. the Customer has no internet connectivity as requested by Miraclon; 8.4.2.7. Miraclon installs self-installable Equipment at the Customer’s request; or 8.4.2.8. replaced Parts are not returned as directed by ▇▇▇▇▇▇▇▇.

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon:Miraclon:‌ 8.4.2.15.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.25.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning;lightning;‌ 8.4.2.35.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.45.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or EquipmentEquipment ; 8.4.2.55.4.2.5. emergency Emergency weekend on-call Support Services are providedprovided;‌ 5.4.2.6. The Customer has no internet connectivity as requested by Miraclon; 5.4.2.7. Miraclon installs self-installable Equipment at Customer’s request; or

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.15.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.25.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.35.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.45.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or EquipmentEquipment ; 8.4.2.55.4.2.5. emergency Emergency weekend on-call Support Services are provided; 5.4.2.6. The Customer has no internet connectivity as requested by Miraclon; 5.4.2.7. Miraclon installs self-installable Equipment at Customer’s request; or

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.15.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.25.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.35.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; , (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.45.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or EquipmentEquipment ; 8.4.2.55.4.2.5. emergency Emergency weekend on-call Support Services are provided; 5.4.2.6. The Customer has no internet connectivity as requested by Miraclon; 5.4.2.7. Miraclon installs self-installable Equipment at Customer’s request; or

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.15.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.25.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.35.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.45.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or EquipmentEquipment ; 8.4.2.55.4.2.5. emergency Emergency weekend on-call Support Services are provided; 5.4.2.6. The Customer has no internet connectivity as requested by Miraclon; 5.4.2.7. Miraclon installs self-installable Equipment at Customer’s request; or

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.15.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator;Operator;‌ 8.4.2.25.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.35.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update;Update;‌ 8.4.2.45.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or EquipmentEquipment ; 8.4.2.55.4.2.5. emergency Emergency weekend on-call Support Services are provided; 5.4.2.6. The Customer has no internet connectivity as requested by Miraclon; 5.4.2.7. Miraclon installs self-installable Equipment at Customer’s request; or‌

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.15.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.25.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.35.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.45.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or Equipment; 8.4.2.55.4.2.5. emergency Emergency weekend on-call Support Services are provided; 5.4.2.6. The Customer has no internet connectivity as requested by Miraclon; 5.4.2.7. Miraclon installs self-installable Equipment at Customer’s request; or

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.15.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.25.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.35.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.45.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or Equipment; 8.4.2.55.4.2.5. emergency Emergency weekend on-call Support Services are provided; 5.4.2.6. The Customer has no internet connectivity as requested by Miraclon; 5.4.2.7. Miraclon installs self-installable Equipment at Customer’s request; or

Support Services. Without limitation, hourly labor rate, parts, zone surcharges (if applicable), and reasonable expenses (travel, accommodation, food and associated expenses, including telecommunications), in providing Support Services as a result of any of the following will be subject to a charge from Miraclon: 8.4.2.1. the Equipment and Software are repaired, modified, have features added to them, or are maintained, or altered, other than by Miraclon, a Certified Maintenance Technician or Certified Operator; 8.4.2.2. the Equipment is damaged by any negligent or wrongful act or omission by any party other than Miraclon or its agents, or is damaged or lost due to misuse, relocation, transportation, air conditioning, humidity control, electrostatic discharge, external electrical fields, or external causes, including accident, electrical power failure or surge, disaster, fire, flood, water, wind, and lightning; 8.4.2.3. the Customer operates the Equipment with (1) hardware or software which has not been approved or licensed for use by Miraclon or; (2) a version of the Software which is not the latest released Software Upgrade, or which does not contain the latest Software Update; 8.4.2.4. Support Services are provided outside the hours of coverage specified in the Support Plan or Software Support License or Customer’s failure to provide timely access to the Site and/or Equipment; 8.4.2.5. emergency weekend on-call Support Services are provided; 8.4.2.6. the Customer has no internet connectivity as requested by Miraclon; 8.4.2.7. Miraclon installs self-installable Equipment at the Customer’s request; or